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    Downloading map takes a very long time

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    • S Offline
      snow* @Michał
      last edited by snow*

      @Michał said in Downloading map takes a very long time:

      Since the last software update (version 2.53.42), it takes a very long time to download the map. My configuration is the same: the watch is plugged into the charger and lies 20 cm from the router. A 200 MB map takes 5 hours to download. The WiFi connection sometimes breaks, so the download needs a couple of restarts. The process is always the same: the selected map downloads up to ~18% in 2 hours, then the connection crashes. A Swatch soft reset is needed. Maps always take a long time to download, but it’s now awful.

      odd, mine is ~190MB and it took barely 20min or so

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      • L Online
        larrybbaker @snow*
        last edited by

        @snow no issues here. I downloaded 5 maps to my ne V2 in about an hour and later another larger map in under an hour. Have you checked your internet connection/stability? Restart your modem and router?

        Vertical Ti Solar
        Vertical 2
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        iPhone 17 Pro

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        • E Offline
          elbee Bronze Member
          last edited by

          I don’t have any numbers but downloading was quite slow. I was wondering if the watch used wifi or did the download via bluetooth. (Watch was on the charger and wifi was configured correctly)

          Suunto t3c | Suunto Ambit | Tomtom runner 3 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
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          • L Online
            larrybbaker @elbee
            last edited by

            @elbee watch uses WiFi for map downloads. I left my watch at home while I ran an errand and all the maps downloaded without issue. The charger is no longer required- but the prompts still say to do it.

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            • 2 Offline
              2b2bff Silver Members
              last edited by

              I have longish download times as well. Like the updates on all the installed maps (less than 10) took 1-2 hours. But that is not related to the new version and has been that long before…

              Suunto Race S
              Garmin Epix Pro

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              • G Offline
                Goatee
                last edited by

                I used fast WiFi & to download England z Scotland & Wales was nearly 11 hours

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                • L Online
                  larrybbaker @Goatee
                  last edited by

                  @Goatee what is your internet speed? 11 hours seems crazy!

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                  • G Offline
                    Goatee @larrybbaker
                    last edited by

                    @larrybbaker “super fast” BT business WiFi (next to the router plugged in) then finished off at home after work

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                    • L Online
                      larrybbaker @Goatee
                      last edited by

                      @Goatee I have 1gig speed to the house and run eero mesh routers throughout the house and my watch downloads off and on the charger are great.

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                      Race 2
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                      • G Offline
                        Goatee @larrybbaker
                        last edited by

                        @larrybbaker I think Scotland alone took 5+ hours

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                        • L Online
                          larrybbaker @Goatee
                          last edited by

                          @Goatee so I decided to test Scotland - not that I’ll ever use it. App showed 957.9 MB download size.

                          Start 7:53 pm finish 8:32 pm: 39 minutes elapsed.
                          Watch NOT on charger.
                          Vertical 2 latest FW
                          IOS 26.5
                          iPhone 17 Pro.

                          I’d start investigating what you are really getting for internet service speeds and your hardware.

                          Vertical Ti Solar
                          Vertical 2
                          Race 2
                          iPhone 17 Pro

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