Important news concerning our digital services
-
@Dimitrios-Kanellopoulos but seriously, what do you mean by ‘if I was you.’? If you are implying something then say it directly.
-
@Droro Nokia, Erricson , Suunto or Garmin are not composed of one country of origin people.
Meaning: please do not scope comments, arguments, or anything in this forum to race, country etc of People.
I understand that you scoped it on a company level, that is fine now.
It’s just a heads up for anyone that would try todo so.
-
@Dimitrios-Kanellopoulos I’m not into racism or bigotry, but I am into customer service and standing behind company claims.
-
@Droro understood. No worries.
-
Extremely disappointing to hear the discontinuation of MovesCount.
I purchased my Ambit2 in 2013 and it has been my go to solution for recording and planning routes. My Ambit2 actually saved me from calling a helicopter rescue at the summit of Ben Nevis, when I activated the “Track Back” feature that guided me back to safety and below the snowline. Ever since that incident, I have had huge admiration for my Ambit2 and wear it with pride.
Since learning of Suunto’s announcement to stop supporting my watch it has been a great disappointment.
I need to upload GPX routes to my watch and download route data.
The worldwide Suunto community NEEDS an offline software solution for legacy Ambit watches.
-
@photosheikh said in Important news concerning our digital services:
Extremely disappointing to hear the discontinuation of MovesCount.
I purchased my Ambit2 in 2013 and it has been my go to solution for recording and planning routes. My Ambit2 actually saved me from calling a helicopter rescue at the summit of Ben Nevis, when I activated the “Track Back” feature that guided me back to safety and below the snowline. Ever since that incident, I have had huge admiration for my Ambit2 and wear it with pride.
Since learning of Suunto’s announcement to stop supporting my watch it has been a great disappointment.
I need to upload GPX routes to my watch and download route data.
The worldwide Suunto community NEEDS an offline software solution for legacy Ambit watches.
Good luck with that…
https://www.change.org/p/suunto-suunto-give-customers-a-way-to-fully-use-their-watch-offlineOur best bet is suunto open sourcing the usb protocol: vote here
https://forum.suunto.com/topic/1744/open-source-movescount-web/33 -
Bernard London, Sunnto movescount and planned obsolescence
The term “planned obsolescence” was introduced by Bernard London in his paper
from 1932 “Ending the Depression Through Planned Obsolescence”. By marking
everything produced with a lifetime (determined by the goverment). The consumer
accepts that the product is obsolete after its lifetime has expired. After the
expiration date, the product is not to be used by the consumer and must be
handed over to the goverment for a small amunt of money in return.So an idea from the depression in the thirties, could it be of relevance today?
Have a look at the documentary: “The Light Bulb Conspiracy” -
https://www.youtube.com/watch?v=zdh7_PA8GZU
The programme was aired in 2010 and of many just considered as a ‘conspiracy’,
its now 2019, is the documentary still relevant? For example, The controversy over
the short lifespan of Apple’s IPOD’s battery and the associated legal processes
that followed are covered.Could we learn something from the “the Light Bulb Conspiracy” and the way that
Sunnto now decides the fait of the older Suunto watches: Ambit, Ambit2, M-serie,
T-serie, Quest?Yes, I own a very beloved Ambit2 watch!
-
Will Suunto come shortly with a new update after all the feedback of their customers?
Or did suunto say goodbye to their customers already? -
Just bought (4 days ago) a new Ambit 3 Peak looking for its amazing battery, reliability and no-color display. I’ve had Ambits 2 run and 3 run, and I just sold a Fenix 3 (because of the color display).
Now Suunto says the new app will not allow me to load routes to my watch, which is the only functionality I need in a sports watch.Seriously thinking on returning the peak to the vendor…
Sorry for my English, I’m from Spain.
-
@Luis-Andés-Olmedo I’m actually in the process of returning a Spartan Ultra. Even though it’s listed as fully supported, the idea of not knowing the state of things down the line has put me off. Always been really happy with my Ambits. Hopefully this is premeture on my part and I’ll be tempted back at some point down the line.
-
@be1t0n said in Important news concerning our digital services:
@Luis-Andés-Olmedo I’m actually in the process of returning a Spartan Ultra. Even though it’s listed as fully supported, the idea of not knowing the state of things down the line has put me off. Always been really happy with my Ambits. Hopefully this is premeture on my part and I’ll be tempted back at some point down the line.
I’m also at that point! Suunto is supposed to support those functionalities as they are listening us but… what if not? I may have a wonderful watch that I can’t use for trail running (as I usually follow unknow routes)
Thank you for your comment.
-
@photosheikh said in Important news concerning our digital services:
Extremely disappointing to hear the discontinuation of MovesCount.
I purchased my Ambit2 in 2013 and it has been my go to solution for recording and planning routes. My Ambit2 actually saved me from calling a helicopter rescue at the summit of Ben Nevis, when I activated the “Track Back” feature that guided me back to safety and below the snowline. Ever since that incident, I have had huge admiration for my Ambit2 and wear it with pride.
Since learning of Suunto’s announcement to stop supporting my watch it has been a great disappointment.
I need to upload GPX routes to my watch and download route data.
The worldwide Suunto community NEEDS an offline software solution for legacy Ambit watches.
And, as you, our colleague is writing, there are a lot of Suunto happy customers with old watches (Ambit 1 & 2) which are performing as ambassadors of Suunto outhere, and while they doesn’t buy a new suunto watch for years (because their own is running ok), they promote new sales for the company… Or make the worst marketing campaign for them. The best you treat users, the best they’ll reply.
Folks, the conversation is not here. I think nobody could understand or fully agree this Suunto news, so now, it’s time for a Suunto movement… even I believe confidence from clients is totally injured for a few years.
-
I remember discussions in this forum about pushing Suunto to reveal part of their plan (aka a roadmap) as soon as possible.
That’s what they did (partially) with Movescount, and now we see the results : a lot of (IMHO) extreme reactions whereas there’s still 1.5Y ahead to complete Suunto digital ecosystem to make it work and efficient to all.That’s great to react, and for what it’s worth I fully agree with the negative reaction for Ambit and current SA/movescount comparison, but again this is a heads up, not an anouncement of how things will be tomorrow…
We are (were) all Suunto believers here, so don’t you think Suunto wanted a live and direct reaction from their customers to understand what to do next and where they should put their effort? Rather than leaving us with a “this is how it is and that’s it”?
I think the neagtive reactions are multuple, loud and have been heard, so now let’s focus on helping the development of SA, suggesting great features, and waiting for the next comm from Suunto to react again… And in 1.5y it will still be time to drop Suunto if factually the SA ecosystem will not be up to the task.
-
@jean-william-cousin said in Important news concerning our digital services:
I think the neagtive reactions are multuple, loud and have been heard, so now let’s focus on helping the development of SA, suggesting great features, and waiting for the next comm from Suunto to react again… And in 1.5y it will still be time to drop Suunto if factually the SA ecosystem will not be up to the task.
I understand and partially agree your positive POV. But I must remember you that the 1.5 years to MC death are, in some of the users who -me included- are testing SA from the start something totally different. For us it means: “Just 1.5 years and stay just with that awful beta app? Are you kidding me?”
You just need to check that in about 1.5 years of developing (including the work into the shadow priorly to the first beta), they just have a Sports-Tracker (13 years-old) app modified to upload workouts from the watch. Just that. And the app still does a bad job on that assignment (bad altitudes, bad data, bad graphs…). I know it has a custom sport design mode (but, sincerely, it’s just a copy&paste from the MC source… for sure). There is another feature added during this time: maps (but it was implemented on a tiny mode, as for example: you still can’t export GPX from the app, or select a f*cking file from the device).
The app still needs a HARD HARD WORK to implement basic functionalities as:
- calendar and planned trainings
- advanced trainings
- advanced graph visualizations (pan, zoom, merge data…)
Those are really important features and, AFAIK, it’s too an expensive and hard work to do. Pretty no one could rely that work would be made in just 1.5 years, because, sincerely, I don’t rely Suunto would hire a dozen developers to do that job. And if they were interested on do that, they would have done it before this press release.
-
Hello everyone! First time posting here as I literally just purchased an Ambit3 Run directly from Suunto last week. It is scheduled to arrive tomorrow. I spent a few months researching GPS watches and am somewhat bewildered with this news. I really never used with Movescount or the Suunto app but have to say I like having a web browser-based app. I’m currently using Garmin Connect for my Vivoactive 1, and sometimes my trusty 2007 Forerunner 305.
Okay, so I really don’t use as much data as most here, all I want it to see my distance, time and pace/moving pace. I could deal with only have a smartphone app as this is pretty basic data. Will the Suunto app provide this basic information?
I really want to keep the Ambit3 Run, but am a little afraid with reading all of these threads. My second choice was the Polar 430 and am debating just returning the Ambit3 Run when it arrives tomorrow and just getting that. I also toyed with the idea of having a new battery put in my 305, but it’s $99 and the Ambit3 Run was only $149 which is such a bargain for such an amazing watch!
-
Hi there all!
it’s been a week since the news arrived.
I have collected all the feedback from there, literally every comment and sentiment and have created reports
I can assure you, your words not from only here (this thread) but from all the forum (I have read every post and includes the issues/critic for the Suunto app) are reaching the eyes/ears that they should reach.
Some people ask why no response from Suunto.
Suunto cannot in 1 week (5 working days) collect all the feedback, adapt, translate to all the languages and come back to you.
However, I am just now stating that phase 1 of collecting feedback is done.
I will be personally be updating you with any news I have, independent to language, the sooner I can. Please don’t push for news or updates, it makes no sense atm.
Thanks!
-
@tefteulf I would like not to jump into assumptions or conspiracies. Suunto is a small company consisted by people as well.
-
Ambit 3 with HR belt currently £125 on Wiggle (List price £310). Anyone surprised?
-
The announcement about movescount does not give good clarity on future support of basic compatible products. Will the Suunto App eventually have the ability for custom sports mode and route transfer for the Ambit 3 (Peak and Run), similar to Spartan and S9? Thanks
-
@MarkG said in Important news concerning our digital services:
Ambit 3 with HR belt currently £125 on Wiggle (List price £310). Anyone surprised?
It’s not that simple - https://skinflint.co.uk/?phist=1158127&age=183 ( https://geizhals.eu/?phist=1158127&age=183 )
