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    Ambit 3 Peak Support

    Scheduled Pinned Locked Moved Digital service transition
    23 Posts 12 Posters 3.6k Views 15 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @comfortably_numb
      last edited by

      @Tim-Shiles I am not going to debate this with you. I am the messenger. Thanks.
      I am trying to express to you that route support for A3 in Suunto app is not a feature denied and you need to hit the messenger thanks 😞

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      comfortably_numbC 1 Reply Last reply Reply Quote 0
      • comfortably_numbC Offline
        comfortably_numb Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos your status of Community Manager suggests you work for Suunto. If this is not the case then please pass on my concerns to Suunto. Thank you.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @comfortably_numb
          last edited by

          @Tim-Shiles I am working for Suunto as a contractor but my job is not to debate here. I work as a digitial marker specialist in AmerSports. I do help with the forum and can bring back and forth feedback.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          comfortably_numbC 1 Reply Last reply Reply Quote 0
          • comfortably_numbC Offline
            comfortably_numb Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos it’s just Suunto’s lack of customer empathy which staggers me. How did they expect Ambit 3 customers to react? I don’t want a debate either, I want subststantive answers. I’ve made my point so I’ll leave it there and trust that Suunto are listening!

            D Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 4
            • D Offline
              Droro @comfortably_numb
              last edited by

              @Tim-Shiles empathy and business decisions often do not correlate.

              comfortably_numbC 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @comfortably_numb
                last edited by

                @Tim-Shiles they are as I am reporting everything that has been talked here.

                To be honest with you , on a personal note, I don’t fear about the A3/Traverse but rather about non BT devices (A2 etc)

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                D 1 Reply Last reply Reply Quote 2
                • comfortably_numbC Offline
                  comfortably_numb Bronze Member @Droro
                  last edited by

                  @Droro clearly 😡

                  1 Reply Last reply Reply Quote 1
                  • C Offline
                    craigintransit @Tom Wilsher
                    last edited by

                    As someone who just bought an ambit3 peak over the holidays I’m seriously debating whether I should return it before the return period is up.

                    1 Reply Last reply Reply Quote 5
                    • C Offline
                      climbrunfly
                      last edited by

                      Hi, just to echo what has been already said, as an Ambit3 user, I am very disappointed with Suunto for what is happening. I expected more from you as a company. I will definitely be reconsidering any purchases in the future and will also be thinking about returning the Ambit3 as the company is setting a deadline to the product life. This is contrary to many consumer protection laws.

                      1 Reply Last reply Reply Quote 4
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator
                        last edited by

                        For those with A3 devices, I would wait a bit, you have 1.5 years and I suspect that more will become clearer in the coming weeks.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dalbocha @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos Does it means there are (maybe) plans to support routing download and (hopefully) adjusting of data screens?

                          freeheelerF 1 Reply Last reply Reply Quote 0
                          • freeheelerF Offline
                            freeheeler @dalbocha
                            last edited by

                            @dalbocha
                            Brad Olwin said in January “in the coming weeks”…
                            doesn’t matter how many weeks, they’re all coming 😉
                            so we’re waiting patiently 🙂
                            and enjoy MC a bit longer 👍

                            living sideways

                            lohtseL 1 Reply Last reply Reply Quote 1
                            • lohtseL Offline
                              lohtse @freeheeler
                              last edited by

                              @TELE-HO said in Ambit 3 Peak Support:

                              @dalbocha
                              Brad Olwin said in January “in the coming weeks”…
                              doesn’t matter how many weeks, they’re all coming 😉
                              so we’re waiting patiently 🙂
                              and enjoy MC a bit longer 👍

                              not much longer lol… I am hoping they sort things out soon…

                              Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                              1 Reply Last reply Reply Quote 4
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