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Is there anyy Official info how to move all data from Movescount to Suunto App?

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  • R Offline
    RebeccaCarlson637 Banned
    last edited by sartoric 17 Dec 2019, 19:02

    Do you have an estimated for the data transfer to happen for Ambit3?
    [WhatsApp Status Attitude]
    [WhatsApp Video Download Funny]

    D 1 Reply Last reply 17 Dec 2019, 20:50 Reply Quote -3
    • D Offline
      Dimitrios Kanellopoulos Community Manager @RebeccaCarlson637
      last edited by 17 Dec 2019, 20:50

      @RebeccaCarlson637 no but I can ban you easily 😄 (making a joke here )

      Screenshot 2019-12-17 at 21.50.34.png

      Community Manager / Admin @Suunto
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      S M 2 Replies Last reply 18 Dec 2019, 11:25 Reply Quote 4
      • S Offline
        Saketo Nemo Moderator @Dimitrios Kanellopoulos
        last edited by 18 Dec 2019, 11:25

        @Dimitrios-Kanellopoulos
        Oh god !
        😂 😂 😂 😂 😂 😂

        1 Reply Last reply Reply Quote 0
        • M Offline
          margusl @Dimitrios Kanellopoulos
          last edited by 18 Dec 2019, 14:33

          @Dimitrios-Kanellopoulos , when keeping those clickbait links, doesn’t that make the mission of the spam account kind of… complete 😐 ?

          1 Reply Last reply Reply Quote 2
          • M Offline
            Maciej @Mff73
            last edited by 19 Feb 2020, 14:32

            @Mff73 I contactet support 3 months ago. Every month they get back to me thanking for my patience and asking the same questions:
            OS version
            Suunto App version
            Movescount version
            etc.
            They’ve done nothing so far to help me. I’m afraid there’s no way to transfer missing moves from Movescount to Suunto App. I’m very dissapointed with their support and I’m considering changing my watch and buying some product from competition as I’ve lost my moves, anyhow. I don’t understand their attitude to their customers. Somebody buys a Suunto device, uses it, they change software, you loose your moves and what they say? They don’t care 🙂

            F N 2 Replies Last reply 19 Feb 2020, 14:40 Reply Quote 0
            • F Offline
              freeheeler @Maciej
              last edited by 19 Feb 2020, 14:40

              @Maciej
              I’m not sure if the complete upload of MC history to SA is “already” open for Ambit series… but when I was still using my Ambit only, I noticed anything before 2018 was not loaded into SA.
              I would not worry too much yet.
              You still see your data in MC, right?

              living sideways

              M 1 Reply Last reply 19 Feb 2020, 14:51 Reply Quote 0
              • M Offline
                Maciej @freeheeler
                last edited by 19 Feb 2020, 14:51

                @TELE-HO in MC yes, I do but this is one shot transfer so doing it there’s no second chance.

                M 1 Reply Last reply 19 Feb 2020, 14:53 Reply Quote 0
                • M Offline
                  Mff73 @Maciej
                  last edited by 19 Feb 2020, 14:53

                  @Maciej
                  Bad news.
                  How many moves are you missing ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  F 1 Reply Last reply 19 Feb 2020, 14:56 Reply Quote 0
                  • F Offline
                    freeheeler @Mff73
                    last edited by 19 Feb 2020, 14:56

                    @Mff73
                    bad news means MC to SA transfer is completed for Ambit watches, too? I did not catch that as I upgraded to S9B and got the upload imediately.

                    how about creating a second SA account and give it another try?

                    living sideways

                    M M 3 Replies Last reply 19 Feb 2020, 14:56 Reply Quote 0
                    • M Offline
                      Maciej @freeheeler
                      last edited by Maciej 19 Feb 2020, 14:56

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Maciej @freeheeler
                        last edited by 19 Feb 2020, 15:00

                        @TELE-HO You can’t. I have already tried. “You have already transfered your moves to another account. it can be done only once”.

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          Mff73 @freeheeler
                          last edited by 19 Feb 2020, 15:02

                          @TELE-HO said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                          @Mff73
                          bad news means MC to SA transfer is completed for Ambit watches, too? I did not catch that as I upgraded to S9B and got the upload imediately.

                          I think yes (thought i read it somewhere : all watch are ok to sync)

                          how about creating a second SA account and give it another try?

                          Not possible : MC account is now flagged as “Synced” and it is only one shot.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          F 1 Reply Last reply 19 Feb 2020, 15:04 Reply Quote 1
                          • F Offline
                            freeheeler @Mff73
                            last edited by 19 Feb 2020, 15:04

                            @Mff73
                            looks like @Dimitrios-Kanellopoulos is the best address for @Maciej ✊

                            living sideways

                            M 1 Reply Last reply 19 Feb 2020, 15:05 Reply Quote 0
                            • M Offline
                              Mff73 @freeheeler
                              last edited by 19 Feb 2020, 15:05

                              @TELE-HO
                              i can’t say better thing 😉

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 1
                              • N Offline
                                nseslija Bronze Member @Maciej
                                last edited by 19 Feb 2020, 15:10

                                @Maciej if I can remember correctly I transfer my moves to SA via MC -> Sport Tracker link… way before Suunto introduce direct MC -> SA transfer.

                                Ambit 2S
                                Ambit 3 Peak
                                Suunto 9 baro
                                Suunto Vertical Ti Solar

                                F M 2 Replies Last reply 19 Feb 2020, 15:11 Reply Quote 1
                                • F Offline
                                  freeheeler @nseslija
                                  last edited by 19 Feb 2020, 15:11

                                  @nseslija
                                  if I remember correct this is what created gaps in the alti graph

                                  living sideways

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    Maciej @nseslija
                                    last edited by 19 Feb 2020, 15:15

                                    @nseslija how exactly did you do that?

                                    N F 2 Replies Last reply 19 Feb 2020, 15:33 Reply Quote 0
                                    • N Offline
                                      nseslija Bronze Member @Maciej
                                      last edited by 19 Feb 2020, 15:33

                                      @Maciej I just linked MC to ST account (which is the same as SA account). I am not sure if it’s possible now, and would you have duplicate moves because you have already transferred some moves to SA…

                                      Ambit 2S
                                      Ambit 3 Peak
                                      Suunto 9 baro
                                      Suunto Vertical Ti Solar

                                      1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        freeheeler @Maciej
                                        last edited by freeheeler 19 Feb 2020, 15:37

                                        @Maciej
                                        I would kindly ask Dimitrios for his gracious help 🙂
                                        …better than moving away from Suunto 👍

                                        living sideways

                                        1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          Maciej
                                          last edited by 20 Feb 2020, 08:07

                                          @Dimitrios-Kanellopoulos any idea how to fix it? 🙂

                                          1 Reply Last reply Reply Quote 1
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