Is there anyy Official info how to move all data from Movescount to Suunto App?

SHIPPERS · 7 Dec 2019, 07:40

@zumale said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

Can’t find MS in SA in connect to other services.

I have a problem moving MS data to SA. I use spartan sport.
In SA in the connectivity section, there is no MS app to login and connect.
I created SA account with the same email and password as MS.
What do I need to do to get MS visible in SA to make a transfer?
MS and SA are still in my iPhone paired with watch.

Thanks!

I am in the same situation, I dont have the option to connect to movescount from SA to transfer my old data

iPhone, have both installed but watch forgotten from movescount. ( I have deleted movescount and the option still does not appear so have put it back).

Brent Rodriguez · 12 Jul 2019, 13:44

@Brad_Olwin

The Tags and routs will not transfer…

So it seems tags aren’t going to make it into Suunto app. Bummer.

Brad_Olwin · 12 Jul 2019, 13:48

@Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

@Brad_Olwin

The Tags and routs will not transfer…

So it seems tags aren’t going to make it into Suunto app. Bummer.

Big bummer for me too as this is how I locate moves and compare to prior years. If you have iOS you can use the same tags in the comment fields and start over. The search works for them.

sartoric · 12 Jul 2019, 13:50

On Android atm you have to use the description field

Brent Rodriguez · 12 Jul 2019, 14:01

@Brad_Olwin I dont do Apple. Nor do I want to edit the hundreds of moves I’ve done over the years. Poking at my 5 inch phone screen for hours sounds unpleasant. Too bad there isnt a “Suunto app” website to do it on. Lol. I’m going to have to do something though, that data is important to me.

Brent Rodriguez · 12 Jul 2019, 14:03

@sartoric I dont know what version of the Android app you have, but mine doesn’t have a search box to search anything.

sartoric · 7 Dec 2019, 14:30

@Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

@sartoric I dont know what version of the Android app you have, but mine doesn’t have a search box to search anything.

4.6.0 (signature )
Yes ,but it doesn’t search comment contents

BKtoo · 13 Jul 2019, 23:58

@TELE-HO no gaps and it looks like the graps, and acent/decent are correct on the moves I have tested

thailon · 14 Jul 2019, 18:51

Hello Suunto. <irony>We have summer here in Slovakia. Is there Spring still in Finland?</irony>

Brad_Olwin · 15 Jul 2019, 14:27

@Brent-Rodriguez said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

@Brad_Olwin I dont do Apple. Nor do I want to edit the hundreds of moves I’ve done over the years. Poking at my 5 inch phone screen for hours sounds unpleasant. Too bad there isnt a “Suunto app” website to do it on. Lol. I’m going to have to do something though, that data is important to me.

I get your concerns, you should see my tag list in MC, I found this feature incredibly useful. I cannot go back and modify hundreds of old moves either. I use a computer app that stores all data locally and have that one tagged with equipment. I have been though a couple of these transitions and it seems that they often have limitations.

314BMI · 26 Aug 2019, 13:36

Import worked like a charm - I have some duplicates but i will manage to remove them (I knew that I will have to)

But…
“Scuba diving” profile in SA is just a joke… Only description is time???
Where is location info? Depth info? Temperature info? Surface time? Bottom time? Text description (if you are diving you know how important it may be i.e. weigths)
I hope that these informations are being stored in SA just not being shown right now

I started using Suunto with diving computers and then swiched to sport watches…

karel louda · 27 Aug 2019, 07:41

Hello, because after import to my old Sports-Tracker account I have too much duplicates, I want make transition once again, to newly made account. But Suunto.app told me, the transition can I make only once (and this is gone). It is possible something somewhere reset to allow second attempt? Thank You.

borgelkranz · 27 Aug 2019, 08:45

@karel-louda I have the same problem and asked @Dimitrios-Kanellopoulos for help. He wants to keep me posted on this but currently is on vacation. Maybe you can reach out to him?

Alan Košuta · 29 Sept 2019, 12:47

Hello all.
I have a problem with tansfering history data from movescount to suunto app. I did everything that the instructions told me. The apps are connected but I cant see the history yet. I also cant see the progress bar of any kind so I dont even know if its working. Im talking about mobile apps.

karel louda · 29 Sept 2019, 15:39

@borgelkranz
Answer from Suunto Support.

Thank you for contacting Suunto Customer Support.

Unfortunately, you can’t do a second attempt on importing your old Sports-Tracker account to a new one. We apologize for this inconvenience but we don’t have features to import your old activities on a second attempt in Suunto App.

If you have other concerns, don’t hesitate to contact us.

Sincerely,
Raphael
Suunto Customer Support Team

borgelkranz · 29 Sept 2019, 19:43

@karel-louda disappointing

suzzlo · 29 Sept 2019, 20:12

@karel-louda no idea if it could work: creating new SA account and linking with MC?

Mff73 · 30 Sept 2019, 06:33

@suzzlo said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

@karel-louda no idea if it could work: creating new SA account and linking with MC?

It won’t work as MC account is then flagged as synced.
It is technically feasible for Suunto to unflag and let a second sync (done for me after some sync test before official release) , but surely they don’t want to do it for everyone request it.

KarlMyers840 · 4 Nov 2019, 20:08

Threads should stay focused on one topic/problem/bug/suggestion etc.
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Maciej · 20 Nov 2019, 12:55

@Dimitrios-Kanellopoulos
I’ve transferred my moves from Movescount to Suunto App but there’s some issue. All my moves from 22/03/2017 untill now have been transferred correctly but no moves from 06/04/2016 until 21/03/2017. There are more than 130 moves that still have to be transferred. I’ve been using my Suunto Ambit 3 Peak and don’t want to change it to any other brand. I’m trying to transfer moves once again but the app doesn’t allow it. It’s intended to be done only once. Is there any chance Suunto alows me to do it again or do it for me? I don’t want to lose more than 130 moves.
Kind regards
Maciej