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    S9 reboots and freezes on "update" screen

    Scheduled Pinned Locked Moved Suunto 9
    21 Posts 8 Posters 884 Views 8 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @miniping
      last edited by

      @miniping ok clear. Yes I think then it might need it’s mama.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

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      • M Offline
        miniping Bronze Member
        last edited by

        poor thing !
        Hopefully I get it back soon, its papa needs it !
        I’m interested about the feedback of some who sent back their suunto in Finland: how long did it take from the moment you gave it to UPS to the moment UPS brought it back ? Is it more like 1 week or 1 month ?

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @miniping
          last edited by

          @miniping from the moment you sent it it should be 1 week max.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • M Offline
            miniping Bronze Member
            last edited by miniping

            So my watch was sent yesterday and is already on the way back to my place. It’s expected around monday !

            • Pluses:
              • Amazing support (30h from the phone call to suunto to reparation notification…)
              • Thanks to the community for the first troubleshooting
            • Con:
              • the watch seems unreliable to me from now on… Let’s hope that was a faulty one and that never happen again.
            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @miniping
              last edited by

              @miniping keep me posted please

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • Pierre-Luc GaudreauP Offline
                Pierre-Luc Gaudreau
                last edited by

                Hi , i just receive the suunto 9 baro . It work for 1 hour and did the same problem . Freeze on update screen…try reset and hard reset with sunnto link but nothing work…probably have to return it or a solution exist…

                Thanks

                isaziI Mff73M 2 Replies Last reply Reply Quote 0
                • isaziI Online
                  isazi Moderator @Pierre-Luc Gaudreau
                  last edited by

                  @Pierre-Luc-Gaudreau well the OP of this topic had his/her watch replaced, and didn’t write again, so I would suggest you to contact support, especially if you just bought the watch.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

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                  • Mff73M Offline
                    Mff73 @Pierre-Luc Gaudreau
                    last edited by Mff73

                    @Pierre-Luc-Gaudreau said in S9 reboots and freezes on "update" screen:

                    Hi , i just receive the suunto 9 baro . It work for 1 hour and did the same problem . Freeze on update screen…try reset and hard reset with sunnto link but nothing work…probably have to return it or a solution exist…

                    Thanks

                    Eventually, try this :
                    Screenshot_20200527-160235_Lite~(1).jpg

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    vr2udtV 1 Reply Last reply Reply Quote 0
                    • vr2udtV Offline
                      vr2udt Bronze Member @Mff73
                      last edited by

                      @Mff73 May I know which thread was this quoted from? Several of my friends also had this symptom recently, I would like to read more about it. Thank you

                      EgikaE Mff73M 2 Replies Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member @vr2udt
                        last edited by

                        @vr2udt that’s from Facebook

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

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                        • Mff73M Offline
                          Mff73 @vr2udt
                          last edited by

                          @vr2udt
                          Yes from Facebook, but the same in some place in this forum.
                          https://forum.suunto.com/search?term=shipping mode&in=titlesposts
                          Thanks to @sartoric who have shared this search link today as well 👍😁

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 2
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