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Many of you were not here.....

Scheduled Pinned Locked Moved Digital service transition
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  • B Offline
    Brad_Olwin Moderator
    last edited by 17 Jan 2019, 17:04

    when Suunto transitioned completely from a desktop application to Movescount. There was howling and foot stomping and many, many complaints… When the transition happened it went rather well. ALL of my moves and information transferred seamlessly into MC. Now we have another transition…and plenty of time to see how the transition works.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    S ? D A 4 Replies Last reply 17 Jan 2019, 17:08 Reply Quote 25
    • S Offline
      sartoric Moderator @Brad_Olwin
      last edited by 17 Jan 2019, 17:08

      @Brad_Olwin
      Amen 🙏

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      1 Reply Last reply Reply Quote 1
      • N Offline
        Nhumbug Bronze Member
        last edited by 17 Jan 2019, 20:10

        @Brad_Olwin perfect 👌

        1 Reply Last reply Reply Quote -1
        • D Offline
          Dmytro Dashko Bronze Member
          last edited by 17 Jan 2019, 21:16

          I see no problem in MC shutdown, but i just need a competitive replacement.

          1 Reply Last reply Reply Quote 10
          • ? Offline
            A Former User @Brad_Olwin
            last edited by 17 Jan 2019, 22:21

            @Brad_Olwin said in Many of you were not here.....:

            transitioned completely from a desktop application

            you mean from the Trainingmanager?

            B 1 Reply Last reply 17 Jan 2019, 22:47 Reply Quote 1
            • B Offline
              Brad_Olwin Moderator @Guest
              last edited by 17 Jan 2019, 22:47

              @Tobias-F said in Many of you were not here.....:

              @Brad_Olwin said in Many of you were not here.....:

              transitioned completely from a desktop application

              you mean from the Trainingmanager?

              Yes, I still have a copy somewhere…there was a lot of unhappiness in forums that Suunto ran at the time.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              ? 1 Reply Last reply 17 Jan 2019, 23:52 Reply Quote 0
              • ? Offline
                A Former User @Brad_Olwin
                last edited by 17 Jan 2019, 23:52

                @Brad_Olwin they didn’t enforce a full stop in using legacy device with TM then, you still could use it during movescount was ramping up, case today is bit different in my opinion… more interesting if Suunto went through like this before why they didn’t learn from it?

                B 1 Reply Last reply 18 Jan 2019, 15:27 Reply Quote 5
                • D Offline
                  DmitryKo Bronze Member @Brad_Olwin
                  last edited by DmitryKo 18 Jan 2019, 01:50

                  @Brad_Olwin said in Many of you were not here.....:

                  when Suunto transitioned completely from a desktop application to Movescount.
                  ALL of my moves and information transferred seamlessly into MC.

                  This was before Amer Sports bought Sports Tracker in 2015, and before a Chinese consortium bought Amer Sports in 2018.

                  For now, they have already announced that only workout information would be transferred to Sports Tracker/ Suunto App.

                  So they are basically replacing a superior service (MovesCount) with an overhyped but inferior service (Sports Tracker) without any warranties of backward compatibility or feature parity.

                  B 1 Reply Last reply 18 Jan 2019, 15:28 Reply Quote 3
                  • P Offline
                    Philippe A.D. Bronze Member
                    last edited by 18 Jan 2019, 07:52

                    Transition is not the issue.
                    Lack of big screen (webbase) is the issue.
                    Officially breaks up contract with customers (webbased is extensively publicitized, heatmaps, data comparison overtime…) is the issue. Class action in the sense is totally possible.
                    Third service providers to compensate is the issue (data control and privacy). So not today’s public expectations.
                    Ambit 1 and Ambit 2 announced obsolescence is the issue. So not today’s public expectations.
                    Announced 1.5 year transition period, fine. In 1,5 years, new apps have to demonstrate its ability to cover all that MC had offered, including large screens (Webbase).

                    N 1 Reply Last reply 18 Jan 2019, 09:11 Reply Quote 8
                    • N Offline
                      Navigator Bronze Member @Philippe A.D.
                      last edited by 18 Jan 2019, 09:11

                      @Philippe-A-D
                      I’m just amazed that on the ‘Suunto Official Store’ they’re selling the 3Peak HR for £389.00 and promoting ‘Route planning in Suunto Movescount.com’ knowing in a couple of years it’ll be defunct.

                      ? 1 Reply Last reply 18 Jan 2019, 09:22 Reply Quote 4
                      • ? Offline
                        A Former User @Navigator
                        last edited by 18 Jan 2019, 09:22

                        @Navigator said in Many of you were not here.....:

                        knowing in a couple of years it’ll be defunct.

                        couple of years? 15months to be precise pal

                        D N 2 Replies Last reply 18 Jan 2019, 09:23 Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Guest
                          last edited by 18 Jan 2019, 09:23

                          @Tobias-F not 15months. 15 months the earliest not precice

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
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                          ? 1 Reply Last reply 18 Jan 2019, 09:27 Reply Quote 0
                          • N Offline
                            Navigator Bronze Member @Guest
                            last edited by 18 Jan 2019, 09:27

                            @Tobias-F
                            Must admit I’m giving Suunto the ‘benefit of the doubt’ and the switch off will be delayed by a few months.

                            1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Dimitrios Kanellopoulos
                              last edited by 18 Jan 2019, 09:27

                              @Dimitrios-Kanellopoulos fair comment, maybe we get until autumn?

                              D 1 Reply Last reply 18 Jan 2019, 09:28 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Guest
                                last edited by 18 Jan 2019, 09:28

                                @Tobias-F i dont know but lets just not make it worse from what it is. 🙂

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote -1
                                • B Offline
                                  Brad_Olwin Moderator @Guest
                                  last edited by 18 Jan 2019, 15:27

                                  @Tobias-F said in Many of you were not here.....:

                                  @Brad_Olwin they didn’t enforce a full stop in using legacy device with TM then, you still could use it during movescount was ramping up, case today is bit different in my opinion… more interesting if Suunto went through like this before why they didn’t learn from it?

                                  Except that every new watch they made after the T6 series was not compatible with TM, it was not updated and had its issues. So, perhaps a similar transition except we know way ahead of time and we do not know all that will happen prior to MC shutdown.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator @DmitryKo
                                    last edited by 18 Jan 2019, 15:28

                                    @DmitryKo SportsTracker is not the Suunto app, they are developed by different teams…this has been said so many times before.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    D ? 2 Replies Last reply 18 Jan 2019, 19:05 Reply Quote 1
                                    • D Offline
                                      DmitryKo Bronze Member @Brad_Olwin
                                      last edited by 18 Jan 2019, 19:05

                                      @Brad_Olwin said in Many of you were not here.....:

                                      @DmitryKo SportsTracker is not the Suunto app, they are developed by different teams

                                      Forked from the same codebase, using very similar user interface and the same back-end.

                                      S 1 Reply Last reply 18 Jan 2019, 19:38 Reply Quote 1
                                      • S Offline
                                        sartoric Moderator @DmitryKo
                                        last edited by 18 Jan 2019, 19:38

                                        @DmitryKo

                                        … But different

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                        D 1 Reply Last reply 19 Jan 2019, 03:53 Reply Quote 0
                                        • D Offline
                                          DmitryKo Bronze Member @sartoric
                                          last edited by DmitryKo 19 Jan 2019, 03:53

                                          @sartoric And your point is?

                                          You’d think Amer Sports would really

                                          A) announce ending of Movescount service and a move to Sports Tracker-derivative Suunto App as their new digital service model going forward, with no support for old watches, then

                                          B) pause and announce Suunto App will actually get a web-based front-end similar to Movescount, and support for old watches ?

                                          ‘Look, we’re not actually changing anything in the end - we just love to confuse and disappoint our loyal customers for no apparent reason… anyone here?!!
                                          I guess we learned not to do it again.’

                                          1 Reply Last reply Reply Quote 1
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