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Suunto survey in SA

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • Z Offline
    zhang965
    last edited by 25 May 2019, 16:40

    i’m in English, but it only shows a simple survey like this : 😡 🙁 🙄 🙂

    Winners Wear Winners

    1 Reply Last reply Reply Quote 0
    • D Offline
      dulko79
      last edited by 25 May 2019, 16:49

      For me it works in english. It is a nice survey, first some personal thoughts and then ranking of favourite features. I think users won’t spend a lot of time finishing the survey and Suunto will get solid feedback.

      App: beta
      Phone: Iphone
      iOS

      F 1 Reply Last reply 25 May 2019, 17:56 Reply Quote 0
      • F Offline
        freeheeler @dulko79
        last edited by 25 May 2019, 17:56

        @dulko79
        I think a decent feedback should be more than 2 lines… unless you’re wishless happy 🙂

        I have SA setup in english (yes I installed it again to check the progress) and it starts to become better, but I don’t see a survey…
        What I dislike is that you can switch off any notification and don’t allow any background access to the watch etc but when you start the app your watch will be connected until you force the app to stop in the app manager… it should disconnect immediately after I close the app.

        living sideways

        D 1 Reply Last reply 25 May 2019, 19:01 Reply Quote 0
        • D Offline
          dulko79 @freeheeler
          last edited by 25 May 2019, 19:01

          @TELE-HO You could always go into details and write a long list of features. 🙂 But in short survey each participant chooses top 5 favourite features, which Suunto should focus on.

          App: beta
          Phone: Iphone
          iOS

          F 1 Reply Last reply 25 May 2019, 19:37 Reply Quote 0
          • A Offline
            andrewjknox Bronze Member @NicolasP
            last edited by 25 May 2019, 19:04

            @NicolasP Done. Nice survey, short and focused.

            Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
            Phone: iPhone 13 Pro
            Footpod: Stryd
            HR: Coros HRM + Polar H10
            Sleep: Oura ring 2

            1 Reply Last reply Reply Quote 0
            • M Offline
              Michal Orlík Bronze Member
              last edited by 25 May 2019, 19:12

              I don’t really understand why its limited to language settings. We can understand english, you know, even if our language is different.

              D 1 Reply Last reply 25 May 2019, 20:49 Reply Quote 0
              • F Offline
                freeheeler @dulko79
                last edited by 25 May 2019, 19:37

                @dulko79
                I can’t judge about your requirements for the app and web interface and I don’t know the way you want to use the Suunto services… but in my opinion, 5 topics is definitely not enough. Suunto has a lot to do. I dare to say that it would even be easier to tell what’s not necessary in MC and what needs correction rather than starting from a blank page…

                I made a similar experience in my company last year. The setup of our software upgrade would have been way easier this way… instead we started from zero.

                living sideways

                1 Reply Last reply Reply Quote 0
                • Z Offline
                  zhang965
                  last edited by 25 May 2019, 19:41

                  you could suggest more topics in next survey…

                  Winners Wear Winners

                  F 1 Reply Last reply 25 May 2019, 20:46 Reply Quote 1
                  • F Offline
                    freeheeler @zhang965
                    last edited by 25 May 2019, 20:46

                    @zhang965
                    I’ve submitted my ideas directly to Suunto.
                    Customer service is actually very good. They have a huge stack of tasks but I think this is normal during a restructuring.

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Michal Orlík
                      last edited by 25 May 2019, 20:49

                      @Michal-Orlík because its week 1 of every country etc

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User
                        last edited by 25 May 2019, 23:26

                        My language in the app in English but I don’t see the survey.

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by 27 May 2019, 09:37

                          Here is the link guys open without an app need

                          http://sgiz.eu/s3/Suunto-app

                          Will be open till tomorrow morning

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          J F ? 3 Replies Last reply 27 May 2019, 10:27 Reply Quote 4
                          • J Offline
                            JorgeFD @Dimitrios Kanellopoulos
                            last edited by 27 May 2019, 10:27

                            @Dimitrios-Kanellopoulos said in Suunto survey in SA:

                            Here is the link guys open without an app need

                            http://sgiz.eu/s3/Suunto-app

                            Will be open till tomorrow morning

                            done! thx you!

                            1 Reply Last reply Reply Quote 1
                            • F Offline
                              freeheeler @Dimitrios Kanellopoulos
                              last edited by 27 May 2019, 13:14

                              @Dimitrios-Kanellopoulos
                              thank you dimitrios, i’ve submitted my feedback, too.
                              the survey already gives a hint in what direction suunto is working 😉

                              living sideways

                              1 Reply Last reply Reply Quote 2
                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by 27 May 2019, 17:35

                                @Dimitrios-Kanellopoulos
                                Done!

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  Bulkan Moderator
                                  last edited by 27 May 2019, 19:06

                                  Done!! I liked what I saw in the questions. Hope.

                                  Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                  ? 1 Reply Last reply 27 May 2019, 19:13 Reply Quote 0
                                  • ? Offline
                                    A Former User @Bulkan
                                    last edited by 27 May 2019, 19:13

                                    We can disagree on a lot of things but suunto is trying to get customer feedback.
                                    The questions resembled a lot the feature request thread!

                                    1 Reply Last reply Reply Quote 2
                                    • N Offline
                                      Nhumbug Bronze Member
                                      last edited by 27 May 2019, 19:49

                                      Awesome…
                                      Anybody mentioned multiple watch support? 😬
                                      With S5 that just became hot… Again…

                                      E 1 Reply Last reply 27 May 2019, 20:49 Reply Quote 2
                                      • E Offline
                                        estevez Bronze Member @Nhumbug
                                        last edited by 27 May 2019, 20:49

                                        @Nhumbug said in Suunto survey in SA:

                                        Anybody mentioned multiple watch support?

                                        I did…

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by 28 May 2019, 08:32

                                          Just a heads up the survey is closed now 😄

                                          We had tons of responses and the priority does not change any more .

                                          We hear you loud and clear.

                                          I hope we can do a follow up on this and let you know the results 😄

                                          Have a great day and thanks a lot people

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 10
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