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May Transition Update

Scheduled Pinned Locked Moved Digital service transition
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  • A Offline
    almic
    last edited by 12 Aug 2019, 13:41

    (Start rant mode)

    I love how people here are clinging onto the hope of getting any clear and coherent information about Ambit1/2 and Movescount lifecycle.

    I can smell a sinking ship from a mile away and sold my A2 S for the price of a quality 12-pack of IPA right after buying a Garmin Forerunner 245. I will be downloading all my MC activities this afternoon -before deleting my account.

    Mentally, I’m now in a better place. I’ve also discouraged everyone who looks to me for tech advice against purchasing Suunto products specifically because of this hot mess - not to say dumpster fire.

    As a silver lining, I can only hope business schools far and near will use this odyssey as a cautionary tale against making loyal customers feel like they purchased and use disposable goods and services.

    I’m now going for a run. Afterwards, I’ll reflect upon how worry-free and seamless the Garmin ecosystem is. While drinking an ice cold IPA.

    (End rant mode)

    F 1 Reply Last reply 12 Aug 2019, 13:48 Reply Quote 3
    • M Offline
      Mff73 @sartoric
      last edited by 12 Aug 2019, 13:47

      @sartoric said in May Transition Update:

      @Mff73 said in May Transition Update:

      http://XXXX/s3/Movescount-com-NPS?by=1974&g=m&p=Suunto Spartan Ultra

      Maybe is not a 100% safe link

      Schermata 2019-08-12 alle 15.40.29.png

      Received when using Movescount (web or app, i don’t remember), and launched at work, no alert.
      But maybe.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      S 1 Reply Last reply 12 Aug 2019, 13:52 Reply Quote 0
      • F Offline
        freeheeler @almic
        last edited by 12 Aug 2019, 13:48

        @almic
        that’s not nice, you make me jealous about that IPA!

        you have some good points… but I still don’t give up… maybe it’s my mentality?!

        I saw the Coros Vertix today… very nice!
        But I guess I will enjoy my new A3P Sapphire for a while.
        And if not… I can also go cycling and skitouring without any watch 🙂
        …by the way… @Jouko-from-Suunto update message did not push me off my socks again, either… sorry to be honest…

        living sideways

        1 Reply Last reply Reply Quote 1
        • S Offline
          sartoric Moderator @Mff73
          last edited by 12 Aug 2019, 13:52

          @Mff73 said in May Transition Update:

          @sartoric said in May Transition Update:

          @Mff73 said in May Transition Update:

          http://XXXX/s3/Movescount-com-NPS?by=1974&g=m&p=Suunto Spartan Ultra

          Maybe is not a 100% safe link

          Schermata 2019-08-12 alle 15.40.29.png

          Received when using Movescount (web or app, i don’t remember), and launched at work, no alert.
          But maybe.

          Ok, so probably it’s due to http:// protocol

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.3.5 beta
          Suunto App IOs 2.46.0 (19453) beta on MBP M1

          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965
            last edited by 12 Aug 2019, 16:04

            if there is any miracle, let the movescount become the web interface of SA, please

            Winners Wear Winners

            F M 2 Replies Last reply 12 Aug 2019, 16:12 Reply Quote 6
            • F Offline
              freeheeler @zhang965
              last edited by 12 Aug 2019, 16:12

              @zhang965
              the best of both!
              +1’000 votes

              living sideways

              1 Reply Last reply Reply Quote 0
              • E Offline
                estevez Bronze Member @Mff73
                last edited by 12 Aug 2019, 17:17

                @Mff73 thanks for the link, I have just filled the survey.

                1 Reply Last reply Reply Quote 1
                • M Offline
                  Mff73 @zhang965
                  last edited by 12 Aug 2019, 17:33

                  @zhang965 said in May Transition Update:

                  if there is any miracle, let the movescount become the web interface of SA, please

                  I feel this survey like that.
                  Fingers crossed.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  F 1 Reply Last reply 12 Aug 2019, 18:04 Reply Quote 1
                  • F Offline
                    freeheeler @Mff73
                    last edited by 12 Aug 2019, 18:04

                    @Mff73
                    in the URL it seems like it was mainly meant for Spartan users…

                    living sideways

                    M 1 Reply Last reply 12 Aug 2019, 20:20 Reply Quote 0
                    • M Offline
                      Mff73 @freeheeler
                      last edited by 12 Aug 2019, 20:20

                      @TELE-HO
                      Or for 1974 born people 😂
                      Looks like more a categorized released 😉

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        SteiraMan
                        last edited by 22 Aug 2019, 20:04

                        Nothing moved forward, beside other issues, Movescount does still not show “Progress an Metrics” from moves uploaded with my Ambit 2. Therefore, I phased out my 6 year old Ambit 2, and purchased a sport watch from an other manufacturer. To transfer all my Suunto moves to the software from my new smartwatch was easy, and I can see progress and metrics in apps and on a PC perfectly again. I’m very happy with my new sport watch, and wanted just to say good bye Suunto.

                        B 1 Reply Last reply 28 Aug 2019, 06:42 Reply Quote 3
                        • B Offline
                          BernhardT @SteiraMan
                          last edited by 28 Aug 2019, 06:42

                          @SteiraMan Just out of curiosity: where did you move to?

                          S 1 Reply Last reply 30 Aug 2019, 16:22 Reply Quote 0
                          • S Offline
                            SteiraMan @BernhardT
                            last edited by 30 Aug 2019, 16:22

                            @BernhardT I moved to Garmin, to a Fenix 5 Plus. Like it very much, data recorded at moves are similar to data from Suunto. I can still prepare routes on a PC, or on my smartphone. User interface on PC is great, and the Android App is great, both are more user friendly than Suuntos solutions.
                            I hope, quality of the Fenix 5+ and Garmins heart belt is the same than from my Ambit 2 and Suunto heart belt, because both work very well after 6 years in use…

                            1 Reply Last reply Reply Quote 0
                            • ThomasRT Offline
                              ThomasR @Dimitrios Kanellopoulos
                              last edited by 30 Aug 2019, 20:15

                              @Dimitrios-Kanellopoulos Does that imply that the desktop tools for using my Suunto Spartan Trainer Wrist HR vanish in a few months? Will the apps be useable by desktop? (By the way, I did not find a way to use movescount on a linux desktop) I am not interested in acquiring a smartphone …

                              Dimitrios KanellopoulosD 1 Reply Last reply 30 Aug 2019, 20:30 Reply Quote 2
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @ThomasR
                                last edited by 30 Aug 2019, 20:30

                                @ThomasR unfortunately yes that is what the statement says however, please wait for the next one. There was tons of feedback about this here as you can see.

                                You will always receive and email about this subject as a Movescount user.

                                That said, I have run the app with VMware although I could not manage to get BT working.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                F ThomasRT 2 Replies Last reply 30 Aug 2019, 21:00 Reply Quote 0
                                • F Offline
                                  freeheeler @Dimitrios Kanellopoulos
                                  last edited by 30 Aug 2019, 21:00

                                  @Dimitrios-Kanellopoulos
                                  dimitrios… i don’t know whats wrong… i’ve signed in for the suunto newsletter beginning of 2019 and also have MC account registered to my email but have never received an update email ever since…
                                  i always needed to gather news in this forum…

                                  living sideways

                                  Dimitrios KanellopoulosD lohtseL Š 3 Replies Last reply 30 Aug 2019, 21:08 Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @freeheeler
                                    last edited by 30 Aug 2019, 21:08

                                    @TELE-HO Not about this as well?

                                    This is not related to newsletters but to MC account email

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    F 1 Reply Last reply 30 Aug 2019, 21:11 Reply Quote 0
                                    • F Offline
                                      freeheeler @Dimitrios Kanellopoulos
                                      last edited by 30 Aug 2019, 21:11

                                      @Dimitrios-Kanellopoulos
                                      about what “this”?
                                      i’ve never ever received an email from suunto, only support reply… and i don’t have it blocked or in spam filter

                                      living sideways

                                      Dimitrios KanellopoulosD 1 Reply Last reply 30 Aug 2019, 21:12 Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @freeheeler
                                        last edited by 30 Aug 2019, 21:12

                                        @TELE-HO Strange. Lets check with the next one. I always create the thread here as well.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        F 1 Reply Last reply 30 Aug 2019, 21:32 Reply Quote 0
                                        • F Offline
                                          freeheeler @Dimitrios Kanellopoulos
                                          last edited by 30 Aug 2019, 21:32

                                          @Dimitrios-Kanellopoulos
                                          let’s do that 👍 …can’t wait for updates… the latest one doesn’t pull ambit users off their flipflops…
                                          😞

                                          living sideways

                                          lohtseL 1 Reply Last reply 31 Aug 2019, 05:45 Reply Quote 1
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