May Transition Update
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Digital Service Update: Ambit & Ambit2
Dear Suunto Community,
We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.
This update is focused on our long-standing community members currently connecting their Ambit and Ambit2 to Suunto movescount.com. We want to share that we will have a solution to connect to Suunto app in the future. While we are still working on many details and the timing, we wanted to let you know our plans, and that you have our commitment that you will be able to continue to enjoy your trusted Ambits with this understanding. We will update with details in the coming months.
-Your Suunto Team
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@Armin-S thanks fixed it
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This is an excellent move by Suunto but probably should have this way sooner. A lot of damage has been done already, hopefully they can win everyone back.
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So is the update at this stage simply that “we will have a solution to connect to Suunto app in the future”, or is there more detail somewhere ? I can’t seem to find any.
This seems like good news, but unless I am missing a bit of info we still don’t know if we will be able to continue to program these watches and upload new routes into them once the transition is done. Also, does it mean that we will need to have the app installed on a phone, or is there going to be a new computer interface related to Suunto App ? Surely considering the need for a cable connection for these watches it must mean that something is going to be done for interfacing the app with computers (as many other users, i find it stranger to expect people to program their watches uniquely with a phone, while a computer interface is so much more comfortable for this kind of things). Not so great communication as usual, every two months we only get a tidbit of very partial info about their ongoing internal process (struggle ?) that does not answer that many important questions.
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“…While we are still working on many details and the timing, we wanted to let you know our plans, and that you have our commitment that you will be able continue to enjoy your trusted Ambits with this understanding…”
I understand with this words that Suunto is aiming for full support.
They also say that Ambit 3 will be supported in the Suunto App. If they keep Ambit 3 supported that would mean to me that general Ambit Apps will be supported as they are the same for all Ambits, right?
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@TELE-HO said in May Transition Update:
They also say that Ambit 3 will be supported in the Suunto App. If they keep Ambit 3 supported that would mean to me that general Ambit Apps will be supported as they are the same for all Ambits, right?
I hope so, I also use Suunto Apps a lot.
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L’Appli SUUNTO sera t elle accessible depuis un PC sous Windows ?
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@Bernard-Farsy
non, n’y pensez pas pour instant. -
This update should have been a part of january announcement. By now Suunto should have had better idea about the way cable syncing watches will be supported after the transition. Nevertheless, it’s good that finally users of cable syncing watches can rest somehow assured that their watches will not be effectively disabled by manufacturer. Very few details in the update, so we can still only speculate about what features will be supported and what will be lost (if any).
I only hope that Suunto really speeds things up in development or at least keep Movescount running until app is really ready for end users. I’d hate to be forced to become beta tester for new app and lose access to good old reliable Movescount at the same time.
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@Emir-Karisik said in May Transition Update:
I’d hate to be forced to become beta tester for new app and lose access to good old reliable Movescount at the same time.
Hi,
really not want to debate on Suunto communication and digital transition, but it is still more than one year before MC should be off. No one is forced to beta test SuuntoApp. -
@Mff73
Sure, but keep in mind that half year after SA started to support Ambit3 series, we have zero progress. Call me pessimist but I’m not really sure the app will be ready for Ambit3 series at this rate of development.Newer watches still have many problems, bugs list is long and it’s far from being resolved, features added very slowly and every time they are, you have to count on more polishing when bugs are being found by beta testers. So, it’s not unreasonable to expect that it will take similar process and similar amount of time to polish the app with all the features for Ambit3 series.
So, yes, I’m concerned that we could end up with app in beta state for Ambit3 series watches. My suggestion would be to keep the movescount live for as long as Suunto app is not out of beta (for real).
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Thank you for the update. As an Ambit 2 user I am very happy to hear a reassurance that my device is not getting bricked next summer. This gives me confidence in making future Suunto Product Purchases. I will also extinguish my torch and put away the pitchfork.
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Hi! i just ordered an ambit3 (my first suunto). may i ask a question here?
can i start with movescount and the movescount app as long as it will be supported and wait with the switch to the new one as long as possible?
and, will i be able to put routes on the ambit3 or change sport settings with the new one?
thanks for your info!
kind regards, Mario -
@mario_b that is what I would do!
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@Dimitrios-Kanellopoulos thank you!
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@mario_b I have the Ambit3, and the New Suunto app do not support rute planning or change the clock’s layout. I have requested the possibility of this on the forum.
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Hi @KnutB ! yes i know, that this is not possible yet. i will stick as long as it will be possible with the whole movescount system. and as far as i know, here is everything possible. i can use this ecosystem at least until the end of 2019.
thanks for requesting this functions. i hope, it will be possible sooner or later to put create and sync routes to this watch with the new app. if i can only change the sport-modes on a computer. i think that would not be a big deal to me. -
@mario_b Unfortunately, unless I’m misunderstanding what Suunto have said, the only functionality that we are confirmed to keep next year (as Ambit3) owners is :
- synchronization of training data and ability to view and analyze workouts
- enriching your trainings in Suunto app with images, videos and descriptions
- social sharing of trainings
- notifications from your mobile phone on your watch
- ability to sync to sports services and other partners integrated to Suunto app
- watch GPS optimization
So unless anything changes then we will not be able to change sports modes’ fields, upload custom workouts or upload routes next year (unless you manage to hang on to the old Movescount App and a compatible phone/tablet - and even that I’m not 100% sure how much it relies on the availability of the old movescount website / apis).
Suunto have said “We want to share that we will have a solution to connect to Suunto app in the future. While we are still working on many details and the timing, we wanted…” - so we might keep all the features of the Ambit3 (and older) but its not clear at all which features will be retained.
My watch is now well out of return period, but if you have bought your watch from a retailer unless you are happy to set-up your sports modes and routes now and then hope Suunto provide a full solution then I would return it…
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@amasidlover thanks very much for your infos. i was thinking alot on “should i buy it or not”. and now i ordered it.
as for me it sounds like the perfect sports watch. i am more like a child who is waiting for the christmas present now. 
and as long as suunto is selling it on their homepage with all the specs (for example suunto apps compatible / wireless watch settings, navigation, create routes) there will be anything to do so in future. (otherwise they would have removed the infos in the shop).
but the time will tell. and i think that the developers in the background have priority and more to care about their newest product line and the transition. i know how such big background system changes will be for the admins.
so as long as i haven’t the watch in my hand and then when i have it. as long as everything works in movescount i think i don’t worry to much about the future.