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S9 Baro takes very long to find GPS signal before a move

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  • R Offline
    Richard Thygesen
    last edited by 2 Jan 2021, 09:16

    Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

    S9
    S9 Peak
    Race

    I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
    • I Offline
      isazi Moderator @Richard Thygesen
      last edited by 2 Jan 2021, 09:38

      @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 0
      • R Offline
        Richard Thygesen
        last edited by 2 Jan 2021, 09:46

        I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

        S9
        S9 Peak
        Race

        I 1 Reply Last reply 2 Jan 2021, 09:51 Reply Quote 0
        • I Offline
          isazi Moderator @Richard Thygesen
          last edited by 2 Jan 2021, 09:51

          @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 2
          • Ł Offline
            Łukasz Szmigiel
            last edited by 2 Jan 2021, 10:47

            I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

            Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

            S9PP 2.40.44

            D 1 Reply Last reply 2 Jan 2021, 11:01 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
              last edited by 2 Jan 2021, 11:01

              @Łukasz-Szmigiel let it be without agps.

              Maybe it’s better for now. If I understand correctly it’s a sony fuckups on the predictions. It just will take time to find gps at first run.

              Let it outside on the balcony etc for a while and then go for a run.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Ł 1 Reply Last reply 2 Jan 2021, 11:32 Reply Quote 2
              • Ł Offline
                Łukasz Szmigiel @Dimitrios Kanellopoulos
                last edited by 2 Jan 2021, 11:32

                @Dimitrios-Kanellopoulos sure, no problem on my side. Just reporting my findings. I’m impressed that cold start was in around 30s anyway.

                S9PP 2.40.44

                1 Reply Last reply Reply Quote 0
                • P Offline
                  Phil Powell
                  last edited by Phil Powell 1 Mar 2021, 12:03 3 Jan 2021, 11:54

                  So since calling Suunto and going through a factory reset on the phone with them 5 days ago, the watch worked perfectly until today when the display went completely blank again, it synced with the app fine but took a soft reset to get the display back. This is the 4/5th time since I purchased the watch at the beginning of December. Showing assisted gps not available again to.

                  C R 2 Replies Last reply 3 Jan 2021, 15:12 Reply Quote 0
                  • C Offline
                    cosme.costa @Phil Powell
                    last edited by 3 Jan 2021, 15:12

                    @Phil-Powell are you in the last firmware? I had this blank screen issue one or two firmwares ago, not anymore.

                    On the other hand, it is normal to not have AGPS info after a softreset, because it cleans cache. After the softreset you have to sync the watch with SA and wait 15 min. aprox.

                    P 1 Reply Last reply 3 Jan 2021, 16:58 Reply Quote 2
                    • R Offline
                      Richard Thygesen @Phil Powell
                      last edited by 3 Jan 2021, 16:31

                      @Phil-Powell it should say ”in progress” if you look directly after sync. If not you havent downloaded the file.

                      S9
                      S9 Peak
                      Race

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        Phil Powell @cosme.costa
                        last edited by 3 Jan 2021, 16:58

                        @cosmecosta yeah the software is up to date. Last time it was checked was 5 days ago when doing the factory reset on the phone with them

                        1 Reply Last reply Reply Quote 0
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