S9 Baro takes very long to find GPS signal before a move

Mff73 · 20 Jun 2019, 13:15

@Shrek3k
FW zip files for manual upgrade are available in the 2.8.24

Shrek3k · 20 Jun 2019, 21:58

@Mff73 said in S9 Baro takes very long to find GPS signal before a move:

@Shrek3k
FW zip files for manual upgrade are available in the 2.8.24

Thanks … but I have no access to PC/notebook during the week (of course in the office, but …), as I do not need it / have no time to use it … the smartphone with DEX is more than good enough for me… usually … of course not this week

stokje · 7 Jul 2019, 12:43

Hi all,
still having problems with the GPS after update to the latest firmware.
baro 9 en MA.
This was never an issue, but the last months I’m struggling…

Brad_Olwin · 7 Jul 2019, 19:15

@stokje Check the AGPS file, if it is current then I am not clear why this is happening and it could be a hardware issue. Mine has found GPS very quickly, within seconds unless the AGPS file is missing, which can happen.

stokje · 8 Jul 2019, 15:05

@Brad_Olwin
The AGPS file is old, a few days ago…
When I soft reset, the file will update to a resent date, but
then again the watch refuses to update this file.
and so on…

Brad_Olwin · 8 Jul 2019, 16:58

@stokje said in S9 Baro takes very long to find GPS signal before a move:

@Brad_Olwin
The AGPS file is old, a few days ago…
When I soft reset, the file will update to a resent date, but
then again the watch refuses to update this file.
and so on…

So there is a problem with how you are updating it. Suuntolink, Movescount or SA?

Fatih Kale · 8 Jul 2019, 20:13

I had a similar problem today. At the beginning of run watch was on performance mode and no issues it found gps in seconds but when I climbed a uphill which was not covered by any trees or any building etc. It lost the gps and I had to wait for 10 20 minutes to find it back. I can’t understand how it happens. I had to stop the activity, start a new one etc. It was frustrating. Second time it found the GPS there was no issue until end of the run.

BTW any recommendation when to use GLONASS or GALILEO?

stokje · 9 Jul 2019, 16:30

@Brad_Olwin

I use suuntolink with movescount, I’m a long time Suunto user, this never was an issue before…
No intention to use SA until forced:)

A Former User · 9 Jul 2019, 17:17

This issue keeps plaguing my Suunto 9. From time to time it just stops updating AGPS, and the time it takes to find satellites starts to increasingly get worse. Then at some point I reboot the watch by pressing the upper button for 12 second and re-sync, and it gets the new AGPS, and everything is fine for a week or so. Then everything repeats again. That isn’t what I’d call a good experience.

Is Suunto doing anything about this?

Jessica Monk · 9 Jul 2019, 17:23

@silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

This issue keeps plaguing my Suunto 9. From time to time it just stops updating AGPS, and the time it takes to find satellites starts to increasingly get worse. Then at some point I reboot the watch by pressing the upper button for 12 second and re-sync, and it gets the new AGPS, and everything is fine for a week or so.

I am experiencing this as well. For me at least, seems to be only recently (past 2 weeks or so). Prior to that I would get GPS consistently within 5 seconds, even while I was indoors.

Brad_Olwin · 9 Jul 2019, 17:30

I am not experiencing this and I am typically syncing an S9 baro with MC app. I will check on this and keep updating all of you.

Brad_Olwin · 9 Jul 2019, 17:31

@stokje Try MC app and see what happens

Dimitrios Kanellopoulos · 9 Jul 2019, 17:34

@silentvoyager No afaik Suunto is not doing something about this so far.

So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

Or AGPS is not updated (old date) .

One small thing here. MC app is not the focus here so lets please leave that aside.

pilleus · 9 Jul 2019, 19:38

I use Suunto app to sync my S9. The syncing process sometimes takes up to 3 Minutes!? But it works fine. Starting an activity the GPS fix is done after 3 to 5 seconds. SA is the latest beta, firmware of S9 is also the latest.

A Former User · 9 Jul 2019, 23:10

@Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

@silentvoyager No afaik Suunto is not doing something about this so far.

So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

Or AGPS is not updated (old date) .

One small thing here. MC app is not the focus here so lets please leave that aside.

AGPS date isn’t updated. When initial sattelite acquisition becomes slow I check AGPS date and find it to be two weeks old. That is despite syncing almost daily. I sync only with MC app. I am not ready to switch to SA.

When you say MC app is not the focus here, does it mean that the issue isn’t relevant to MC app? Or does it mean that the issue won’t be addressed in MC?

sartoric · 9 Jul 2019, 23:20

@silentvoyager
So the problem is MC App not updating AGPS ?!

What happen to AGPS if you connect by cable ?

A Former User · 10 Jul 2019, 00:23

@sartoric said in S9 Baro takes very long to find GPS signal before a move:

What happen to AGPS if you connect by cable ?

I don’t know. I’ll test it next time I have this issue. The issue is intermittent.

Brad_Olwin · 10 Jul 2019, 02:49

MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

A Former User · 10 Jul 2019, 04:22

@Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

After reading this post I said to myself - OK, let’s give it a try!

So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

Mff73 · 10 Jul 2019, 04:27

@silentvoyager
there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
old version, surely new features missing, but at least to sync your activities, and wait for the fix.