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    Watch did not record Distance, Speed, GPS Map, etc. Only HR

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • zhang965Z Offline
      zhang965 @nelslynn
      last edited by

      @nelslynn
      Be sure the gps icon become green before starting the move

      Winners Wear Winners

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      • N Offline
        nelslynn
        last edited by

        Thank zharg965, I should have mentioned that both the HR and GPS icon were green before starting. The HR usually takes longer to turn green, yet that was the only data recorded.

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        • zhang965Z Offline
          zhang965
          last edited by zhang965

          https://forum.suunto.com/topic/2584/gps-track-and-laps-splits-not-exporting-correctly/2

          We saw a couple of cases like this, but I don’t know the root cause.

          Did you upgraded your firmware before the move without gps?

          Winners Wear Winners

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          • zhang965Z Offline
            zhang965
            last edited by

            https://www.reddit.com/r/Suunto/comments/bsyfgl/the_samovescount_saga_continues/

            Winners Wear Winners

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            • zhang965Z Offline
              zhang965
              last edited by

              When you bought a suunto, it’s meaning you joined a big beta testing program, they should mention it on the box

              Winners Wear Winners

              freeheelerF 1 Reply Last reply Reply Quote 2
              • sartoricS Offline
                sartoric Moderator
                last edited by

                @nelslynn
                Did you try a soft reset ?

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                • N Offline
                  nelslynn
                  last edited by

                  Thanks for all the help. My ride today worked, the watch recorded the route. I believe the only thing I changed was I turned Power Savings off. I’ll have to experiment a bit more, but I hope you don’t have to turn power savings off before you can map a ride.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • freeheelerF Offline
                    freeheeler @zhang965
                    last edited by

                    @zhang965 said in Watch did not record Distance, Speed, GPS Map, etc. Only HR:

                    they should mention it on the box

                    and offer early adapter discount…

                    living sideways

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @nelslynn
                      last edited by

                      @nelslynn which power saving ?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
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                      • N Offline
                        nelslynn @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        Settings > General > Power Savings
                        “ON” -> mapping might not work? (need to test this further)
                        “OFF” -> mapping worked.

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @nelslynn
                          last edited by

                          @nelslynn we had this issue in the past and it was fixed. Probably its back this nasty bug

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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                          • N Offline
                            nelslynn @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos
                            So what’s the bug? Mapping should work with Power Savings ON or OFF?

                            Is there another way to get my watch to stop flashing Green (I assume this is the HR monitor) without turning Power Saving off?

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @nelslynn
                              last edited by

                              @nelslynn just don’t turn on power saving or do test if power saving does not record GPS. IF you want to test go ahead but for normal runs dont turn power saving on. I need to check this when home. Perhaps someone else can already.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • N Offline
                                nelslynn @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos
                                BUT, if I turn power savings OFF, there is this annoying green flashing light as my watch sits on my bed stand and the whole room lights up (sorry can’t sleep with that). Do I really need to remember to turn Power Savings off every time I go for a ride? If so, this watch is not going to work for me. It’s really too bad that such a beautiful watch has so many shortcomings with the software. Sooo bummed.

                                The backlight is another issue, but I’m still researching how to deal with that.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                • sartoricS Offline
                                  sartoric Moderator
                                  last edited by

                                  @nelslynn
                                  Are you using 24/7 monitoring ?
                                  Because if you’re not you can disable it and the “green light” will be turned off

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                  • N Offline
                                    nelslynn @sartoric
                                    last edited by

                                    @sartoric
                                    Thanks, that did it.

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                                    • zhang965Z Offline
                                      zhang965
                                      last edited by

                                      By following your logic, you can only turn on power saving while sleeping right?
                                      Do you need record distance while sleeping?

                                      Winners Wear Winners

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                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @nelslynn
                                        last edited by

                                        @nelslynn Hi I did not say that this is the rule. I kinda asked if that can be the case for the missing track. I am looking into this issue further.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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