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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • D Offline
      DavorP
      last edited by

      Today I noticed that AGPS on SSU (after SA sync) shows
      2019-07-19T12:05:01Z

      so it seam that is 3 days old.

      1 Reply Last reply Reply Quote 1
      • D Online
        dulko79
        last edited by

        Same issue on S5: 2019-07-18T00:00:00Z.

        App: beta
        Phone: Iphone
        iOS

        1 Reply Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator
          last edited by sartoric

          NOT AN S9 here, but for the sake of testing …

          This is the first time I see that AGPS is not updated.
          I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

          I didn’t checked it this w.e. since I never had such issue

          EDIT :
          Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
          … anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @sartoric
            last edited by

            @sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos
              👍

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73
                last edited by

                Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc) 🤔

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Mff73
                  last edited by

                  @Mff73 it takes up to 10 minutes did you wait ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Mff73M 1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos
                    Nope, I never waited to see AGPS changes, but will try and say.
                    But GPS optimisation is really Quick.

                    Btw, currently, MC App cannot sync gps neither.
                    Wtf.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73
                      last edited by

                      10 min and still N/A 🤔😏
                      Will reset all, and begin from fresh and see.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73
                        last edited by

                        Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
                        Bad day😜 for AGPS.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        1 Reply Last reply Reply Quote 0
                        • Rob33R Offline
                          Rob33 Bronze Member
                          last edited by

                          On my SSU, I have N/A too…

                          Rob33R 1 Reply Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73
                            last edited by

                            Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing 😏).

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 0
                            • Rob33R Offline
                              Rob33 Bronze Member @Rob33
                              last edited by

                              rectification, update agps 21/07/19 ok on last sync !

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                I can then escalate this !

                                Thanks a lot so far to all of you taking the time to post here!

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Mff73M 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  @silentvoyager Thanks for raising this issue. There is something fishy here.

                                  I think Suunto should ACK the issue asap

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Mff73M 1 Reply Last reply Reply Quote 2
                                  • Mff73M Offline
                                    Mff73 @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                    Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

                                    I can then escalate this !

                                    Thanks a lot so far to all of you taking the time to post here!

                                    Sorry, i can’t find a way to change my vote 😞

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • Zdeněk HruškaZ Offline
                                      Zdeněk Hruška Bronze Member
                                      last edited by

                                      I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

                                      1 Reply Last reply Reply Quote 0
                                      • Zdeněk HruškaZ Offline
                                        Zdeněk Hruška Bronze Member
                                        last edited by

                                        So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh 😄

                                        1 Reply Last reply Reply Quote 1
                                        • Mff73M Offline
                                          Mff73 @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos
                                          Last tests of today (SSU).
                                          SA don’t update AGPS for me --> NA after reset
                                          MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd 😉 )

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 1
                                          • D Online
                                            dulko79
                                            last edited by

                                            Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

                                            App: beta
                                            Phone: Iphone
                                            iOS

                                            1 Reply Last reply Reply Quote 0
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