Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

HawkEye6 · 27 Jul 2019, 22:54

SSU & SSWHR stuck on 21/07/21 as well and also looping in Suuntolink.
Have not reset or anything else

cosme.costa · 28 Jul 2019, 05:46

@Dimitrios-Kanellopoulos Link with the logs sent!

Pierangelo · 28 Jul 2019, 11:46

AGPS UPDATED TO 2019-07-21

Watch:Suunto Spartan Ultra
Software 2.8.24
App: version 1.10.0
Iphone Xs
IOS: 13.0 (beta version)

Rob33 · 28 Jul 2019, 17:48

@pilleus said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

SSU 2.8.24
SA latest beta
Android 9

GPS shows N/A, but sync of activities is okay. GPS fix is okay, GPS accuracy is okay.

No problems with the watch.

Me too…

borgelkranz · 29 Jul 2019, 07:45

@Dimitrios-Kanellopoulos I’ll send a link to the logs in a couple of minutes.

Dimitrios Kanellopoulos · 29 Jul 2019, 08:10

Hi all. Most probably the issue is identified. I ll update you with info and status.
No more needs for logs. Thanks a lot!

borgelkranz · 29 Jul 2019, 08:30

@Dimitrios-Kanellopoulos Hey, wait: thanks to you!

suzzlo · 30 Jul 2019, 08:06

Hi @Dimitrios-Kanellopoulos , did you already know if the bug is on SA or in the FW?

BR

Dimitrios Kanellopoulos · 30 Jul 2019, 12:26

Hi all! The AGPS should be now fine. Could you validate that for me?

Thank you!

cosme.costa · 30 Jul 2019, 12:32

@Dimitrios-Kanellopoulos said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

Hi all! The AGPS should be now fine. Could you validate that for me?

Thank you!

AGPS updated to 2010-07-30.

Thanks @Dimitrios-Kanellopoulos for the help!!

pilleus · 30 Jul 2019, 12:47

Thanks for the update!

sartoric · 30 Jul 2019, 13:10

borgelkranz · 30 Jul 2019, 13:27

@Dimitrios-Kanellopoulos Works like a charm. Thanks again!

DavorP · 30 Jul 2019, 13:28

Yes, it works now. Thank you.

dulko79 · 30 Jul 2019, 14:51

I am still stuck on 2019-07-18T00:00:00Z on S5.

MichalJ · 30 Jul 2019, 15:15

Working fine for me as well.

Mff73 · 30 Jul 2019, 15:26

Working also for me, and MCapp stops syncing around.

A Former User · 30 Jul 2019, 15:50

@Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

fejker · 30 Jul 2019, 19:08

@silentvoyager both, as it was a server-side problem, not an app problem.

I am having problems editing a cycling move I just made … maybe some server hiccups.

A Former User · 31 Jul 2019, 01:54

@fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.