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Movescount history import is open for all users Spartan/S9/S5

Scheduled Pinned Locked Moved Suunto app - Announcements & Updates
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  • M Offline
    MickT Bronze Member @Mff73
    last edited by 31 Jul 2019, 10:40

    @Mff73

    Watch is a Suunto 9!

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 31 Jul 2019, 10:49

      Hi due to a service issue we had the movescount history import has been paused

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      J 1 Reply Last reply 31 Jul 2019, 13:45 Reply Quote 0
      • S Offline
        Shrek3k
        last edited by 31 Jul 2019, 11:15

        Follwing @luispinto advice and request I started to check the transferred data (officially finished according to the received email by suunto) - beginning with the oldest available ones from 2009 (just a few somehow in MC exist … so there must have been some drain over the years, may it be as it is - no complain here), and I have major issues, too.
        The issues derive from the fact, that the import/sync has obviously been incomplete. While in MC most activities have GPS-data/tracks, km-times, etc - in SA there only is the summary, a HF-graph (I have some doubts about the zones, but it is too long ago to matter:)).

        @Dimitrios-Kanellopoulos what am I supposed to do? ‘Manually’ correct the data by checking all 1500+ activities, export gpx from MC, and import the gpx via ST to SA and delete the duplicates? Or is there another (less time-consuming) way?

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        D 1 Reply Last reply 31 Jul 2019, 11:33 Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Shrek3k
          last edited by 31 Jul 2019, 11:33

          @Shrek3k Hi can you give me an example link of a missing map activity for example?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • J Offline
            Jay Sullivan Bronze Member @Dimitrios Kanellopoulos
            last edited by 31 Jul 2019, 13:45

            @Dimitrios-Kanellopoulos I just had a flurry of workouts sync with Strava. Suunto needs to do a way better job of announcing maintenance and service outages. Is there a dashboard that consumers can see? I’ve had my S9 for only a few months and it’s been a pretty rocky experience.

            Also, I was happy to see that I can download a FIT file when Strava sync is inoperable. HOWEVER, it appears that this functionality is dependent on Suunto web services and not something local to my S9 or phone. If Suunto has (another) extended outage, my data is held hostage. That’s not cool.

            Please let me extract data offline in a way that’s usable in Strava. This wouldn’t be an issue if service reliability wasn’t an issue.

            D 1 Reply Last reply 31 Jul 2019, 13:48 Reply Quote 1
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Jay Sullivan
              last edited by 31 Jul 2019, 13:48

              @Jay-Sullivan I hear you. Part of the miscommunication was me failing at my job.

              Offline export is a must. My suggestions include even cable sync to fit file. Let’s see what comes along.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 8 Aug 2019, 15:18

                Hi this is open to S9/S5 again.

                Next week more models will come in so keep an eye open here for announcements.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                L 1 Reply Last reply 19 Aug 2019, 07:56 Reply Quote 7
                • N Offline
                  NicolasP
                  last edited by 15 Aug 2019, 20:35

                  I have a Spartan Trainer and I received the notification today.
                  All done quickly… I had not that much activities on Movescount.
                  Thank you Suunto!

                  SST

                  1 Reply Last reply Reply Quote 2
                  • L Offline
                    Luca Passoni @Dimitrios Kanellopoulos
                    last edited by 19 Aug 2019, 07:56

                    @Dimitrios-Kanellopoulos any news for Ambit3? Will we always need to connect via cable to download moves on the laptop ready database??

                    If so there will be a sort of duplication of repositories that is quite unpleasant.
                    thanks

                    Luca

                    D 1 Reply Last reply 19 Aug 2019, 08:40 Reply Quote 2
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Luca Passoni
                      last edited by 19 Aug 2019, 08:40

                      @Luca-Passoni Later this year for ambits

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      L 1 Reply Last reply 19 Aug 2019, 17:11 Reply Quote 1
                      • O Offline
                        Odwa Futshane
                        last edited by 19 Aug 2019, 09:34

                        If I am on my Movescount profile, it tells me that I have not added a watch??

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          Luca Passoni @Dimitrios Kanellopoulos
                          last edited by 19 Aug 2019, 17:11

                          Hi @Dimitrios-Kanellopoulos could.you be more precise on how much later? Cause it sounds like later but might be never
                          Do tou agree that this sotuation is at best not optimal?

                          D 1 Reply Last reply 19 Aug 2019, 17:37 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @Luca Passoni
                            last edited by 19 Aug 2019, 17:37

                            @Luca-Passoni Well now its open for all new devices.
                            Later I suppose 1-2 months max from the top of my head.

                            Why not optimal?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            J E 2 Replies Last reply 19 Aug 2019, 18:47 Reply Quote 0
                            • J Offline
                              jthomi @Dimitrios Kanellopoulos
                              last edited by 19 Aug 2019, 18:47

                              @Dimitrios-Kanellopoulos Oh, just saw this and started my import. Looking forward to it!

                              1 Reply Last reply Reply Quote 1
                              • E Offline
                                Egika Platinum Member @Dimitrios Kanellopoulos
                                last edited by 21 Aug 2019, 03:42

                                @Dimitrios-Kanellopoulos
                                Did the import yesterday.
                                Next to this resulting in 150 duplicates (mainly activities where I have added pictures in SA) there are now imports that don’t show the track on the map.
                                It does show the track in the overview but not anymore when viewing the activity after tapping on it.
                                What to do?? (iOS latest beta)
                                626B6CEB-0F9F-4662-B3EB-132A0DD3C690.png 2747A8EE-E478-42D7-AC3A-7526FD32B32D.png

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - Titanium Courtney
                                Run Lime

                                D 1 Reply Last reply 21 Aug 2019, 06:17 Reply Quote -1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Egika
                                  last edited by 21 Aug 2019, 06:17

                                  @Egika is the track missing when opening the activity ? (On the feed its a bug recent one)

                                  Had you used some sync software to move previously activitires from movescount to sa ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  E 1 Reply Last reply 21 Aug 2019, 13:29 Reply Quote 0
                                  • E Offline
                                    Egika Platinum Member @Dimitrios Kanellopoulos
                                    last edited by 21 Aug 2019, 13:29

                                    @Dimitrios-Kanellopoulos yes, track is missing after opening. I don’t understand: is this a known big and will be fixed?

                                    And no - no external sync soft. Just automatic import from MC like offered yesterday…

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - Titanium Courtney
                                    Run Lime

                                    D 1 Reply Last reply 22 Aug 2019, 09:11 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Egika
                                      last edited by 22 Aug 2019, 09:11

                                      @Egika The map missing is a firewall issue with mapbox servers. Adding a picture should resolve this. Mapbox is working on this

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 2
                                      • M Offline
                                        masood
                                        last edited by 11 Sept 2019, 16:59

                                        Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                                        sartoricS Jonathan NewbyJ Fatih KaleF 3 Replies Last reply 11 Sept 2019, 17:03 Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator @masood
                                          last edited by 11 Sept 2019, 17:03

                                          @masood said in Movescount history import is open for all users Spartan/S9/S5:

                                          Dear all I bought suunto 9 baro am totally disappointed because of its problems. Number one it does not count correct daily activity steps number two it can not find gps. It’s expensive but believe me Fitbit charge 3 and versa are best watches suunto is total waste of money plus a nonsense watch

                                          Good.
                                          Return it.
                                          Farewell.

                                          SVTS - 2.40.38
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