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No notification to transfer my data from Movescount to Suunto app

Scheduled Pinned Locked Moved Digital service transition
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  • R Offline
    Remrem
    last edited by 22 Jul 2019, 13:33

    Hello,
    I read this web page.
    I uninstalled Movescount app and install and connect the suunto app with my Ambit 3 Peak.
    But, i don’t have a notification to transfer my data from Movescount to Suunto app.
    Thank you in advance.
    Good day

    F 1 Reply Last reply 22 Jul 2019, 13:40 Reply Quote 0
    • F Offline
      fhegnor Bronze Member @Remrem
      last edited by fhegnor 22 Jul 2019, 13:40

      @Remrem Transfer at the moment is only activated for S5 and S9 as I know. you need to wait a bit more

      due to various reasons the migration (move) is done in stages based on devices

      SA 1.7.0 (6847) | SSWHRB 2.5.18 | Ambit 3 Peak

      https://forum.suunto.com/topic/1427/collapsible-activities
      https://forum.suunto.com/topic/1925/make-leaderboard-and-other-social-stuff-optional

      1 Reply Last reply Reply Quote 0
      • S Offline
        sartoric Moderator
        last edited by sartoric 22 Jul 2019, 13:49

        @Remrem
        It should be active for A3 too, but it’s staged so you need to wait your turn.
        You’ll receive a message when you’ll be in the list.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • R Offline
          Remrem
          last edited by 22 Jul 2019, 13:59

          Thank you for your quick response.
          Do you have a rough idea of the delay?
          Since I use the Suunto app I have no more notifications on my watch for calls and messages. Is this a bug?

          1 Reply Last reply Reply Quote 0
          • R Offline
            Remrem
            last edited by Remrem 22 Jul 2019, 14:34

            I have just received a message from the support following a request dating back several days.
            Service is currently only available for Suunto 9 and Suunto 9 Baro.
            They assure that the transfer service will be available soon for other models.

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