Push Notification

[Akos Hajas]

@Dimitrios-Kanello

[dombo]

I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

[Akos Hajas]

@dombo
I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

[Brad_Olwin]

@Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

[Akos Hajas]

@Brad_Olwin thank you

[Brad_Olwin]

@Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

[ianshowalter]

I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

[Brad_Olwin]

@ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

[Akos Hajas]

@Brad_Olwin yes it’s on iOS…

[Gabriel.S]

Don’t forget android user please

[Brad_Olwin]

@Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

[Gabriel.S]

@Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
The actual thread isn’t categorized as an ios one.

[A Former User]

Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

[dombo]

@Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

[Akos Hajas]

@Alistair_d
I can confirm too that notifications still doesn’t work for me…

[Akos Hajas]

@Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

[Brad_Olwin]

@Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

[Akos Hajas]

@Brad_Olwin

[Brad_Olwin]

@Akos-Hajas said in Push Notification:

@Brad_Olwin

My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

[A Former User]

@Brad_Olwin good tip. Currently using portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (). Just realised this topic has been open since Sept ( ), but I’m sure the : will squash this and we’ll see a resolution soon ()