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    Push Notification

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 11 Posters 3.9k Views
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    • Akos HajasA Offline
      Akos Hajas @dombo
      last edited by

      @dombo
      I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

      1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Akos Hajas
        last edited by

        @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        Akos HajasA 1 Reply Last reply Reply Quote 1
        • Akos HajasA Offline
          Akos Hajas @Brad_Olwin
          last edited by

          @Brad_Olwin thank you 👍

          1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @Akos Hajas
            last edited by

            @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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            • ianshowalterI Offline
              ianshowalter
              last edited by

              I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

              Watch: SSU, FW 2.8.32
              App: 4.22.3 beta
              Phone: Motorola Moto G6
              Android 9
              HRM: Polar OH1

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @ianshowalter
                last edited by

                @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                Akos HajasA 1 Reply Last reply Reply Quote 0
                • Akos HajasA Offline
                  Akos Hajas @Brad_Olwin
                  last edited by

                  @Brad_Olwin yes it’s on iOS…👍

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                  • Gabriel.SG Offline
                    Gabriel.S
                    last edited by

                    Don’t forget android user please 😉

                    Phone: Blackview 9500 android 8.1
                    Watches: S9 baro & ambit run
                    S9 on SA… a lot of features are still missing

                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @Gabriel.S
                      last edited by

                      @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      Gabriel.SG 1 Reply Last reply Reply Quote 0
                      • Gabriel.SG Offline
                        Gabriel.S @Brad_Olwin
                        last edited by

                        @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                        The actual thread isn’t categorized as an ios one.

                        Phone: Blackview 9500 android 8.1
                        Watches: S9 baro & ambit run
                        S9 on SA… a lot of features are still missing

                        1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User
                          last edited by A Former User

                          Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                          D Akos HajasA 2 Replies Last reply Reply Quote 1
                          • D Offline
                            dombo Bronze Member @Guest
                            last edited by

                            @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                            1 Reply Last reply Reply Quote 1
                            • Akos HajasA Offline
                              Akos Hajas @Guest
                              last edited by

                              @Alistair_d
                              I can confirm too that notifications still doesn’t work for me…☹

                              1 Reply Last reply Reply Quote 0
                              • Akos HajasA Offline
                                Akos Hajas @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

                                1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator
                                  last edited by

                                  @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  Akos HajasA 1 Reply Last reply Reply Quote 1
                                  • Akos HajasA Offline
                                    Akos Hajas @Brad_Olwin
                                    last edited by

                                    @Brad_Olwin 👍

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Akos Hajas
                                      last edited by

                                      @Akos-Hajas said in Push Notification:

                                      @Brad_Olwin 👍

                                      My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      ? 1 Reply Last reply Reply Quote 1
                                      • ? Offline
                                        A Former User @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                        1 Reply Last reply Reply Quote 2
                                        • D Offline
                                          dombo Bronze Member
                                          last edited by

                                          any update about this? I’m still not getting push notifications…

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @dombo
                                            last edited by

                                            @dombo Sorry, this is filed as a bug and clearly not fixed yet, for me either. I put a comment in about it. I do not know when it will be fixed.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            D 1 Reply Last reply Reply Quote 0
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