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Push Notification

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
63 Posts 11 Posters 4.0k Views 11 Watching
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  • A Offline
    Akos Hajas @dombo
    last edited by 1 Dec 2019, 18:17

    @dombo
    I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

    1 Reply Last reply Reply Quote 0
    • B Offline
      Brad_Olwin Moderator @Akos Hajas
      last edited by 1 Dec 2019, 23:55

      @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      A 1 Reply Last reply 2 Dec 2019, 07:04 Reply Quote 1
      • A Offline
        Akos Hajas @Brad_Olwin
        last edited by 2 Dec 2019, 07:04

        @Brad_Olwin thank you 👍

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @Akos Hajas
          last edited by 2 Dec 2019, 14:09

          @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • I Offline
            ianshowalter
            last edited by 4 Dec 2019, 02:39

            I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

            Watch: SSU, FW 2.8.32
            App: 4.22.3 beta
            Phone: Motorola Moto G6
            Android 9
            HRM: Polar OH1

            B 1 Reply Last reply 4 Dec 2019, 02:45 Reply Quote 0
            • B Offline
              Brad_Olwin Moderator @ianshowalter
              last edited by 4 Dec 2019, 02:45

              @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              A 1 Reply Last reply 4 Dec 2019, 07:17 Reply Quote 0
              • A Offline
                Akos Hajas @Brad_Olwin
                last edited by 4 Dec 2019, 07:17

                @Brad_Olwin yes it’s on iOS…👍

                1 Reply Last reply Reply Quote 0
                • G Offline
                  Gabriel.S
                  last edited by 4 Dec 2019, 13:08

                  Don’t forget android user please 😉

                  Phone: Blackview 9500 android 8.1
                  Watches: S9 baro & ambit run
                  S9 on SA… a lot of features are still missing

                  B 1 Reply Last reply 4 Dec 2019, 14:20 Reply Quote 0
                  • B Offline
                    Brad_Olwin Moderator @Gabriel.S
                    last edited by 4 Dec 2019, 14:20

                    @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    G 1 Reply Last reply 4 Dec 2019, 21:19 Reply Quote 0
                    • G Offline
                      Gabriel.S @Brad_Olwin
                      last edited by 4 Dec 2019, 21:19

                      @Brad_Olwin I had already start a thread on 16 feb 2019!! here => https://forum.suunto.com/topic/2009/notification-of-the-sa in the android section, it was forgotten.
                      The actual thread isn’t categorized as an ios one.

                      Phone: Blackview 9500 android 8.1
                      Watches: S9 baro & ambit run
                      S9 on SA… a lot of features are still missing

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User
                        last edited by A Former User 28 Jan 2020, 21:55

                        Any updates on a solution to this issue? Seems like a fairly critical one to me, as notifications form part of the basic functionality of the app.

                        D A 2 Replies Last reply 29 Jan 2020, 14:57 Reply Quote 1
                        • D Offline
                          dombo Bronze Member @Guest
                          last edited by 29 Jan 2020, 14:57

                          @Alistair_d +1 I can just confirm that notifications still doesn’t work for me too.

                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            Akos Hajas @Guest
                            last edited by 29 Jan 2020, 18:45

                            @Alistair_d
                            I can confirm too that notifications still doesn’t work for me…☹

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Akos Hajas @Dimitrios Kanellopoulos
                              last edited by 29 Jan 2020, 18:59

                              @Dimitrios-Kanellopoulos after the iOS update from today : I can confirm that notifications still doesn’t work …please fix it guys

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator
                                last edited by 30 Jan 2020, 18:57

                                @Dimitrios-Kanellopoulos I can confirm I am not getting push notifications either. Sport Tracker does provide notifications but not SA. Sorry. Let me know if you want me to file a bug.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                A 1 Reply Last reply 30 Jan 2020, 20:29 Reply Quote 1
                                • A Offline
                                  Akos Hajas @Brad_Olwin
                                  last edited by 30 Jan 2020, 20:29

                                  @Brad_Olwin 👍

                                  B 1 Reply Last reply 30 Jan 2020, 22:11 Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator @Akos Hajas
                                    last edited by 30 Jan 2020, 22:11

                                    @Akos-Hajas said in Push Notification:

                                    @Brad_Olwin 👍

                                    My S7 is not receiving notifications either, so it is a problem with the app. A quick workaround is to install Sport Tracker, they use the same database and you will get notifications.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    ? 1 Reply Last reply 31 Jan 2020, 22:32 Reply Quote 1
                                    • ? Offline
                                      A Former User @Brad_Olwin
                                      last edited by 31 Jan 2020, 22:32

                                      @Brad_Olwin good tip. Currently using 🐍portsTracker in conjunction with the Suunto App with notifications working perfectly in ST (👏). Just realised this topic has been open since Sept ( 😱 ), but I’m sure the :👨‍💻 👨‍💻 👨‍💻 will squash this 🐞 and we’ll see a resolution soon (🤞) 🙂

                                      1 Reply Last reply Reply Quote 2
                                      • D Offline
                                        dombo Bronze Member
                                        last edited by 28 Apr 2020, 11:54

                                        any update about this? I’m still not getting push notifications…

                                        B 1 Reply Last reply 28 Apr 2020, 12:57 Reply Quote 0
                                        • B Offline
                                          Brad_Olwin Moderator @dombo
                                          last edited by 28 Apr 2020, 12:57

                                          @dombo Sorry, this is filed as a bug and clearly not fixed yet, for me either. I put a comment in about it. I do not know when it will be fixed.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          D 1 Reply Last reply 28 Apr 2020, 19:42 Reply Quote 0
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