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Suunto app stops synchronize before its done

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • W Offline
    Wesley Falconer
    last edited by 14 Oct 2019, 07:34

    I have spent hours trying to get my watch, ambit 3 peak, to sync with the suunto app on iPhone 11. It starts sync and when it get to around 70% it stops. Tried manually for hours and eventually plugged the watch into pc. I did reinstall, repaired the watch etc. still no joy
    014E3167-D10E-4B2D-B572-288B4233296B.png 07A899A4-AF38-46F7-8B4C-67E54E0DA861.png

    F 1 Reply Last reply 14 Oct 2019, 07:38 Reply Quote 0
    • F Offline
      freeheeler @Wesley Falconer
      last edited by 14 Oct 2019, 07:38

      @Wesley-Falconer
      do you have movescount still running in the background on the phone?
      this is what can cause trouble in my experience.

      living sideways

      W 1 Reply Last reply 14 Oct 2019, 11:15 Reply Quote 0
      • W Offline
        Wesley Falconer @freeheeler
        last edited by 14 Oct 2019, 11:15

        @TELE-HO I did remove movescount but it’s still not working

        F 1 Reply Last reply 14 Oct 2019, 11:19 Reply Quote 0
        • F Offline
          freeheeler @Wesley Falconer
          last edited by 14 Oct 2019, 11:19

          @Wesley-Falconer
          what about clearing cache etc?

          living sideways

          1 Reply Last reply Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 14 Oct 2019, 11:19

            REboot also watch + phone

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
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            F W 2 Replies Last reply 14 Oct 2019, 11:24 Reply Quote 0
            • F Offline
              freeheeler @Dimitrios Kanellopoulos
              last edited by 14 Oct 2019, 11:24

              @Dimitrios-Kanellopoulos
              my wife sometimes had issues syncing to MC app wit a3r but was always solved after sync thru moveslink 2 πŸ‘

              living sideways

              1 Reply Last reply Reply Quote 1
              • W Offline
                Wesley Falconer @Dimitrios Kanellopoulos
                last edited by 15 Oct 2019, 06:12

                @Dimitrios-Kanellopoulos
                I have completed the watch reboot and phone reboot and it finally worked!

                1 Reply Last reply Reply Quote 2
                • W Offline
                  Wesley Falconer
                  last edited by 15 Oct 2019, 17:11

                  And then the very next day it stops working again

                  1 Reply Last reply Reply Quote 0
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