Spartan update complains

Michał Rudzki

@jsuarez I think it’s not about if it has been promised or not. If you see that old line has that structured workouts and when the new line is released you would suspect that will have that same as old one some new features. Also, I need to maintain that Suunto Spartan was a premium watch, many people that bought that watch at that time were suppressed that feature is missing. If you are paying for the premium watch you are expecting more/less the same functionalities as a competitor at the same time. Many users of Spartan’s voting on that feature from the beginning because they believe in ‘we are listing our community’… Frustrating is very big in Spartans users, many probably will go into Polar/Garmin solution, and they will start losing clients, that’s my opinion.

jsuarez

That’s also my view, @Michał-Rudzki, and those were my logical expectations when I bough the watch.

I upvoted both structured training and web frontend threads and since Suunto has not acted for over 2 years towards fulfilling any of those two items I just realised that I had no option other than moving on and change brand. Two years is more than reasonable time to at least give a proper roadmap and featureset to your customers. To me this shows Suunto’s management is inconsistent and I do not see a bright future for the company.

Fenr1r

@jsuarez (& @Michał-Rudzki) Switching brands makes complete sense when a brand appears to be no longer catering to your Special Interest. In sufficient volume, such actions probably make more impact on a company than forum posts alone. The problem for those wishing the return of their SI is getting the company to link lower sales with a specific deprecated feature.

However, as a Spartan-feature-expansion-hoper myself, relying on those “logical expectations” might lead you into more grief down the road. The “logic” and expectations derived therefrom are based on A) unrealistic (i.e., demonstrably incorrect) assumptions and B) solipsism.

A) New models (no matter how premium) and software revisions do not necessarily keep all the features of the old. Stuff gets deprecated: I am sure you can think of many non-Suunto examples easily. Equally, brands often maintain distinction (especially if they hover at different price points) by focussing on different feature sets. Somewhere Suunto probably has a list of software features and the time/labor cost/benefit of the programming involved: their logic (no matter that we cannot see it) is paramount in product development, not our expectations.

B) That deprecated stuff might be your (or my) favorite stuff.

BobMiles

Garmin just released the next big update for the FR945, where they bring community requested features and bugfixes. Just after a month since the last release. Coming from suunto, that feels almost impossible.
It’s hard to see that there still is nothing new for the Spartans…

isazi

@BobMiles comparing the 945 to the Spartans is not fair, 945 is the current Forerunner flagship, Spartans are not Suunto flagship anymore. Better example would be the 935 that also just got an update itself, all bugfixes, but still it got something.

Paulo Silva · SSU 2.6.54 Ambit 3 Sport

I have a friend that has a Fenix 3 and got updates recently.
Pu me in te list, is I had to change watch soon, it will be a Garmin…

sartoric

@Paulo-Silva said in Spartan update complains:

I have a friend that has a Fenix 3 and got updates recently.
Pu me in te list, is I had to change watch soon, it will be a Garmin…

Out of curiosity … which kind of upgrades ?
Bug fixing ? New features ?

isazi

@sartoric bug fixes.

https://www8.garmin.com/support/download_details.jsp?id=7623

sartoric

@isazi

Fixed an intermittent issue where the device might crash around midnight.

Saketo Nemo

@isazi
there may be updates until 2025

ianshowalter

@sartoric That’s quality right there.

ianshowalter

@isazi And continuing with that comparison to the 935, the Spartans (at least the ones with built-in HR) DID get a bug fix update just a month and a half ago.

Matthew Curtiss

@ianshowalter said in Spartan update complains:

@isazi And continuing with that comparison to the 935, the Spartans (at least the ones with built-in HR) DID get a bug fix update just a month and a half ago.

The last full update (2.8.24) for the SUUNTO SPARTAN TRAINER WRIST HR was in June 2019. (I have no idea what the 2.8.28 fixes, nor does Suunto give a date or release notes on that one) .

isazi

@Matthew-Curtiss should have been in early October.

Mff73

@Matthew-Curtiss said in Spartan update complains:

@ianshowalter said in Spartan update complains:

@isazi And continuing with that comparison to the 935, the Spartans (at least the ones with built-in HR) DID get a bug fix update just a month and a half ago.

The last full update (2.8.24) for the SUUNTO SPARTAN TRAINER WRIST HR was in June 2019. (I have no idea what the 2.8.28 fixes, nor does Suunto give a date or release notes on that one) .

Mff73

and afair, WHR improvments.

Matthew Curtiss

@Mff73 said in Spartan update complains:

and afair, WHR improvments.

IMO, I saw no WHR improvements, but YMMV.

I probably should have said no “detailed”: release notes, like with previous releases.

Matthew Curtiss

And I will say, I still share this guy’s issues: https://forum.slowtwitch.com/forum/Slowtwitch_Forums_C1/Triathlon_Forum_F1/Suunto_Spartan_Sport_WHR_-_firmware_fubar_P7061966/

roma12_7

Do you think Spartan watches will have an update before Christmas 2019? I heard Santa Claus live in the north of Finland!!

isazi

@Matthew-Curtiss the update was also for the S line, and I didn’t notice anything wrong with it.