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It’s been a long time I was waiting for a real update which could correct one bug: wrong altimeter based on maps and gps.
I told since summer about the bug and the answers were only in bla-bla-bla tones.
And then, they issued a new bug with 24/7 HR monitoring which was in battery life killing.
You can notice that green lights are always on during measurements. It is reducing battery life dramatically: instead of 7 days it works only 4.
And what they answered? It is not bug, but feature. Feature to kill the battery so that people would buy brand new Suunto 7 easily.
No way! -
You don’t need to reply to multiple topics, even more if you don’t have specific questions.
Can you clarify to which issues you are referring to ? You’ve never posted here before
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@Алексей-Омельченко also, are you talking about S9 or Spartan? Because you posted the exact same reply on both sections of the forum, and that does not sound right.
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@sartoric just because I had a long email convesation with your support team.
Your time is up, now I want everyone to know first you are liars doing nothing to fix bugs and last and the least you destroy previous models intentionally to force people buy newer models.
Such as “buy Suunto 7 because Suunto 9 is outdated and full of bugs”Try to argue… good luck
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@Алексей-Омельченко
but that’s not a nice answer to a friendly, helpful guy like @sartoric … -
@isazi my issue is about Suunto 9, my uncle has Spartan HR and I see the attempts to move bugs from 9 to Spartan. Hoping more cries would prevent Suunto team from doing it.
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I’m not even Suunto employee
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@TELE-HO I do not know him, and I do not want to discuss with him how to be polite… and even try to offend him somehow.
My post is about letting more people know Suunto is making shit on intent.
And I’m not the one to like such kind of replies as “who are you to write here like that, where you’ve been before”. -
@Алексей-Омельченко
what I see is that you did not raise a specific question that we could help you with but instead you placed one comment in 2 different threads. Multiple commenting doesn’t help so much, it (I’m honest) just annoys helpful forum users to read as it appears that someone “just” wants to drop things here and there.
I’m sure you’ll find help here if we know more about your issue.I can not judge if Suunto is doing things right or wrong. They’re doing business and they need to make money and they know that they must rely on customers to make sustainable business. Suunto can not publish their business plans of course, but what I appreciate in Suunto is that they have a very good customer service and that they listen and consider improvement suggestions.
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@TELE-HO I’m sorry, I see the topic “firmware” and did not want to start another one. I apologize for disturbing your cozy society.
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@Алексей-Омельченко
no worries, I understand your question is about firmware, but the only thing I understand is that you’re unhappy… if you would mention your suggestions it would also help Suunto better and maybe we can discuss your requests here. -
@TELE-HO as for Suunto tech team, again, I would clarify that my goal was to let them see the issue. In case private conversation cannot help at all, a public one probably could.
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@Алексей-Омельченко
I think it’s good that they concentrate on development and suggestions and technical issues can be discussed here. Many many users, including myself, found a good bunch of solutions and support from other more experienced users
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@Алексей-Омельченко I think you are angry with Suunto for some reason and you are not aware how your words are being interpreted by other people, I’m among them.
In this forum people try to help each others and if you go through it you will see that a lot of bugs have been found in this forum and later solved by Suunto. A lot of doubts, from users that thought they had a bug, have been clarified as well.
So, if you care to explain which really are your bugs/problems maybe we can help, or realize that is happening to more users and help to have a solution, because I still really do not know which are your issues with the S9 and why you say Suunto want us to buy a S7…
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@TELE-HO I believe it is known error about green lights consuming more battery. I’m sure a huge amount of people were asking about that bug since it was issued in 2.9.42, so another brick to the wall would not be enough.
I’m a testing engineer and I know how feedback works.
I also know what is Planned obsolescence. For Apple inc., for example, it is declared almost openly, and probably Suunto did the same to develop new watches from Amer Sports. -
@Алексей-Омельченко
if you use 24/7 HR, yes the power consumption is higher.
But you can switch this off and then it does not effect batterylife anymore.
The same is applicable for activities, you are not forced to use OHR function. -
Please allow watch pages toggling/viewing while in auto pause mode
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@cosmecosta please, see the answer before. I came here not to make people angry or happy, just to make the officials answer
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@Алексей-Омельченко
I’m sure the complete answer was not “bla-bla-bla”…
We have seen complete quoted Suunto answers by other users, too. You can do that, too, if you like. -
@TELE-HO I see you don’t want to understand the essence of that bug. Whether you are not a Suunto 9 user or simply are here to troll me, let’s finish the discussion. Good luck!