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When Ambit 3 Peak will transition to Suunto APP?

Scheduled Pinned Locked Moved Digital service transition
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  • L Offline
    LudovicTheRunner
    last edited by 2 Dec 2019, 15:13

    yes, me too, but I’m not confident at all regarding our watch as Suunto doesn’t communicate at all on it.

    F 1 Reply Last reply 2 Dec 2019, 15:34 Reply Quote 0
    • F Offline
      freeheeler @LudovicTheRunner
      last edited by 2 Dec 2019, 15:34

      @LudovicTheRunner
      did you guys found this?
      https://www.suunto.com/en-gb/Content-pages/digital-service-transition/

      living sideways

      L 1 Reply Last reply 2 Dec 2019, 15:39 Reply Quote 0
      • L Offline
        LudovicTheRunner @freeheeler
        last edited by 2 Dec 2019, 15:39

        @TELE-HO said in When Ambit 3 Peak will transition to Suunto APP?:

        @LudovicTheRunner
        did you guys found this?
        https://www.suunto.com/en-gb/Content-pages/digital-service-transition/

        Sure I did. The ambit 3 peak isn’t mentionned. 30rd of April I did receive an email announcing a “transition” to a new app…and that I had to wait for a new message form Suunto as soon as they will be ready to migrate my Ambit 3 peak. Still waiting…

        F 1 Reply Last reply 2 Dec 2019, 15:42 Reply Quote 0
        • F Offline
          freeheeler @LudovicTheRunner
          last edited by 2 Dec 2019, 15:42

          @LudovicTheRunner
          I think they don’t know themselves yet either about the integration as Ambit as a bluetooth watch should be ready to be setup in SA but then there are still no Ambit apps…
          Since A2 and A1 have no bluetooth they need to keep a minimum of MC anyway to support them from the settings and apps side…

          I hope for all A3 users that SA integration will cover it all one day ✊

          living sideways

          1 Reply Last reply Reply Quote 2
          • A Offline
            Antonio Dávila González
            last edited by 2 Dec 2019, 16:24

            Hello, I’m a user of Ambit 3 Peak.

            A few months ago I tried to transfer my movescount data to Suunto App, it didn’t work. But a few weeks ago I realized that all my moves had been transferred to Suunto App without having done anything new.

            I 1 Reply Last reply 3 Dec 2019, 01:04 Reply Quote 0
            • L Offline
              LudovicTheRunner
              last edited by 2 Dec 2019, 17:02

              Weird isn’t it ? How can we trust Suunto ? I can’t afford (read "don’t want) to loose at least one move

              1 Reply Last reply Reply Quote 0
              • I Online
                isazi Moderator @Antonio Dávila González
                last edited by 3 Dec 2019, 01:04

                @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                L 1 Reply Last reply 3 Dec 2019, 07:59 Reply Quote 1
                • L Offline
                  LudovicTheRunner @isazi
                  last edited by 3 Dec 2019, 07:59

                  @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

                  @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

                  I don’t really understand why it’s so long? It seems we don’t have any progress bar to monitor where the process is.

                  F I M 3 Replies Last reply 3 Dec 2019, 08:01 Reply Quote 0
                  • F Offline
                    freeheeler @LudovicTheRunner
                    last edited by 3 Dec 2019, 08:01

                    @LudovicTheRunner
                    it is development work and while I don’t know details for IT development I know by own experience that in general in a development you suddenly face issues you have never ever thought about… if they promise a timeline they create unnecessary pressure and hence maybe a faulty product.

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • I Online
                      isazi Moderator @LudovicTheRunner
                      last edited by 3 Dec 2019, 09:54

                      @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      L 1 Reply Last reply 3 Dec 2019, 09:58 Reply Quote 0
                      • L Offline
                        LudovicTheRunner @isazi
                        last edited by 3 Dec 2019, 09:58

                        @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

                        @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

                        ok, but if I’m not mistaken the data are not on the watch itself but on the cloud…so as we don’t talk about billions of data, I’m surprised it takes so long. If they try to synchronize from the watch, this is a big mistake…

                        I 1 Reply Last reply 3 Dec 2019, 09:59 Reply Quote 0
                        • I Online
                          isazi Moderator @LudovicTheRunner
                          last edited by 3 Dec 2019, 09:59

                          @LudovicTheRunner the watch is definitely not involved in this process.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            margusl @LudovicTheRunner
                            last edited by margusl 12 Mar 2019, 10:37 3 Dec 2019, 10:36

                            @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

                            I don’t really understand why it’s so long?

                            it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

                            L 1 Reply Last reply 3 Dec 2019, 14:29 Reply Quote 0
                            • M Offline
                              mbga9pgf Bronze Member
                              last edited by 3 Dec 2019, 13:33

                              Still don’t understand why Suunto refuse to release “legacy” product protocols to allow freeware third party development… or even develop their own.

                              Would be happy to store data on a desktop, then the cost of storage and processing is no longer a Suunto issue.

                              1 Reply Last reply Reply Quote 2
                              • L Offline
                                LudovicTheRunner @margusl
                                last edited by 3 Dec 2019, 14:29

                                @margusl said in When Ambit 3 Peak will transition to Suunto APP?:

                                @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

                                I don’t really understand why it’s so long?

                                it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

                                I’m working in IT science industry and have experienced how difficult it is to move large buch of data.
                                BUT, definitely, storing moves doesn’t represent a large buch of data (we don’t talk about retailer tickets line here…).
                                I’ve asked to download all my data (I own this watch for one year only)…and it represents 14MB…
                                So my guess is the information system was not initialy designed to be migrated…and they have serious issues with this.

                                1 Reply Last reply Reply Quote 3
                                • PrenjP Online
                                  Prenj
                                  last edited by Prenj 12 Nov 2019, 16:56 11 Dec 2019, 16:54

                                  Well now we have a confirmation (kind of, still unofficial of course) that ambit3 will not get proper support in suunto app for customization of sport modes, watch settings, suunto apps, structured interwals etc. Basicly suunto app for a3 users will be just used for syncing moves.

                                  At least that’s how I read this. I might be wrong, but I’m pretty sure that’s it. This would mean that a3 watches would really be, despite available bluetooth connection, crippled by removing movescount app while we would only get suunto app with only most basic support.Screenshot_20191211-174137_Samsung Internet.jpg

                                  Suunto Race

                                  Dimitrios KanellopoulosD 1 Reply Last reply 11 Dec 2019, 17:08 Reply Quote 2
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Prenj
                                    last edited by 11 Dec 2019, 17:08

                                    @Prenj That is what I understand as well.

                                    I can confirm this from “as close” as I am with Suunto

                                    However, I wonder then why the sync via SA is available and if the “settings” etc could be synced via the app, while made on the new “web/mc” or what it will be called.

                                    right?

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    PrenjP 1 Reply Last reply 11 Dec 2019, 17:23 Reply Quote 3
                                    • PrenjP Online
                                      Prenj @Dimitrios Kanellopoulos
                                      last edited by Prenj 12 Nov 2019, 17:24 11 Dec 2019, 17:23

                                      @Dimitrios-Kanellopoulos
                                      Yes, so confusing. Will routes be then synced by bluetooth after they are added in movescount web (or whatever they name it eventually)? If that is going to be the case then why not just enable doing it in suunto app too?

                                      Anyway it seems ambit3 would lose more of it’s functionality than ambit and ambit2. There really is no technical limitation that would prevent suunto from adding customization of sport modes and settings in suunto app.

                                      Suunto Race

                                      Dimitrios KanellopoulosD 1 Reply Last reply 11 Dec 2019, 17:25 Reply Quote 2
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Prenj
                                        last edited by 11 Dec 2019, 17:25

                                        @Prenj they will come with a roadplan I do know that (for ambits etc).

                                        I think then, and I agree actually with you, we will have less confusion.

                                        Today I gave it a second though after our chat and yes it’s confusing.

                                        Its a bit silly to be half/offline/online and since routes are there in the app this one I dont get.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 3
                                        • Fenr1rF Offline
                                          Fenr1r
                                          last edited by 11 Dec 2019, 17:50

                                          Interestingly, the A3P is still for sale on Suunto’s (Belgian-in-English) site and still cites sport mode customisation as one of its features. The web page also still cites “Suunto Movescount.com” (without disclaimer as to imminent withdrawal of service) as the enabling factor for “Track logging, viewing and sharing” “Route planning” “Training analysis” “Training logbook with story and image support” and “Post-analysis of multisport exercise by sport” [emphasis mine].

                                          I wonder what EU customer protection legislation on guarantees says about internet-backend-reliant device features. At the moment it doesn’t look like today’s A3P buyer is going to get 2 years of all these advertised capabilities. Might be a good idea to stick an asterisk link to the Digital Transition notice on those specs, at minimum.

                                          F Dimitrios KanellopoulosD 2 Replies Last reply 11 Dec 2019, 18:04 Reply Quote 1
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