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When Ambit 3 Peak will transition to Suunto APP?

Scheduled Pinned Locked Moved Digital service transition
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  • L Offline
    LudovicTheRunner @isazi
    last edited by 3 Dec 2019, 07:59

    @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

    @Antonio-Dávila-González the move of your activities from MC to SA takes some days to complete, so you probably assume it didn’t work while it just wasn’t done yet.

    I don’t really understand why it’s so long? It seems we don’t have any progress bar to monitor where the process is.

    F I M 3 Replies Last reply 3 Dec 2019, 08:01 Reply Quote 0
    • F Offline
      freeheeler @LudovicTheRunner
      last edited by 3 Dec 2019, 08:01

      @LudovicTheRunner
      it is development work and while I don’t know details for IT development I know by own experience that in general in a development you suddenly face issues you have never ever thought about… if they promise a timeline they create unnecessary pressure and hence maybe a faulty product.

      living sideways

      1 Reply Last reply Reply Quote 0
      • I Online
        isazi Moderator @LudovicTheRunner
        last edited by 3 Dec 2019, 09:54

        @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        L 1 Reply Last reply 3 Dec 2019, 09:58 Reply Quote 0
        • L Offline
          LudovicTheRunner @isazi
          last edited by 3 Dec 2019, 09:58

          @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

          @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

          ok, but if I’m not mistaken the data are not on the watch itself but on the cloud…so as we don’t talk about billions of data, I’m surprised it takes so long. If they try to synchronize from the watch, this is a big mistake…

          I 1 Reply Last reply 3 Dec 2019, 09:59 Reply Quote 0
          • I Online
            isazi Moderator @LudovicTheRunner
            last edited by 3 Dec 2019, 09:59

            @LudovicTheRunner the watch is definitely not involved in this process.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 0
            • M Offline
              margusl @LudovicTheRunner
              last edited by margusl 12 Mar 2019, 10:37 3 Dec 2019, 10:36

              @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

              I don’t really understand why it’s so long?

              it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

              L 1 Reply Last reply 3 Dec 2019, 14:29 Reply Quote 0
              • M Offline
                mbga9pgf Bronze Member
                last edited by 3 Dec 2019, 13:33

                Still don’t understand why Suunto refuse to release “legacy” product protocols to allow freeware third party development… or even develop their own.

                Would be happy to store data on a desktop, then the cost of storage and processing is no longer a Suunto issue.

                1 Reply Last reply Reply Quote 2
                • L Offline
                  LudovicTheRunner @margusl
                  last edited by 3 Dec 2019, 14:29

                  @margusl said in When Ambit 3 Peak will transition to Suunto APP?:

                  @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

                  I don’t really understand why it’s so long?

                  it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

                  I’m working in IT science industry and have experienced how difficult it is to move large buch of data.
                  BUT, definitely, storing moves doesn’t represent a large buch of data (we don’t talk about retailer tickets line here…).
                  I’ve asked to download all my data (I own this watch for one year only)…and it represents 14MB…
                  So my guess is the information system was not initialy designed to be migrated…and they have serious issues with this.

                  1 Reply Last reply Reply Quote 3
                  • P Offline
                    Prenj
                    last edited by Prenj 12 Nov 2019, 16:56 11 Dec 2019, 16:54

                    Well now we have a confirmation (kind of, still unofficial of course) that ambit3 will not get proper support in suunto app for customization of sport modes, watch settings, suunto apps, structured interwals etc. Basicly suunto app for a3 users will be just used for syncing moves.

                    At least that’s how I read this. I might be wrong, but I’m pretty sure that’s it. This would mean that a3 watches would really be, despite available bluetooth connection, crippled by removing movescount app while we would only get suunto app with only most basic support.Screenshot_20191211-174137_Samsung Internet.jpg

                    Suunto Race

                    D 1 Reply Last reply 11 Dec 2019, 17:08 Reply Quote 2
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Prenj
                      last edited by 11 Dec 2019, 17:08

                      @Prenj That is what I understand as well.

                      I can confirm this from “as close” as I am with Suunto

                      However, I wonder then why the sync via SA is available and if the “settings” etc could be synced via the app, while made on the new “web/mc” or what it will be called.

                      right?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      P 1 Reply Last reply 11 Dec 2019, 17:23 Reply Quote 3
                      • P Offline
                        Prenj @Dimitrios Kanellopoulos
                        last edited by Prenj 12 Nov 2019, 17:24 11 Dec 2019, 17:23

                        @Dimitrios-Kanellopoulos
                        Yes, so confusing. Will routes be then synced by bluetooth after they are added in movescount web (or whatever they name it eventually)? If that is going to be the case then why not just enable doing it in suunto app too?

                        Anyway it seems ambit3 would lose more of it’s functionality than ambit and ambit2. There really is no technical limitation that would prevent suunto from adding customization of sport modes and settings in suunto app.

                        Suunto Race

                        D 1 Reply Last reply 11 Dec 2019, 17:25 Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Prenj
                          last edited by 11 Dec 2019, 17:25

                          @Prenj they will come with a roadplan I do know that (for ambits etc).

                          I think then, and I agree actually with you, we will have less confusion.

                          Today I gave it a second though after our chat and yes it’s confusing.

                          Its a bit silly to be half/offline/online and since routes are there in the app this one I dont get.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 3
                          • F Offline
                            Fenr1r
                            last edited by 11 Dec 2019, 17:50

                            Interestingly, the A3P is still for sale on Suunto’s (Belgian-in-English) site and still cites sport mode customisation as one of its features. The web page also still cites “Suunto Movescount.com” (without disclaimer as to imminent withdrawal of service) as the enabling factor for “Track logging, viewing and sharing” “Route planning” “Training analysis” “Training logbook with story and image support” and “Post-analysis of multisport exercise by sport” [emphasis mine].

                            I wonder what EU customer protection legislation on guarantees says about internet-backend-reliant device features. At the moment it doesn’t look like today’s A3P buyer is going to get 2 years of all these advertised capabilities. Might be a good idea to stick an asterisk link to the Digital Transition notice on those specs, at minimum.

                            freeheelerF D 2 Replies Last reply 11 Dec 2019, 18:04 Reply Quote 1
                            • freeheelerF Offline
                              freeheeler @Fenr1r
                              last edited by 11 Dec 2019, 18:04

                              @Fenr1r
                              you mean that Suunto risks like Audi an “ambit3 affair” instead of a diesel affair?

                              living sideways

                              F 1 Reply Last reply 11 Dec 2019, 22:59 Reply Quote 1
                              • F Offline
                                Fenr1r @freeheeler
                                last edited by 11 Dec 2019, 22:59

                                @TELE-HO I fully expect it to bring down the Finnish government and lead to 40 years of darkness and misery. Or go unnoticed. One of the two.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Fenr1r
                                  last edited by 11 Dec 2019, 23:19

                                  @Fenr1r I think it’s quite ok to say that the emails didn’t state different’y, although the complexity increases (according to mc renamed etc) for the end user, and buying such a watch at this very time falls into a very thin line right?

                                  I am reading as well.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  F 1 Reply Last reply 11 Dec 2019, 23:59 Reply Quote 2
                                  • F Offline
                                    Fenr1r @Dimitrios Kanellopoulos
                                    last edited by 11 Dec 2019, 23:59

                                    @Dimitrios-Kanellopoulos Caveat emptor is wise advice but the lack of disclosure on that web page is … iffy. Hence my genuine doubt rather than strident accusation. I can hear a lawyer in one ear and pissed-off punters in the other. Like you, I can’t see a judge* caring much about what the service is called, so long as the gizmo works as advertised at time of sale. I can see one looking harshly at an easily-demonstrated, planned-but-not-mentioned-at-purchase early withdrawal of selling-point capablity:

                                    “Your honor [or whatever], it’s like I specifically bought a convertible and they disabled the sunroof after a few weeks, according to a plan they had but didn’t mention when I bought it. Sure, the engine’s excellent, the tyres have cool rims and the blu-ray player is multi-region. But I chose this one for the ragtop. OK, so it’s stuck closed and still keeps the rain off. But still …”

                                    But hey, perhaps all those listed features will remain for the A3P purchaser and Suunto are simply being coy about the exact labelling and mechanics of the new provision. For those of us outside the decision-making and implementation process it’s, well, moot.

                                    • No idea if this stuff reaches actual judges anywhere.
                                    1 Reply Last reply Reply Quote 5
                                    • J Offline
                                      jsuarez Bronze Member
                                      last edited by jsuarez 12 Dec 2019, 07:43 12 Dec 2019, 07:43

                                      Yes, that is plain wrong. They are really looking for a lawsuit with this one.

                                      freeheelerF 1 Reply Last reply 12 Dec 2019, 07:55 Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @jsuarez
                                        last edited by 12 Dec 2019, 07:55

                                        @jsuarez
                                        Suunto has to deal with the fact that ambit family is rather old but A3 has BT and they support BT watches in SA but A3 is still not a Spartan or S-line and hence has a different setup and still belongs to the ambit family and MC…
                                        it’s tricky!

                                        living sideways

                                        J 1 Reply Last reply 12 Dec 2019, 10:00 Reply Quote 2
                                        • J Offline
                                          jsuarez Bronze Member @freeheeler
                                          last edited by 12 Dec 2019, 10:00

                                          @TELE-HO That’s clear, but I am not referring to that. I am referring to those poor customers, specially the non-tech-savy, who are buying these watches just to discover the complete nightmare of platforms and digital transition…

                                          Take a look below (taken, right now, from https://www.suunto.com/en-gb/Products/sports-watches/Suunto-Ambit3-Vertical/suunto-ambit3-vertical-black-le/)

                                          Suunto ad.png

                                          And they still advertise the possibility to use Apps (http://www.movescount.com/apps?_ga=2.237836864.1934228121.1576067761-421964838.1576067761 , reditected from the "Suunto Movescount App link within the “Advance Training and Recovery Functions”).

                                          ^^ That is what is plain wrong.

                                          D 1 Reply Last reply 12 Dec 2019, 10:32 Reply Quote 2
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