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    When Ambit 3 Peak will transition to Suunto APP?

    Scheduled Pinned Locked Moved Digital service transition
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    • L Offline
      LudovicTheRunner @isazi
      last edited by

      @isazi said in When Ambit 3 Peak will transition to Suunto APP?:

      @LudovicTheRunner it’s probably a batch process, not an interactive one, so it takes time. You have two different databases (each of them surely made up by many processes and computing nodes), and different structures for tables, and to avoid messing up the data and maintain consistency they may have to do quite some processing.

      ok, but if I’m not mistaken the data are not on the watch itself but on the cloud…so as we don’t talk about billions of data, I’m surprised it takes so long. If they try to synchronize from the watch, this is a big mistake…

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @LudovicTheRunner
        last edited by

        @LudovicTheRunner the watch is definitely not involved in this process.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • M Offline
          margusl @LudovicTheRunner
          last edited by margusl

          @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

          I don’t really understand why it’s so long?

          it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

          L 1 Reply Last reply Reply Quote 0
          • M Offline
            mbga9pgf Bronze Member
            last edited by

            Still don’t understand why Suunto refuse to release “legacy” product protocols to allow freeware third party development… or even develop their own.

            Would be happy to store data on a desktop, then the cost of storage and processing is no longer a Suunto issue.

            1 Reply Last reply Reply Quote 2
            • L Offline
              LudovicTheRunner @margusl
              last edited by

              @margusl said in When Ambit 3 Peak will transition to Suunto APP?:

              @LudovicTheRunner said in When Ambit 3 Peak will transition to Suunto APP?:

              I don’t really understand why it’s so long?

              it costs extra. For real - while data storage is cheap, processing and accessing it in large chunks in minutes vs days makes a huge difference. Especially if the master plan is to move all users to a new platform in a certain timeframe and some of those users have had around 10 years to build that dataset. Suunto does not serve MC from a rack in their office, they use Amazon’s cloud service instead.

              I’m working in IT science industry and have experienced how difficult it is to move large buch of data.
              BUT, definitely, storing moves doesn’t represent a large buch of data (we don’t talk about retailer tickets line here…).
              I’ve asked to download all my data (I own this watch for one year only)…and it represents 14MB…
              So my guess is the information system was not initialy designed to be migrated…and they have serious issues with this.

              1 Reply Last reply Reply Quote 3
              • PrenjP Offline
                Prenj
                last edited by Prenj

                Well now we have a confirmation (kind of, still unofficial of course) that ambit3 will not get proper support in suunto app for customization of sport modes, watch settings, suunto apps, structured interwals etc. Basicly suunto app for a3 users will be just used for syncing moves.

                At least that’s how I read this. I might be wrong, but I’m pretty sure that’s it. This would mean that a3 watches would really be, despite available bluetooth connection, crippled by removing movescount app while we would only get suunto app with only most basic support.Screenshot_20191211-174137_Samsung Internet.jpg

                Suunto Race

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Prenj
                  last edited by

                  @Prenj That is what I understand as well.

                  I can confirm this from “as close” as I am with Suunto

                  However, I wonder then why the sync via SA is available and if the “settings” etc could be synced via the app, while made on the new “web/mc” or what it will be called.

                  right?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  PrenjP 1 Reply Last reply Reply Quote 3
                  • PrenjP Offline
                    Prenj @Dimitrios Kanellopoulos
                    last edited by Prenj

                    @Dimitrios-Kanellopoulos
                    Yes, so confusing. Will routes be then synced by bluetooth after they are added in movescount web (or whatever they name it eventually)? If that is going to be the case then why not just enable doing it in suunto app too?

                    Anyway it seems ambit3 would lose more of it’s functionality than ambit and ambit2. There really is no technical limitation that would prevent suunto from adding customization of sport modes and settings in suunto app.

                    Suunto Race

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Prenj
                      last edited by

                      @Prenj they will come with a roadplan I do know that (for ambits etc).

                      I think then, and I agree actually with you, we will have less confusion.

                      Today I gave it a second though after our chat and yes it’s confusing.

                      Its a bit silly to be half/offline/online and since routes are there in the app this one I dont get.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 3
                      • Fenr1rF Offline
                        Fenr1r
                        last edited by

                        Interestingly, the A3P is still for sale on Suunto’s (Belgian-in-English) site and still cites sport mode customisation as one of its features. The web page also still cites “Suunto Movescount.com” (without disclaimer as to imminent withdrawal of service) as the enabling factor for “Track logging, viewing and sharing” “Route planning” “Training analysis” “Training logbook with story and image support” and “Post-analysis of multisport exercise by sport” [emphasis mine].

                        I wonder what EU customer protection legislation on guarantees says about internet-backend-reliant device features. At the moment it doesn’t look like today’s A3P buyer is going to get 2 years of all these advertised capabilities. Might be a good idea to stick an asterisk link to the Digital Transition notice on those specs, at minimum.

                        freeheelerF Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
                        • freeheelerF Offline
                          freeheeler @Fenr1r
                          last edited by

                          @Fenr1r
                          you mean that Suunto risks like Audi an “ambit3 affair” instead of a diesel affair?

                          living sideways

                          Fenr1rF 1 Reply Last reply Reply Quote 1
                          • Fenr1rF Offline
                            Fenr1r @freeheeler
                            last edited by

                            @TELE-HO I fully expect it to bring down the Finnish government and lead to 40 years of darkness and misery. Or go unnoticed. One of the two.

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Fenr1r
                              last edited by

                              @Fenr1r I think it’s quite ok to say that the emails didn’t state different’y, although the complexity increases (according to mc renamed etc) for the end user, and buying such a watch at this very time falls into a very thin line right?

                              I am reading as well.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Fenr1rF 1 Reply Last reply Reply Quote 2
                              • Fenr1rF Offline
                                Fenr1r @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos Caveat emptor is wise advice but the lack of disclosure on that web page is … iffy. Hence my genuine doubt rather than strident accusation. I can hear a lawyer in one ear and pissed-off punters in the other. Like you, I can’t see a judge* caring much about what the service is called, so long as the gizmo works as advertised at time of sale. I can see one looking harshly at an easily-demonstrated, planned-but-not-mentioned-at-purchase early withdrawal of selling-point capablity:

                                “Your honor [or whatever], it’s like I specifically bought a convertible and they disabled the sunroof after a few weeks, according to a plan they had but didn’t mention when I bought it. Sure, the engine’s excellent, the tyres have cool rims and the blu-ray player is multi-region. But I chose this one for the ragtop. OK, so it’s stuck closed and still keeps the rain off. But still …”

                                But hey, perhaps all those listed features will remain for the A3P purchaser and Suunto are simply being coy about the exact labelling and mechanics of the new provision. For those of us outside the decision-making and implementation process it’s, well, moot.

                                • No idea if this stuff reaches actual judges anywhere.
                                1 Reply Last reply Reply Quote 5
                                • J Offline
                                  jsuarez Bronze Member
                                  last edited by jsuarez

                                  Yes, that is plain wrong. They are really looking for a lawsuit with this one.

                                  freeheelerF 1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @jsuarez
                                    last edited by

                                    @jsuarez
                                    Suunto has to deal with the fact that ambit family is rather old but A3 has BT and they support BT watches in SA but A3 is still not a Spartan or S-line and hence has a different setup and still belongs to the ambit family and MC…
                                    it’s tricky!

                                    living sideways

                                    J 1 Reply Last reply Reply Quote 2
                                    • J Offline
                                      jsuarez Bronze Member @freeheeler
                                      last edited by

                                      @TELE-HO That’s clear, but I am not referring to that. I am referring to those poor customers, specially the non-tech-savy, who are buying these watches just to discover the complete nightmare of platforms and digital transition…

                                      Take a look below (taken, right now, from https://www.suunto.com/en-gb/Products/sports-watches/Suunto-Ambit3-Vertical/suunto-ambit3-vertical-black-le/)

                                      Suunto ad.png

                                      And they still advertise the possibility to use Apps (http://www.movescount.com/apps?_ga=2.237836864.1934228121.1576067761-421964838.1576067761 , reditected from the "Suunto Movescount App link within the “Advance Training and Recovery Functions”).

                                      ^^ That is what is plain wrong.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @jsuarez
                                        last edited by

                                        @jsuarez Those will be removed I suppose and since MC is not going anywhere I suppose, some still apply like create a route etc.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Fenr1rF 1 Reply Last reply Reply Quote 0
                                        • Fenr1rF Offline
                                          Fenr1r @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos Comms language again. The digital transition notice promises that the neo-MC will “be a similar web-based tool to manage important settings and functionality (including routes …” “Manage” is not necessarily the same as your “create” or MC’s “plan”. The latter two require a map interface; the first can be ~legally “similar” to MC by its ability to shunt a gpx route (created elsewhere) onto the watch - and only that (route “management”-wise).

                                          Maybe mapping will be involved but that very late removal undermines the trust Suunto would want for punters’ interpretation of the extremely loose term “management”.

                                          Similar issues may apply with the wording on apps, etc.

                                          1 Reply Last reply Reply Quote 3
                                          • D Offline
                                            dkoor Bronze Member
                                            last edited by

                                            I just got my Ambit 3 Peak and just wanted to say that after I connected my watch to Suunto android mobile app, which was really intuitive and fast, my workouts appear automatically on Suunto app in a few seconds. Really happy with that😊. Also battery seems to be really good too, at least from what I could tell in my initial impressions.
                                            Now, since I haven’t been a Suunto user before, and I have regularly shared my workouts with Sports Tracker, my old workouts are on Suunto automatically.

                                            They, however are not shared with Movescount. That may present some kind of obstacle with you guys that were old Movescount users, but I doubt there will be any major issues with it since Suunto obviously automatically migrates accounts from MC to Suunto/SportsTracker.

                                            So far, I’ve been satsified and even pleasantly surprised with Suunto, hope they keep up the good work. 👍

                                            Mff73M ? 2 Replies Last reply Reply Quote 3
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