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sync issues with Strava

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • J Offline
    Jevans
    last edited by 1 Feb 2020, 18:08

    Since I updated my spartan for the date issue none of my new activities sync with strava. I have disconnected the link and reconnected, then deleted and re installed both apps and the issue is still happening

    M D 2 Replies Last reply 2 Feb 2020, 11:42 Reply Quote 1
    • M Offline
      Mff73 @Jevans
      last edited by 2 Feb 2020, 11:42

      @Jevans said in sync issues with Strava:

      Since I updated my spartan for the date issue none of my new activities sync with strava. I have disconnected the link and reconnected, then deleted and re installed both apps and the issue is still happening

      since you have disconnected SA to strava and reconnected it, you will never have the auto sync for the activities before the new connection date. You need to export/import manually for those before this date.
      If you mean, after reconnection, you still don’t have new activities synced to Strava, it is another issue.
      What is your real case, please ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      J 1 Reply Last reply 2 Feb 2020, 14:58 Reply Quote 0
      • J Offline
        Jevans @Mff73
        last edited by 2 Feb 2020, 14:58

        @Mff73 any new activities logged on my watch go to the Suunto app but they don’t transfer to strava

        I 1 Reply Last reply 2 Feb 2020, 15:56 Reply Quote 0
        • I Offline
          isazi Moderator @Jevans
          last edited by 2 Feb 2020, 15:56

          @Jevans can you check on Strava’s website if the connection to Suunto is working?

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          J 1 Reply Last reply 2 Feb 2020, 17:37 Reply Quote 0
          • J Offline
            Jevans @isazi
            last edited by 2 Feb 2020, 17:37

            @isazi just checked the website Suunto is shown on my profile as connected

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Jevans
              last edited by 2 Feb 2020, 17:51

              @Jevans if you disconnected only new activities from the date you connected will sync. Download and upload the fit file

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
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              https://www.strava.com/athletes/7586105

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