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Suunto Support Australia

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  • B Offline
    Brad_Olwin Moderator @MareeB
    last edited by Brad_Olwin 19 Feb 2020, 04:15

    @MareeB If your watch does not have a barometer as I assume, the values will be imprecise and dependent on how good your GPS signals are. In the non-baro models a 7m change is required to trigger an altitude change. Unfortunately, this is the status for these watches, I have a Suunto 5 and the elevation data can be very good or poor depending on conditions. The correction in Strava is not dependent on the watch and if incorrect, it is Strava’s algorithms that are at fault. I wish I could be more helpful but without the barometer the elevation data will simply not be as precise. If you need accurate elevation data, either get an S7, S9baro or the Spartan Wrist HR Baro watch as these will provide much better elevation data.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    M 1 Reply Last reply 19 Feb 2020, 04:25 Reply Quote 1
    • M Offline
      MareeB @Brad_Olwin
      last edited by 19 Feb 2020, 04:25

      @Brad_Olwin Thanks for trying Brad.
      I wasn’t too worried about the Strava stuff… it just makes me look more awesome than I am! Ha ha!
      With the Suunto 5 is there a per lap ascent value? Does it add up to the overall ascent?
      I would be happy if the software enabled that to be my ascent value. I realise it would be more precise with the baro but my budget is not there! Within 10m would make me happy.
      Thanks again.

      C B 2 Replies Last reply 19 Feb 2020, 09:38 Reply Quote 0
      • C Offline
        cosme.costa @MareeB
        last edited by 19 Feb 2020, 09:38

        @MareeB I think that you will continue having issues with a non baro watch. With the S5 probably less due at its good gps reception. For what you say, 15 km with around 100 m of ascent it is quite flatish in my opinion, so it is more difficult for the watch to trigger the 7m threshold, probably with runs with more ascent you will have closer values to the others.

        M 1 Reply Last reply 19 Feb 2020, 21:55 Reply Quote 0
        • I Offline
          isazi Moderator
          last edited by 19 Feb 2020, 10:28

          Because this is not about the Suunto App, but about a watch, I’ll move this post to the appropriate section.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          M 1 Reply Last reply 19 Feb 2020, 21:58 Reply Quote 1
          • M Offline
            MareeB @cosme.costa
            last edited by 19 Feb 2020, 21:55

            @cosmecosta My problem is relating to the per lap value. This summed is what I want for my overall ascent. I used this run specifically as I have good comparison with other runners for it. This issue is happening on all my runs, even the steeper ones!

            1 Reply Last reply Reply Quote 0
            • M Offline
              MareeB @isazi
              last edited by 19 Feb 2020, 21:58

              @isazi Thanks Isazi. It wasn’t meant to go this way… I was genuinely querying how people had found Suunto Support Australia as I’d already read through all the comments relating to my watch problem. 😞

              I 1 Reply Last reply 19 Feb 2020, 22:05 Reply Quote 0
              • I Offline
                isazi Moderator @MareeB
                last edited by 19 Feb 2020, 22:05

                @MareeB don’t worry mate 🙂 It’s probably better here than in the app section anyway.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • B Offline
                  Brad_Olwin Moderator @MareeB
                  last edited by 19 Feb 2020, 23:59

                  @MareeB On my run today S5 on left and S7 on right. S5 was 462 feet elevation gain and S7 was 610 feet so there was ~50m difference on a 200m ascent. This is typical of the non Barometer watches I am afraid.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  M 2 Replies Last reply 20 Feb 2020, 00:27 Reply Quote 0
                  • M Offline
                    MareeB @Brad_Olwin
                    last edited by 20 Feb 2020, 00:27

                    @Brad_Olwin Thanks Brad.

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      MareeB @Brad_Olwin
                      last edited by 20 Feb 2020, 03:34

                      Ok so after much persistence I have an answer from the help line.
                      The per lap altitude is calculated using maps of the area where you are running but the overall altitude value is based solely on the data collected from the watch ie GPS alone (with the 7m buffer).
                      This is interesting and helpful.
                      I should add that there are many things I like about the watch and I feel like a big complainer when that is not the case! Thank you for everyones feedback… especially @Brad_Olwin for a two watch run!

                      1 Reply Last reply Reply Quote 1
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