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MOVESCOUNT LOG IN NOT WORKING IN USA - PLEASE FIX OR ADVISE

Scheduled Pinned Locked Moved Digital service transition
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  • Z Offline
    zazaza
    last edited by 16 Mar 2020, 06:55

    Clicking log in brings me to a blank white screen. I’ve tried everything (different browsers, restart, etc) Something is broken on the web side. Really annoying please fix.

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    • M Offline
      Mff73
      last edited by Mff73 16 Mar 2020, 07:23

      Same issue in France too.
      i was logged in, and after logging out, no way to come back in 😞

      before logging out, moves were accessible -> do not log out if you want to continue to see your moves currently.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • ? Offline
        A Former User
        last edited by 16 Mar 2020, 08:27

        Not sure if it’s related, but can’t see maps for my moves when MapBox is selected, only with Google as a mapping source. However recorded tracks are shown (on empty map with MapBox).
        Log in work fine for me.

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        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 16 Mar 2020, 08:34

          I reported this

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • D Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by 16 Mar 2020, 08:40

            It should be ok now

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            M ? 2 Replies Last reply 16 Mar 2020, 08:41 Reply Quote 0
            • M Offline
              Mff73 @Dimitrios Kanellopoulos
              last edited by 16 Mar 2020, 08:41

              @Dimitrios-Kanellopoulos said in MOVESCOUNT LOG IN NOT WORKING IN USA - PLEASE FIX OR ADVISE:

              It should be ok now

              yep, it’s alive now 🙂

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • ? Offline
                A Former User @Dimitrios Kanellopoulos
                last edited by 16 Mar 2020, 08:45

                @Dimitrios-Kanellopoulos Map still empty with MapBox as source 🙂

                D 1 Reply Last reply 16 Mar 2020, 08:56 Reply Quote 1
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Guest
                  last edited by 16 Mar 2020, 08:56

                  @andrasveres should be ok now

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  ? 1 Reply Last reply 16 Mar 2020, 08:58 Reply Quote 1
                  • ? Offline
                    A Former User @Dimitrios Kanellopoulos
                    last edited by 16 Mar 2020, 08:58

                    @Dimitrios-Kanellopoulos Yep, it’s working now.

                    1 Reply Last reply Reply Quote 1
                    • Z Offline
                      zazaza
                      last edited by 16 Mar 2020, 17:26

                      Working now. Thank you. I bailed on my climb. Couldn’t load a GPX last second and didn’t want to get lost on the long forest approach buried in snow. Oh well. We are all on extended vacation. Be safe!

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