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Suunto 7 Altitude Issues

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  • F Offline
    freeheeler @cosme.costa
    last edited by freeheeler 2 Aug 2021, 19:24 8 Feb 2021, 18:32

    @cosmecosta
    I assume he meant that the same location in S9 as in A3P was not possible because of internal electronics etc.

    living sideways

    1 Reply Last reply Reply Quote 1
    • E Offline
      eurohiker
      last edited by 8 Feb 2021, 23:48

      I have a very detailed posted here showing that the watch DOUBLES my elevation gain which is nuts.

      I’m fine with 10-15% off (even though that’s being insanely lenient for a 400euro watch with great GPS support/barometre)

      Here is my post Suunto7 doubling my elevation gain

      Phone: S22 Ultra, Android 12
      Watch: Suunto 7
      Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

      1 Reply Last reply Reply Quote 3
      • K Offline
        Kurt68 @cosme.costa
        last edited by 9 Feb 2021, 10:58

        @cosmecosta I wore the watch on the other arm today and the result is much better. I will be watching over the next few days. Now there is only the problem that in the first minute 20-30m ascent are measured. Today I waited 5 minutes before I started and the starting height was correct and still 20m were measured which I did not do in the first 30 seconds. It’s just a minor problem, but it’s strange behavior.

        F 1 Reply Last reply 9 Feb 2021, 21:30 Reply Quote 3
        • F Offline
          freeheeler @Kurt68
          last edited by 9 Feb 2021, 21:30

          @kurt68
          observe it if it happens frequently. my wifes S7 had this weird “I count what you actually did not do anyway” only once.

          living sideways

          K 1 Reply Last reply 10 Feb 2021, 12:55 Reply Quote 1
          • K Offline
            Kurt68 @freeheeler
            last edited by 10 Feb 2021, 12:55

            @freeheeler It’s always like that with me. Today I tried to start a training session and didn’t move. After a 5min and 24m ascent I deleted the training and started a new one and the S7 counted a 20m ascent. In the end it was 791m ascent on the S7 and 756m above the Ambit. If you now deduct the 20m at the beginning, the result would be ok

            1 Reply Last reply Reply Quote 1
            • C Offline
              cedric13
              last edited by cedric13 24 Feb 2021, 11:05

              The S7 ascent is totally delirious ! It’s the double of reality ! 😮
              Here an example of my last weekend trail running ,
              first screen shoot from Suunto App and second screenshoot from Strava after Map elevation adjust fonction.

              SuuntoApp.jpg

              Strava.jpg

              I tested also with my previous Ambit 3 Vertical and the ascension is correct like Strava.
              So what happen with this new S7 ?
              It already need to come back at Suunto waranty ? 😞

              F I C B E 5 Replies Last reply 24 Feb 2021, 11:55 Reply Quote 1
              • F Offline
                freeheeler @cedric13
                last edited by freeheeler 24 Feb 2021, 11:55

                @cedric13
                please publish your activity and send the link. As you may have read it is easier for us to check the alti graph and hence we can exclude “wrong” handling of the watch 👍

                Edit: by the way, while you mention Strava.
                I have noticed recently that Strava differs slightley to Suuntos ascent values (again!). Has the Strava and Suunto collaboration ended already? I don’t see the Suunto branding within my Strava account anymore.
                I am asking, because once upon a time I’ve asked Strava why the ascent values in Strava differ to the values from Suunto and their simple answer was: “Suunto is doing it wrong…”. Then the partnership started and obviously Suunto was doing it right. But now the values differ again. Anybody any idea about that??

                living sideways

                1 Reply Last reply Reply Quote 2
                • I Offline
                  isazi Moderator @cedric13
                  last edited by 24 Feb 2021, 12:25

                  @cedric13 if you can share more details we may be able to help more.
                  This is a comparison from a couple of weeks ago, hiking for 17/18 kilometers in the Dutch dunes.

                  Ascent:
                  ascent.png

                  Descent:
                  descent.png

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  B 1 Reply Last reply 24 Feb 2021, 12:28 Reply Quote 2
                  • B Offline
                    Bulkan Moderator @isazi
                    last edited by 24 Feb 2021, 12:28

                    @isazi I’ve been reading this altitude issues that I will compare the next vertical week the s9b and S7 all days and let’s see.

                    Good idea.

                    Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                    1 Reply Last reply Reply Quote 2
                    • C Offline
                      cedric13 @cedric13
                      last edited by cedric13 24 Feb 2021, 13:34

                      Hello guys,

                      Here the links for Suunto:
                      https://www.suunto.com/move/cedric13/6030fbb02ba8055d64a33112
                      And for Strava:
                      https://strava.app.link/jBDM8FDD8db

                      All my workout ascents are wrong, I can give you more examples if needed. But I think it’s more a software computing issue than a hardware captor issue…

                      Another example, exactly the same cycling workout :
                      Here with S7 (1722m bad ascent)
                      https://www.suunto.com/move/cedric13/603274653559f46228a623a6

                      Here with Ambit 3 (1104m good acsent)
                      https://www.suunto.com/move/stphaniedavidson/60326b8f71c4eb5d4678c593

                      For <100m of error ascent I can tolerate, but in all my cases the values are too far from reality!
                      Thanks for all your comments 🙂

                      I B F E 4 Replies Last reply 24 Feb 2021, 14:10 Reply Quote 2
                      • I Offline
                        isazi Moderator @cedric13
                        last edited by 24 Feb 2021, 14:10

                        @cedric13 something you can try is to load the FIT file from the S7 and the Ambit in QS so you can compare the graphs, makes it much easier to see where the differences are coming from.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 1
                        • B Offline
                          Brad_Olwin Moderator @cedric13
                          last edited by 24 Feb 2021, 14:54

                          @cedric13 I have dozens of runs with both the S7 and S9baro devices. The altitudes match in nearly every case. I can post links if you like or post some of them here. The issues with altitude are either the sensor is clogged, dirty, covered during exercise or a faulty sensor as there have been a few.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          K 1 Reply Last reply 24 Feb 2021, 15:04 Reply Quote 2
                          • B Offline
                            Bulkan Moderator @cedric13
                            last edited by 24 Feb 2021, 14:56

                            @cedric13

                            How do you wear the S7 in the bike?

                            Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                            C 1 Reply Last reply 24 Feb 2021, 18:07 Reply Quote 1
                            • K Offline
                              Kurt68 @Brad_Olwin
                              last edited by 24 Feb 2021, 15:04

                              @brad_olwin Unfortunately, that’s different for me. I’ve done a lot of runs with the S9 and S7 and the same problems with the S7. Had the S7 at the service and the sensor is ok. It is also not understandable for me how the incorrect measurements come about. The watch works well for a few runs, then there are several runs with large deviations. I sent a few runs to Suunto Service but haven’t received any feedback yet.

                              1 Reply Last reply Reply Quote 1
                              • F Offline
                                freeheeler @cedric13
                                last edited by freeheeler 24 Feb 2021, 17:31

                                @cedric13
                                nice, you’re running les calanques 😀 👌

                                I’ve looked at the graph from your first link and saw that it is pretty wavey… this should not be like that and I support @Brad_Olwin 's comment that it is most likely the way how you wear the watch -> covered sensor hole.

                                Screenshot_20210224-182436.png

                                As @isazi mentioned it will be similar when cycling unless you have your watch attached to the handlebar (which I never do).
                                If this should be the case we are back on field no. 1. If you wear it on your wrist, please try to observe how you wear the watch and if it could be possible that the baro hole is covered frequently.
                                Then try running with less tight strap and see how it goes ✊

                                EDIT: one more thing, just to be sure… do you wait until the watch locks the satellite properly before you start? I assume you do, but just in case…

                                living sideways

                                1 Reply Last reply Reply Quote 1
                                • C Offline
                                  cedric13 @Bulkan
                                  last edited by 24 Feb 2021, 18:07

                                  @bulkan I use this UNIVERSAL HANDLEBAR WATCH HOLDER:
                                  https://www.decathlon.co.uk/p/universal-handlebar-watch-holder/_/R-p-145589?mc=8487015&c=BLACK

                                  I B 2 Replies Last reply 24 Feb 2021, 18:10 Reply Quote 2
                                  • I Offline
                                    isazi Moderator @cedric13
                                    last edited by 24 Feb 2021, 18:10

                                    @cedric13 well if you get weird results with the watch on your handlebars then something must be wrong with your watch. Did you talk with support already?

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 1
                                    • B Offline
                                      Brad_Olwin Moderator @cedric13
                                      last edited by 24 Feb 2021, 18:10

                                      @cedric13 If wind generated by either cycling fast or on windy days is flowing directly into the baro sensor holes this will alter altitude readings. On a very windy day when I run and change directions, I can get 5x more altitude gain because of wind hitting the sensor.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      B 1 Reply Last reply 24 Feb 2021, 18:14 Reply Quote 1
                                      • B Offline
                                        Bulkan Moderator @Brad_Olwin
                                        last edited by 24 Feb 2021, 18:14

                                        @brad_olwin said in Suunto 7 Altitude Issues:

                                        @cedric13 If wind generated by either cycling fast or on windy days is flowing directly into the baro sensor holes this will alter altitude readings. On a very windy day when I run and change directions, I can get 5x more altitude gain because of wind hitting the sensor.

                                        This is why I was asking. The wind in the bike can affect to altitude. I haven’t tested the s9 vs the s7 if any watch is more sensitive than the other.

                                        Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                        B 1 Reply Last reply 24 Feb 2021, 18:14 Reply Quote 1
                                        • B Offline
                                          Brad_Olwin Moderator @Bulkan
                                          last edited by 24 Feb 2021, 18:14

                                          @bulkan For me the S9baro is worse than the S7 in windy conditions.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          F B 2 Replies Last reply 24 Feb 2021, 18:32 Reply Quote 2
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