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Suunto 7 Altitude Issues

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  • F Offline
    freeheeler @Aleksander H
    last edited by freeheeler 18 Apr 2021, 20:15

    @aleksander-h
    the first down spike might be from closing the door and the next up spike could be from the warm outside air that entered the fridge is cooling down and hence loose some volume?
    the rest looks strange anyway, I would expect the alti to increase more or less linear to the temperature to decrease.

    edit: found this one in my history book: https://forum.suunto.com/topic/1710/suunto-9-fusedalti-not-remembered-after-activity/30?_=1618778070792

    living sideways

    1 Reply Last reply Reply Quote 0
    • A Offline
      Aleksander H Bronze Member
      last edited by 18 Apr 2021, 20:33

      Anyone know a good barometer app for doing this test on an S7? I’ve found a few, but they all ask for location, which makes me think they’re doing some kind of calibration, which I’m guessing I don’t want.

      1 Reply Last reply Reply Quote 0
      • A Offline
        Aleksander H Bronze Member
        last edited by 18 Apr 2021, 21:56

        Well. This is interesting. I’ve been working my way back in time. Turns out that prior to February 23rd I didn’t seem to have an issue. After that though, I see my numbers getting gradually worse until I reach the point we’re it’s basically doubling my actual ascent. A clogged baro hole getting gradually more clogged perhaps 🤔. It wasn’t untill I went snow shoeing that I noticed the problem as it was really bad that day. I just didn’t work my way far enough back to see that there was in fact a time with no major issues.

        I’ve already tried running it under the tap. Guess that wasn’t enough. So how best to clean an S7 baro hole without breaking something?

        Shouldn’t a blocked baro hole be detected when in for service?

        I also have one weird activity on the 13th of February. A 14 km hike which according to.my watch had 0 m ascent. I remember posting about that and being told it was a known bug.

        F A M 3 Replies Last reply 19 Apr 2021, 04:56 Reply Quote 1
        • F Offline
          freeheeler @Aleksander H
          last edited by 19 Apr 2021, 04:56

          @aleksander-h said in Suunto 7 Altitude Issues:

          Shouldn’t a blocked baro hole be detected when in for service?

          fully agree! if you report weird alti observations, service should look into that, too!

          the general advice is to soak the watch in a glass of water over night and use a very soft (baby)toothbrush.
          my S9B also went nuts some time ago and I did the soaking and sensorbrushing. after that it was fine again 👍

          living sideways

          A 2 Replies Last reply 19 Apr 2021, 06:12 Reply Quote 1
          • A Offline
            aeroild Bronze Member @Aleksander H
            last edited by aeroild 19 Apr 2021, 05:54

            @aleksander-h Sounds very much like my issue. The altimeter was fine the first six months then getting gradually worse to the point where it would record an ascent when I was in fact moving downhill. It went from recording a detailed altitude profile with small ups and downs to a all smoothened out profile with a max altitude that could be a doubling of the real altitude. Service in Finland did a lab test to check the sensor and said there was no problem with the sensor so I did more tests/runs/walks to confirm the issue and sent it back to Suunto, this time HSH Sport in CZ. I’m looking forward to their conclusion.

            A 1 Reply Last reply 6 May 2021, 16:53 Reply Quote 0
            • A Offline
              Aleksander H Bronze Member @freeheeler
              last edited by Aleksander H 19 Apr 2021, 06:12

              @freeheeler I gave it a quick brush this morning. Did another a fridge test now. The baro app I found shows within 1 m of when I put it into the fridge. Wondering if maybe this helped. Of course, no idea if the app is only using the barometer, but I assume so as the altitude reading seems to be in real-time. It’s jumping up and down constantly on the decimal digits, so it seems to be using pressure. Stays within 1 m on the reading which is promising.

              I’ll try and find time for a walk later today.

              1 Reply Last reply Reply Quote 1
              • M Online
                Mff73 @Aleksander H
                last edited by 19 Apr 2021, 06:13

                @aleksander-h
                like @freeheeler said, i would do the best sensor cleaning you can (in warm water long time, rince under tap, and do it a couple of time to be really sure). Make sure water comes into the holes, and go out after rincing (an old advice from masters of rincing 🙂 : gently tap the watch on a towel, facing holes to the towel : it may help water going out).
                And if nothing change, Suunto support again.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 1
                • A Offline
                  Aleksander H Bronze Member @freeheeler
                  last edited by 19 Apr 2021, 06:13

                  @freeheeler said in Suunto 7 Altitude Issues:

                  the general advice is to soak the watch in a glass of water over night and use a very soft

                  Can the S7 handle being submerged in water 9vernight without risk?

                  F 1 Reply Last reply 19 Apr 2021, 06:57 Reply Quote 1
                  • F Offline
                    freeheeler @Aleksander H
                    last edited by 19 Apr 2021, 06:57

                    @aleksander-h
                    yes, it should survive it… just don’t press any buttons when submerged 😉

                    living sideways

                    A 1 Reply Last reply 19 Apr 2021, 08:22 Reply Quote 1
                    • A Offline
                      Aleksander H Bronze Member @freeheeler
                      last edited by 19 Apr 2021, 08:22

                      @freeheeler cleaned with unused toothbrush. Here is a new 1 hour balcony test.

                      150f4912-6d61-4101-a6b3-39e8a7b06fdf-image.png

                      Not sure why it went up, but at least the suunto app says 0 m up and down.

                      B 1 Reply Last reply 19 Apr 2021, 08:31 Reply Quote 0
                      • B Offline
                        Bulkan Moderator @Aleksander H
                        last edited by 19 Apr 2021, 08:31

                        @aleksander-h Why are you doing a stationary test?

                        Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                        A 1 Reply Last reply 19 Apr 2021, 08:40 Reply Quote 0
                        • A Offline
                          Aleksander H Bronze Member @Bulkan
                          last edited by 19 Apr 2021, 08:40

                          @bulkan because I can’t leave the office 😆

                          A 1 Reply Last reply 19 Apr 2021, 08:47 Reply Quote 2
                          • A Offline
                            Aleksander H Bronze Member @Aleksander H
                            last edited by 19 Apr 2021, 08:47

                            10 m in 1 hour seems not to unreasonable to me. I’ll have to go for a few walks and runs, but I’m guessing things are actually good now! Which is an immense relief 😆

                            M 1 Reply Last reply 19 Apr 2021, 10:01 Reply Quote 2
                            • M Online
                              Mff73 @Aleksander H
                              last edited by 19 Apr 2021, 10:01

                              @aleksander-h
                              looks better, indeed 🙂

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              A 1 Reply Last reply 19 Apr 2021, 10:03 Reply Quote 0
                              • A Offline
                                Aleksander H Bronze Member @Mff73
                                last edited by 19 Apr 2021, 10:03

                                @mff73 thinking about it. 10 m increase in altitude is more or less equal to the offsett I see on my SSU (I often get roughly 10 more ascent then descent despite starting and stopping at the same place). So it seems fixed!

                                Now all I have to do is spend the rest of the day tapping the update screen…

                                1 Reply Last reply Reply Quote 1
                                • A Offline
                                  Aleksander H Bronze Member
                                  last edited by 19 Apr 2021, 13:09

                                  Well. After the update I did a 15 min short lunch walk to get out of the house/office. I’m happy to say the elevation graph looked beautiful! No wonky lines, ascent where I expect it to be, descent where I expect it to be!

                                  Thanks for all the help forum posters!

                                  M 1 Reply Last reply 19 Apr 2021, 13:19 Reply Quote 3
                                  • B Offline
                                    Brad_Olwin Moderator @Aleksander H
                                    last edited by 19 Apr 2021, 13:11

                                    @aleksander-h If the exercises have the exact same time the app may filter one out. Just make sure you start one 20-30sec before or after they other, then they will sync fine. I have had this happen as well.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    A E 2 Replies Last reply 19 Apr 2021, 13:13 Reply Quote 0
                                    • A Offline
                                      Aleksander H Bronze Member @Brad_Olwin
                                      last edited by 19 Apr 2021, 13:13

                                      @brad_olwin said in Suunto 7 Altitude Issues:

                                      @aleksander-h If the exercises have the exact same time the app may filter one out. Just make sure you start one 20-30sec before or after they other, then they will sync fine. I have had this happen as well.

                                      I started them both at exactly the same time, and ended both at exactly the same time. So it is definitely no surprise if the Suunto App thought “nope, don’t need that one”.

                                      Thanks for the tip. Hopefully though, my SSU can go back to being a reserve watch now 😄

                                      1 Reply Last reply Reply Quote 0
                                      • M Online
                                        Mff73 @Aleksander H
                                        last edited by Mff73 19 Apr 2021, 13:19

                                        @aleksander-h said in Suunto 7 Altitude Issues:

                                        Well. After the update I did a 15 min short lunch walk to get out of the house/office. I’m happy to say the elevation graph looked beautiful! No wonky lines, ascent where I expect it to be, descent where I expect it to be!

                                        Thanks for all the help forum posters!

                                        Welcome (on behalf of other helpers also 😉 ) You are now officially knowledge repository of ascent/altitude issues 🙂 and official next helper 😂

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        A 1 Reply Last reply 19 Apr 2021, 13:49 Reply Quote 4
                                        • A Offline
                                          Aleksander H Bronze Member @Mff73
                                          last edited by 19 Apr 2021, 13:49

                                          @mff73 I look forward to telling people they need to stick a soft toothbrush carefully into the baro hole 😆 .

                                          I’ve picked up a few cool tricks along the way. Extracting the zip file from the android app and uploading the samples.json file to qs gave me all sorts of cool stats I didn’t know I could view!

                                          F 1 Reply Last reply 19 Apr 2021, 20:22 Reply Quote 3
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