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    Steps and calories missing

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Bogdan1921B Offline
      Bogdan1921 Silver Members Bronze Member
      last edited by

      Hi,

      After an uninstall and install the SA, it seems the not all the steps and calories are sync. Do you know why?

      I have made this procedure for 3 times, and the months when the are missing differ(one time just one month, one time 2 months, one time 3 months).

      What is happening? It’s a problem with my phone? Cause I saw that when the sync start, the SA is freezing, and some time stop working…

      09CDD30F-34E8-4368-ACD4-CF99B126A95C.jpeg

      Thanks,
      Bogdan

      Suunto Race
      Polar H10
      Iphone 14 Pro
      Suunto 9 Baro [sold]

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      • Bogdan1921B Offline
        Bogdan1921 Silver Members Bronze Member
        last edited by

        Finally, after 5-6 install and uninstall, the SA show all data. Sorry for a new topic.

        Bogdan

        Suunto Race
        Polar H10
        Iphone 14 Pro
        Suunto 9 Baro [sold]

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Bogdan1921
          last edited by

          @Chindris-Bogdan don’t worry! Maybe it was still syncing the data from the cloud to your app.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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