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    All data disappeared from the watch

    Scheduled Pinned Locked Moved Suunto 9
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    • D Offline
      djibarian Bronze Member
      last edited by

      Then what’s the point of syncing the watch with the app? I don’t get it

      isaziI 1 Reply Last reply Reply Quote 1
      • zvonejanZ Offline
        zvonejan Bronze Member
        last edited by

        that arrow?

        down-arrow.jpg

        1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @djibarian
          last edited by isazi

          @djibarian said in All data disappeared from the watch:

          Then what’s the point of syncing the watch with the app? I don’t get it

          The point seems pretty clear to me, honestly: that everything is still there in the app, no matter what happens to your watch.

          For the POI, well that’s a different issue, and although I don’t use the feature I would, like you, like to see everything (POIs, custom sport modes, your zones, etc.) backed up in the App.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • D Offline
            djibarian Bronze Member
            last edited by

            @zvonejan yep, that one

            @isazi It should be a priority to back up all the data to the app (or the cloud). ALL the data. Then, you take your time (a few years in this case) to implement a new functionality and annoy your users.

            For me is enough wrong not able to take MY data out of MY watch, in whatever way. No UI? It doesn’t matter, but ANY way of extracting the data.

            But even not backing it up is even worse.

            There is simply no justification for this situation: we don’t allow you access your data; we don’t back up your data; the watch suddenly had to be reset, without using it; you lose your data.

            zvonejanZ 1 Reply Last reply Reply Quote 0
            • D Offline
              djibarian Bronze Member
              last edited by

              @isazi The point is also very clear to me. I was being sarcastic because that’s the way it should work, which obviously isn’t.

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @djibarian
                last edited by

                @djibarian
                Do you have ever synced your watch with Movescount one day with Suuntolink or MovescountApp ? If yes, some of your POI should have been backed-up there.
                If you are a exclusive SuuntoApp user, i am afraid like @isazi said, that you lost them forever.

                Except if there already exists POI backup right now from watch to SA and to SA cloud, but we just not have yet the UI to manage them, but only Suunto or @Dimitrios-Kanellopoulos could say so.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • zvonejanZ Offline
                  zvonejan Bronze Member @djibarian
                  last edited by

                  @djibarian

                  yes, do you use movescount android app?

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                  • D Offline
                    djibarian Bronze Member
                    last edited by

                    That’s another tale. I was completely unable to use Movescount. As a new user I was directed straight to the Suunto app. Tried it hard because of the POI stuff, but couldn’t add the watch to Movescount whatsoever. And I’m a developer if you ask me.

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                    • D Offline
                      djibarian Bronze Member
                      last edited by

                      But… apart from the POIs, which is a feature not implemented, wouldn’t be logical to restore the watch and have all the diary entries restored? But there isn’t anything there, so it seems the sync is an unidirectional feature? Shouldn’t be called “download” instead of “sync”?

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @djibarian
                        last edited by

                        @djibarian there is a feature request for that: https://forum.suunto.com/topic/4482/bidirectional-syncs

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

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