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Multiple problems with Suunto 9 Baro

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  • K Offline
    Kajetan August
    last edited by 27 Jun 2020, 17:22

    For some weeks now, I’m noticing huge errors in altimeter readings on Suunto 9 now (not only during activities, but also when I’m at home or outside sitting in one place). It regularly shows altitude 100-200m higher, I’ve tried to clean it more thorough than usual, but it helps only for 10-20 mins.
    I’ve tried to change altitude manually or set it to adjust automatically, but it instantly changes to some bizarre reading.

    Now it also ?freezes? during activity tracking, gps quality drops suddenly and the hr readings drops without any reason. I’m attaching few activities.

    Activity 1
    altitude problems, gps drop, ?HR drop?
    https://www.sports-tracker.com/workout/kajetanaugust/5ef76c877e35cd198c791d35
    My girlfriends SSWHR track for comparison
    https://www.sports-tracker.com/workout/monikafrankowska/5ef76c673d9b951e1ec98abd

    Activity 2
    altitude problems
    https://www.sports-tracker.com/workout/kajetanaugust/5ef5fc3b2293cc1f62d0dc9a

    Activity 3
    Altitude problems
    https://www.sports-tracker.com/workout/kajetanaugust/5eecac42b4193334854dae35

    Activity 4
    Huge HR drop, watch was not moved, strapped as usual, lifting or taking off and putting it back did not help.
    https://www.sports-tracker.com/workout/kajetanaugust/5ee36dc0b0bc9f0fa97bdb8c

    Activity 5
    GPS and HR drop (That’s a shame, it was quite good segment effort 😞 )
    https://www.sports-tracker.com/workout/kajetanaugust/5ed1024f909ce24acb55aad5

    Please help 😢

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    • S Offline
      sartoric Moderator
      last edited by 27 Jun 2020, 17:41

      Did you already try soft reset ?
      Search for fridge test, just to check the sensor

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

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      • K Offline
        Kajetan August
        last edited by 27 Jun 2020, 17:56

        Yes, of course I’ve tried soft reset.

        I will do the fridge test now and post results.

        What with the other issues though?

        I 1 Reply Last reply 27 Jun 2020, 18:05 Reply Quote 0
        • I Offline
          isazi Moderator @Kajetan August
          last edited by 27 Jun 2020, 18:05

          @Kajetan-August looks to me like your watch have issues, contact support.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • K Offline
            Kajetan August
            last edited by Kajetan August 27 Jun 2020, 18:14

            Before test
            FB33589B-A493-4FEB-9A1E-77D42B012F18.jpeg

            After test
            322B6A94-2713-4019-838C-B803BB95A055.jpeg

            Few minutes after test
            29E68000-0138-48A6-AD9B-7D3531B68538.jpeg

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            • K Offline
              Kajetan August
              last edited by 27 Jun 2020, 18:20

              This is my altitude graph since last soft reset. My altitude was the same all the time, but s9 travelled up and down apparently. FE8B86BC-574A-4190-9D8E-6CFE71D9BF8F.jpeg

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              • K Offline
                Kajetan August
                last edited by Kajetan August 27 Jun 2020, 18:25

                @sartoric My altitude changes all the time without the fridge sooo, I don’t think that this results have any value… 😄

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                • K Offline
                  Kajetan August
                  last edited by 27 Jun 2020, 19:37

                  This is my situation, now it’s already at 473m
                  IMG_8237.mp4

                  I 1 Reply Last reply 27 Jun 2020, 19:55 Reply Quote 0
                  • I Offline
                    isazi Moderator @Kajetan August
                    last edited by 27 Jun 2020, 19:55

                    @Kajetan-August contact support.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by 28 Jun 2020, 05:27

                      Yup baro sensor looks going coo coo.

                      You can try to clean it up though

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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