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Data export

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • J Offline
    JonasJkp
    last edited by 20 Aug 2020, 12:49

    Can it be done from the website?

    1 Reply Last reply Reply Quote 0
    • J Offline
      Jamie BG Bronze Member
      last edited by 21 Aug 2020, 10:12

      This will at least pull in current data - not sure if it will provide historical:
      open Apple’s Health app on the iPhone, go to Sources > SportsTracker and toggle Turn On All Categories. – Go to iPhone’s Settings > Privacy – Location services -SportsTracker and enable (While Using the App or Always)

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      • S Offline
        suzzlo Moderator @Egika
        last edited by 21 Aug 2020, 16:25

        @Egika upsss sorry, you can find others tools in: https://forum.suunto.com/topic/520/additional-external-tools?page=1

        RunGAP is the similar tool for iOS I think

        BR

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
        1 Reply Last reply Reply Quote 0
        • T Offline
          tuxella Bronze Member
          last edited by 6 Jan 2025, 10:26

          This feature now exists (at least in beta iOS and Android apps), I tired it but found an issue: a lot of workouts are missing from the archive I downloaded.

          The app currently lists 3086 “activities” while I only get 1828 “.fit” files in the export.

          Have any of you got the same issue?

          Regards.

          M 1 Reply Last reply 6 Jan 2025, 12:45 Reply Quote 0
          • M Offline
            Mff73 @tuxella
            last edited by 6 Jan 2025, 12:45

            @tuxella
            I am waiting for my data, and will confirm what I will receive.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mff73
              last edited by 8 Jan 2025, 06:45

              I received a mail stating my export has started (on Jan 5th).
              Still no data 3 days after.
              It is said it could take few days, let’s wait. But last time I asked for my data directly to support team, it never happen, I forgave.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              T 1 Reply Last reply 8 Jan 2025, 07:24 Reply Quote 0
              • T Offline
                tuxella Bronze Member @Mff73
                last edited by 8 Jan 2025, 07:24

                I requested the export (and received the email) Monday morning, and received the link to download my (incomplete) data 30 minutes later.

                M 1 Reply Last reply 8 Jan 2025, 10:07 Reply Quote 0
                • M Offline
                  Mff73 @tuxella
                  last edited by 8 Jan 2025, 10:07

                  @tuxella
                  ok, so incomplete in 30min or “nothing yet” in 3 days 🙂
                  let’s wait or i will contact Suunto Bot.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  T 1 Reply Last reply 8 Jan 2025, 10:37 Reply Quote 0
                  • T Offline
                    tuxella Bronze Member @Mff73
                    last edited by 8 Jan 2025, 10:37

                    @Mff73 I tried to contact the chatbot earlier this week, but lost patience waiting before I got to talk to anyone.

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                    • M Offline
                      Mff73
                      last edited by Mff73 16 Jan 2025, 13:58

                      it is now ten days, and i still waiting for my export data, and lazy to contact a bot 🙂 i will try a new request.

                      But let’s wait 🙄
                      Screenshot_20250116_150112_Suunto.jpg

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • T Offline
                        tuxella Bronze Member
                        last edited by tuxella 17 Feb 2025, 15:08

                        I just did an export.

                        Things are getting better and worse at the same time.

                        On the export side, I have now almost all the activities exported:

                        • in the app: 3135 activities
                        • fit files in the export: 3127

                        8 are missing.

                        I digged a little to find the missing activities :

                        • 1 in 2020: alpine ski missing in January, in a day with multiple activities
                        • 2 in 2018: alpine ski missing in January as well
                        • 2 in 2017: alpine ski missing in December
                        • 1 in 2013: a duplicate in the app (running in February)
                        • 2 in 2012 : 2 duplicated yoga activites in August

                        2011 is something else, with some activities appearing in the export and not in the app and missing activities in the export.

                        I haven’t checked all the activities missing in the export, but some appear like this in the app:
                        4f2655d5-a9ba-4d89-bdd0-67346feb5be6-IMG_0831.png

                        I’m concerned about those missing activities and hope Suunto can do something about it.

                        This also conforts me in using Rungap to frequently backup fit files of all my activities.

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