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Marathon done, tracking disappeared ☹️

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  • G Offline
    Gareth Stockdale
    last edited by 4 Oct 2020, 08:50

    Just completed the virtual London marathon. At the end I recall unlocking, stopping, ending the run. I definitely do not recall double tapping a delete ( delete plus confirm). Yet when I checked my watch about 5 mins later, it was gone. No diary entry. But you can see my 39,000 steps. ☹️☹️☹️ I assume there is no way to find it?

    G 1 Reply Last reply 8 Oct 2020, 17:20 Reply Quote 0
    • G Offline
      Gareth Stockdale @Gareth Stockdale
      last edited by 8 Oct 2020, 17:20

      @Gareth-Stockdale did a test with a sweaty arm sleeve on a run today, looks like in my post run daze I must of rubbed the watch face in all the wrong directions ☹️.

      J 1 Reply Last reply 9 Oct 2020, 09:56 Reply Quote 1
      • J Offline
        Jamie BG Bronze Member @Gareth Stockdale
        last edited by 9 Oct 2020, 09:56

        @Gareth-Stockdale - If the suunto app is active and on the screen, then long press the central button to lock the buttons (will also lock the touch screen). you can still use the central button short press to change screen to any other additional tracking screens you have.
        If for some reason you are running the app in the background and you want to prevent this, lock your touch screen (settings - display - and scroll down to touch lock, press it, then press OK).
        You screen will revert to the ambient mode of your watch face, and you will need to hold down the menu button until is says unlocked to unlock your touch screen.

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