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    So, what are you going to do after Movescount closes?

    Scheduled Pinned Locked Moved Digital service transition
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    • J Offline
      jw cou Silver Members @Ennoch
      last edited by jw cou

      My plan is to enjoy reading again great discussions on this forum because people will finally accept Suunto’s digital transformation, stop repeating over and over the same complaints and hopefully start/continue debating how to best use the new ecosystem we Suunto customers have at our disposal now, and suggest new things that can be improved within that new ecosystem.

      I’m a S7 / S9B owners, enjoying SA on the go and QS / Runalyze at home. When I am not happy with the strategy or behavior of a brand, I say it once, explain why I don’t think it’s a good decision. And then, based on the answer, I either live with the consequences or leave the brand. But I don’t try to convince the brand to change its decision. In Suunto’s case, I decided to embrace the change, leave aside what I will miss (which is very small for a S9B owner) and enjoy what I gained (which largely outweights what I lost).

      A L 2 Replies Last reply Reply Quote -5
      • A Offline
        amasidlover Bronze Member @jw cou
        last edited by

        @jw-cou said in So, what are you going to do after Movescount closes?:

        I either live with the consequences or leave the brand.

        Sadly, I can neither afford to drop several hundred pounds for a replacement watch nor do I want to contribute to the throw away culture that is so pervasive these days. I’d rather work with the company to ensure their products have as long a useful life as possible.

        lohtseL 1 Reply Last reply Reply Quote 12
        • lohtseL Offline
          lohtse @amasidlover
          last edited by

          @amasidlover said in So, what are you going to do after Movescount closes?:

          @jw-cou said in So, what are you going to do after Movescount closes?:

          I either live with the consequences or leave the brand.

          Sadly, I can neither afford to drop several hundred pounds for a replacement watch nor do I want to contribute to the throw away culture that is so pervasive these days. I’d rather work with the company to ensure their products have as long a useful life as possible.

          Heck I agree with you… But suunto need to listen… I would love to actually work with Suunto to resolve issues etc… But they actually have to come to the table and listen so we all could work together.

          Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

          1 Reply Last reply Reply Quote 8
          • reggerR Offline
            regger Bronze Member
            last edited by

            I’m so disappointed that Movescount will be closed now. Is there a possibility to have an external tool which also uses tags like movescount. I used tags a lot and will miss it.

            J isaziI Jamie BGJ 3 Replies Last reply Reply Quote 5
            • J Offline
              jsuarez Bronze Member @regger
              last edited by

              @regger Maybe quantified-self does. I don’t know because I don’t use it, but everyone is talking great about it and it’s developed by one of the moderators here. Top notch!

              1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @regger
                last edited by

                @regger I never used MC, so I don’t know how tags are implemented there, but Runalyze does support tags.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                E 1 Reply Last reply Reply Quote -5
                • E Offline
                  Ennoch Bronze Member @isazi
                  last edited by

                  @isazi said in So, what are you going to do after Movescount closes?:

                  @regger I never used MC, so I don’t know how tags are implemented there, but Runalyze does support tags.

                  And therein lies the nub of the problem; you’re telling people to shut up and stop complaining when you’ve never used the products we’re having an issue with as you bought into the brand after all of this was closed off to new customers.

                  Quantified self is actually pretty good, and credit to @Dimitrios-Kanellopoulos for developing it, but it doesn’t help with the ability to resolve the apps for Ambit users, the POIs etc, it’s purely an analysis tool.

                  @amasidlover said in So, what are you going to do after Movescount closes?:

                  @jw-cou said in So, what are you going to do after Movescount closes?:

                  I either live with the consequences or leave the brand.

                  Sadly, I can neither afford to drop several hundred pounds for a replacement watch nor do I want to contribute to the throw away culture that is so pervasive these days. I’d rather work with the company to ensure their products have as long a useful life as possible.

                  I’m the same as you on the dislike of living in a throwaway culture. I can understand that if what they were doing is shutting off access to Movescount because the last time they sold a product which used it was ten years ago and there were only three users left, but it’s clear people want to continue using their watches, some of which were purchased only a couple of years ago. I certainly didn’t buy my Spartan with the expectation that in less than three years it would be junk, but sadly this will be the case once Movescount is turned off and I lose POIs as of tomorrow.

                  isaziI ? 2 Replies Last reply Reply Quote 8
                  • isaziI Offline
                    isazi Moderator @Ennoch
                    last edited by

                    @Ennoch said in So, what are you going to do after Movescount closes?:

                    And therein lies the nub of the problem; you’re telling people to shut up and stop complaining when you’ve never used the products we’re having an issue with as you bought into the brand after all of this was closed off to new customers.

                    My goodness, there’s no point in arguing with you guys 😘

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @isazi
                      last edited by

                      @isazi and again, I was trying to help a user who posed a question, but clearly I haven’t seen the light of the white flame! Oh lord of MovesCount, please forgive me cause I have sinned, I used Suunto App! 🤣

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      lohtseL 1 Reply Last reply Reply Quote 2
                      • ? Offline
                        A Former User
                        last edited by

                        I do not miss MC at all, since all my historical moves are in SA, plus I have Strava and QS. I love that I can configure the watch via my mobile phone and being completely independent of a computer! You are out on a trip, want to change the set-up? Easy!

                        The digital strategy of Suunto is in my view an opportunity to change habits, and I decided beginning of 2019 to upgrade from my beloved Ambit to the S9Baro. I sold the Ambit easily, so it is definitely not a throw-away product for the drawer. These watches are robust and reliable and people know that.

                        I also have a Garmin plus my wife does. We never use the Garmin web app… It is all about habits!

                        surfboomerangS Kuba SarataK 2 Replies Last reply Reply Quote 3
                        • lohtseL Offline
                          lohtse @isazi
                          last edited by

                          @isazi said in So, what are you going to do after Movescount closes?:

                          @isazi and again, I was trying to help a user who posed a question, but clearly I haven’t seen the light of the white flame! Oh lord of MovesCount, please forgive me cause I have sinned, I used Suunto App! 🤣

                          He will not forgive you 😀 😀 😀 😀

                          Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                          1 Reply Last reply Reply Quote 3
                          • surfboomerangS Offline
                            surfboomerang @Guest
                            last edited by

                            @MartinLX Same story for me…

                            I switched from Movescount to Suunto app when I changed my Ambit 3 Peak for a Suunto 9 Baro. Also I needed to adapt a bit, but I never had the feeling that my device was dumbed down because of the transition. It just needed a little flexibility from my side.

                            Did I miss Movescount as analisys tool?
                            Yes, but I found Runalyze which covers all my needs.

                            Did I miss Movescount as configuration tool?
                            Not at all. Suunto App is more then capable of configuring my watch. Even in the field.

                            Did I miss Movescount as Route tool?
                            Yes, definitly. Suunto App lacked routing possibilities at first, but was slowly catching up. The biggest leap was the possibility to import GPX files. Once that was implemented, my needs were fulfilled. I could plan routes in 3rd party apps and import them. The fact that Suunto App is slowly developing the route creation feature is great, but in the mean time it didn’t make my watch useless as some of you describe.

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            lohtseL 1 Reply Last reply Reply Quote 2
                            • lohtseL Offline
                              lohtse @surfboomerang
                              last edited by lohtse

                              @surfboomerang said in So, what are you going to do after Movescount closes?:

                              @MartinLX Same story for me…

                              I switched from Movescount to Suunto app when I changed my Ambit 3 Peak for a Suunto 9 Baro. Also I needed to adapt a bit, but I never had the feeling that my device was dumbed down because of the transition. It just needed a little flexibility from my side.

                              Did I miss Movescount as analisys tool?
                              Yes, but I found Runalyze which covers all my needs.

                              Did I miss Movescount as configuration tool?
                              Not at all. Suunto App is more then capable of configuring my watch. Even in the field.

                              Did I miss Movescount as Route tool?
                              Yes, definitly. Suunto App lacked routing possibilities at first, but was slowly catching up. The biggest leap was the possibility to import GPX files. Once that was implemented, my needs were fulfilled. I could plan routes in 3rd party apps and import them. The fact that Suunto App is slowly developing the route creation feature is great, but in the mean time it didn’t make my watch useless as some of you describe.

                              But the point there is, it is NOT an Ambit but a Suunto 9… The Suunto app and lack of web interface is what effectively KILLS the Ambits and Traverse. I Don’t care about the other ranges, I only care about the Ambits/Traverse’s… I am pleased you are happy… BUT many of Us AMBIT/Traverse users are not.

                              Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                              1 Reply Last reply Reply Quote 15
                              • ? Offline
                                A Former User @Ennoch
                                last edited by A Former User

                                @Ennoch said in So, what are you going to do after Movescount closes?:

                                @isazi said in So, what are you going to do after Movescount closes?:

                                @regger I never used MC, so I don’t know how tags are implemented there, but Runalyze does support tags.

                                And therein lies the nub of the problem; you’re telling people to shut up and stop complaining when you’ve never used the products we’re having an issue with as you bought into the brand after all of this was closed off to new customers.

                                Quantified self is actually pretty good, and credit to @Dimitrios-Kanellopoulos for developing it, but it doesn’t help with the ability to resolve the apps for Ambit users, the POIs etc, it’s purely an analysis tool.

                                @amasidlover said in So, what are you going to do after Movescount closes?:

                                @jw-cou said in So, what are you going to do after Movescount closes?:

                                I either live with the consequences or leave the brand.

                                Sadly, I can neither afford to drop several hundred pounds for a replacement watch nor do I want to contribute to the throw away culture that is so pervasive these days. I’d rather work with the company to ensure their products have as long a useful life as possible.

                                I’m the same as you on the dislike of living in a throwaway culture. I can understand that if what they were doing is shutting off access to Movescount because the last time they sold a product which used it was ten years ago and there were only three users left, but it’s clear people want to continue using their watches, some of which were purchased only a couple of years ago. I certainly didn’t buy my Spartan with the expectation that in less than three years it would be junk, but sadly this will be the case once Movescount is turned off and I lose POIs as of tomorrow.

                                Wouldn’t have written better. Not taking any personal attacks. I feel totally the same. But it guess the experience for ambit/traverse users are totally different from the ones who have a s9.
                                Regarding the comments on this forum to switch brand, I guess we are allowed to be pissed off when forked 500eur for a watch that some days ago did everything that was announced by the sales time and no it doesn’t. It is not the apple story: apple didn’t implement new features or slowed down (I have original se and for me it is still snappy ).
                                Of course we can switch brands or buy a s9b cheap, but that means spending extra money for something we don’t need , that for must of us won’t bring any advantage , and that maybe we don’t like (I thinking of going to Garmin, due to their capabilities and not be 100% reliable on app to change settings , but I hate the looks).

                                1 Reply Last reply Reply Quote 14
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator
                                  last edited by

                                  I will miss tags! RIP ~450 tags.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  Stefan KerstingS Kuba SarataK 2 Replies Last reply Reply Quote 6
                                  • L Offline
                                    lucky1969 @jw cou
                                    last edited by

                                    Hooray for you! Others don’t have the same luxury. I don’t have a mobile phone or tablet that will support the Suunto App, so in essence I have a very expensive wrist weight. The loss of movescount eliminates my ability to access my data. It’s hard to discuss how one will use it when now I can’t. You’re so blessed to have all the answers…

                                    1 Reply Last reply Reply Quote 4
                                    • S Offline
                                      Sven_Kiel
                                      last edited by Sven_Kiel

                                      My Ambit will not leave me ;-).

                                      I will use Rubitrack to upload my data on my Mac to sync it with Strava.

                                      On my old IPad Movescount is still working. When this app is offline it still allows me to „share“ sessions manually to Strava…not very comfortable but it works.

                                      My IPhone XS still doesn’t recognize Ambit as a Bluetooth device!!! No way!

                                      It is s shame how Suunto ignores Ambit user having problems with new IPhones (11, SE, XS). Support is too bad for me to get me motivated to buy a new S9Baro. We will see what Christmas brings… 😉

                                      1 Reply Last reply Reply Quote 2
                                      • zvonejanZ Offline
                                        zvonejan Bronze Member
                                        last edited by

                                        Ambit1. ambit2, ambit3peak, spartan baro, s9b-titanium user here.Suunto user for 10 years. I like suunto android app, but I am missing WEB platform. Expecially bug with altitude at route creation makes me to move to another brand. I have cycling comp from garmin and next year I will buy watch also. From my view lacking of WEB platform is a mistake for suunto. Who knows. 31.12.2020 under line revenues for 2020 will tell if the decision was correct. If web is back (route creation and route sync and basic reports without sync to billion other apps), maybe-only maybe I will be back also :).

                                        1 Reply Last reply Reply Quote 6
                                        • Stefan KerstingS Offline
                                          Stefan Kersting @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin the same here 😞 ant the tag analysis function in SA is not as good as in MC

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                                          1 Reply Last reply Reply Quote 2
                                          • ? Offline
                                            A Former User
                                            last edited by A Former User

                                            Saw this today on the Suunto web site on the next migration dates. I cannot see since when this is online, so sorry in advance for maybe posting what everyone already knew. There is a -30% loyalty offer for Spartan, Ambit and Traverse owners that I hope at least for some might be a possible path. Offer is valid from 01 October 2020 to 31 March 2021.
                                            https://www.suunto.com/en-be/Content-pages/suuntos-digital-services/#transition_offer
                                            ---------------- quote ------------------------
                                            We are now at the stage when the following changes will take place:

                                            October 13, 2020
                                            • Suunto 9 and Spartan: Movescount App and Movescount web functionalities will be closed (all training data remains accessible)
                                            • Ambit3 and Traverse: Movescount App is closed

                                            October 27, 2020
                                            • Ambit (3,2,1) and Traverse family watches no longer sync exercises to Movescount web. (syncing settings, sport mode customization, and routes still available)
                                            • SuuntoLink replaces MovesLink2 as service connection to Suunto app

                                            We have put together guidance for all watches impacted by these changes, see below.

                                            Suunto loyalty offer

                                            In addition, if you own a Spartan family, Ambit (3,2,1) or Traverse watch, we have created a special loyalty offer for you, read the details below.
                                            -------------- end quote -----------------

                                            lohtseL 1 Reply Last reply Reply Quote 0
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