So, what are you going to do after Movescount closes?

pavel.samokha

@mlakis Apparently (if I got you right) “stripping down” MC iOS/Android is not free and may face technical issues. And even if done, guys on this thread would still be unhappy having two apps instead one.

lohtse

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@lohtse I think that’s exactly the issue with connected consumer electronics business the Suunto are in.

Nowadays when I’m buying a connected device I don’t expect it will be the same in 5 years, I expect new features to come in both on device and in cloud, but I also understand that support is not free for the manufacturer, that’s why so many companies (Stryd as latest example) are trying to move to subscription model. I think it’s naive to think if I bought a device for $400 years five years ago to insist the company should not touch a single function of it forever - I’m happy my device still alive and kicking. And working with new modern app.

I am happy too hear you are ok with loosing functions etc on your watch…I am not happy loosing functions…

Prenj

@pavel-samokha said in So, what are you going to do after Movescount closes?:

“we have lost data sync for ALL things” - that’s not true, I can sync everything (routes, AGPS, sportmodes) with my Ambits by cable and workouts by bluetooth. Only things lost are mini-apps (I’m not using, and sure there are mostly people like me) and workout planning (Not using, as well).

Huh… where to start? I can drive my car even without engine. It goes down the hill, but hey, it still goes right? I can fly the plane with just one engine, I can even land without any working engine. Ambit3 was sold with certain set of features which included at least:

web platform - adjusting watch settings
web platform - activity analysis
web platform - drawing routes (removed the altitude profile for route creation)
web platform - adding POI-s
web platform - creating custom apps
mobile app - changing settings without computer needed
mobile app - basic activity analysis
mobile app - syncing activities and GPS
mobile app - syncing routes, settings and POI-s from web platform
mobile app - creating complex intervals

I wouldn’t call this the same. Not by far! And just to be noted, again, Ambit3 is Suunto’s current model, not some watch that they stopped making and selling years ago! I bought my A3P 2 years ago. I’m not ever gonna buy a device from manufacturer that dumb their devices while still selling them! If it’s now considered normal now by Suunto to sell watches that have limited time for features than they should include this information in specs sheet. For example:

Manufacturer reserves right to remove some or most of the features of your watch at any time

Or even better, why Suunto doesn’t go all the way to subscription/lease model for their watches. So when you decide that this watch needs to be thrown in the junk, you take your junk back and throw it yourself and send me your new and better model? Why are you taking my money up front and then screw me over?

pavel.samokha

@Prenj nice list

I would correct it this way:

web platform - activity analysis - possible using third-party services
web platform - drawing routes - altitude profile doesn’t work due to Third-Party API from Mapbox was deprecated (that’s another reason why supporting cloud platform is not free)

lohtse

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj nice list

I would correct it this way:

web platform - activity analysis - possible using third-party services

web platform - drawing routes - altitude profile doesn’t work due to Third-Party API from Mapbox was deprecated (that’s another reason why supporting cloud platform is not free)

STOP with the third party platforms…We had this all in one platform… So those of us that did not want or need third party services didn’t have to sign up for them… Then have to either use an app or another web platform!!!

Prenj

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj nice list

I would correct it this way:

web platform - activity analysis - possible using third-party services

web platform - drawing routes - altitude profile doesn’t work due to Third-Party API from Mapbox was deprecated (that’s another reason why supporting cloud platform is not free)

First point - true, but still we lost a feature that was offered with the watch when we bought it and now we have to use third party services and share our private data with them. Many users don’t feel comfortable to do that. And there is no guarantee that those third party services will interpret data from our watches like Movescount did or that will remain free, furthermore, some require paid subscription for the full set of features, that we had in Movescount.
Second point - Forgive me for saying this but - I don’t care! You have this working with all other Suunto watches in Suunto app.

pavel.samokha

@Prenj @lohtse as already said I’m not trying to persuade you as I understand you just angry people want things to stay exactly the same they were used to be and as you said yourself you don’t care the reasons to change. Though I’m not saying you don’t have your reasons.
But I have my right to comment at points I consider wrong.

pavel.samokha

And I hope you’ll be able to stay positive and find your way to work after MC shutdown

lohtse

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj @lohtse as already said I’m not trying to persuade you as I understand you just angry people want things to stay exactly the same they were used to be and as you said yourself you don’t care the reasons to change. Though I’m not saying you don’t have your reasons.
But I have my right to comment at points I consider wrong.

I have already said am happy with change and I have even said I was looking forward too the Suunto app and what it promised… Just sadly it has been a complete failure for ambit/traverse owners… And Suunto have made no effort to correct this… As to you THANK YOU and I do mean that for being a voice even when we don’t agree I do have respect for you…Thank you for at least trying.

Prenj

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj @lohtse as already said I’m not trying to persuade you as I understand you just angry people want things to stay exactly the same they were used to be and as you said yourself you don’t care the reasons to change. Though I’m not saying you don’t have your reasons.
But I have my right to comment at points I consider wrong.

I don’t care about the API or whatever reason Suunto uses to justify the route profile doesn’t show anymore in Movescount. This made the whole route creation unusable. Suunto knew this problem with api for months (or even years) so they had enough time to fix it, like they fixed it in Suunto app.

I liked the movescount better than this whole app only enviroment, I won’t deny it. But the reason for raging is not that at all. It’s non equal treatment of all Suunto current watches. Amibit3 peak lost by far most features and that cannot be justified by watch release date (because it’s still sold) or hardware limitation (there is no any).

Most of us, I guess, would accept the whole transition thing if Ambit3 was treated the same as other current watches, if Suunto added full support in Suunto app. Is that wrong?

lohtse

@Prenj said in So, what are you going to do after Movescount closes?:

Most of us, I guess, would accept the whole transition thing if Ambit3 was treated the same as other current watches, if Suunto added full support in Suunto app. Is that wrong?

I suspect like you and even me it would make a lot of us very happy if that was the case.

@lohtse said in So, what are you going to do after Movescount closes?:

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj nice list

I would correct it this way:

web platform - activity analysis - possible using third-party services

web platform - drawing routes - altitude profile doesn’t work due to Third-Party API from Mapbox was deprecated (that’s another reason why supporting cloud platform is not free)

STOP with the third party platforms…We had this all in one platform… So those of us that did not want or need third party services didn’t have to sign up for them… Then have to either use an app or another web platform!!!

Although I agree with you, the fact is that there is a change going, and we users also have to change something.
On my side, I wouldn’t mind to do routing and analysis on another platforms, but not eager to loose the others you mentioned.
When I started this topic the aim was to capitalized this change to suunto, so maybe they could change their mind, but I think we are not making it

lohtse

@André-Faria said in So, what are you going to do after Movescount closes?:

@lohtse said in So, what are you going to do after Movescount closes?:

@pavel-samokha said in So, what are you going to do after Movescount closes?:

@Prenj nice list

I would correct it this way:

web platform - activity analysis - possible using third-party services

web platform - drawing routes - altitude profile doesn’t work due to Third-Party API from Mapbox was deprecated (that’s another reason why supporting cloud platform is not free)

STOP with the third party platforms…We had this all in one platform… So those of us that did not want or need third party services didn’t have to sign up for them… Then have to either use an app or another web platform!!!

Although I agree with you, the fact is that there is a change going, and we users also have to change something.
On my side, I wouldn’t mind to do routing and analysis on another platforms, but not eager to loose the others you mentioned.
When I started this topic the aim was to capitalized this change to suunto, so maybe they could change their mind, but I think we are not making it

Nope and I doubt they even look in the forum…if they did they would realise how we all feel.

Egika

@lohtse yes, Suunto does look into this forum. Some employees comment here on a regulars basis
Still it is not a valid claim to speak of “we all” in this respect.

@André-Faria This forum is a valid platform to make voices heard in Suunto. Just the decision about the digital platform change was made more than a year ago. While user’s input is always valid and important, it won’t change this important move that surely was thought through very well.

lohtse

@Egika said in So, what are you going to do after Movescount closes?:

it won’t change this important move that surely was thought through very well.

Am assuming that is sarcasm lol

lohtse

@Egika said in So, what are you going to do after Movescount closes?:

@lohtse yes, Suunto does look into this forum. You have been discussing with a Suunto employee most of the time
Still it is not a valid claim to speak of “we all” in this respect.

I was aware I was but sadly though this may be the case those at Suunto are certainly not listening to what is said, So my comment was meant as a wider comment referring to Suuntos management etc.

Egika

@lohtse er - no
why should it.
And what do you expect to get from this discussion?

Listening to somebody does not always mean to follow everyone’s voice.
Otherwise a company would go nowhere but into chaos.
The users voting in this forum for features of the new app (this is what the forum was initially built for) surely made it into priorisation of tasks in R&D. Some employee did collect the data and write summaries and reports. Together with other input this was part of the product management decisions.

Still the move to start the all mobile app and leave MC behind had been taken even before.

Fenr1r

@Egika said in So, what are you going to do after Movescount closes?:

Still the move to start the all mobile app and leave MC behind had been taken even before. [My emphasis]

Which is an ethical, if not more “serious”, problem.

That day, or a later one >=2yrs from the closure, would have been the day to remove Ambits & Traverses from sale. And/or, at the very least, remove all MC-dependent functions from the spec sheets for all watches.

The continued, albeit terminal, existence of MC would have been a ~2yr bonus and veteran owners would still be grumpy but noone else would have been unaware, at point of sale, that they were to be deprived of a purchased function within guarantee.

what do you expect to get from this discussion?

Rhetorical satisfaction? Much like that question?

But you’re right. As wise philosophers T(T) Logan and WS Preston have said, this will all soon be dust in the wind. (Dude.)

lohtse

@Egika said in So, what are you going to do after Movescount closes?:

Still the move to start the all mobile app and leave MC behind had been taken even before.

Hmmmmm and that does not come across as a "stab in the back and get as much money as we can in the process"at all does it!?

Again shows how little they value their customers…

Simply no honesty from Suunto…

And they expect too keep their loyal customers

@Egika said in So, what are you going to do after Movescount closes?:

@lohtse yes, Suunto does look into this forum. You have been discussing with a Suunto employee most of the time
Still it is not a valid claim to speak of “we all” in this respect.

@André-Faria This forum is a valid platform to make voices heard in Suunto. Just the decision about the digital platform change was made more than a year ago. While user’s input is always valid and important, it won’t change this important move that surely was thought through very well.

I totally understand, in fact I am product engineer in a sports brand, so I know I things work sometimes.
The changed was annouced one year ago, but for Ambit 3 users, not much has changed. Ok the watch is now supported. which is great.
But what was also said, and very well, this is a watch that is still sold today, and that lost most of the features it had.
In fact, it was what I told to suunto by email: I only updated the A2 to A3 due to bluetooth/wireless capabilities and workouts. Now I end up with a A2.
Not good strategy, but totally understand where suunto wants to go, to dive us into a better experience (like S9).
But for that 30% discount is not enough, as others said we can get that in other stores/times of the year. It is not only for the money and sustainability, is the feeling of the client.
Hope to have helped