So, what are you going to do after Movescount closes?

Ennoch · 14 Oct 2020, 15:00

@Egika said in So, what are you going to do after Movescount closes?:

@lohtse er - no
why should it.
And what do you expect to get from this discussion?

Listening to somebody does not always mean to follow everyone’s voice.
Otherwise a company would go nowhere but into chaos.
The users voting in this forum for features of the new app (this is what the forum was initially built for) surely made it into priorisation of tasks in R&D. Some employee did collect the data and write summaries and reports. Together with other input this was part of the product management decisions.

Still the move to start the all mobile app and leave MC behind had been taken even before.

Voting for new features is one thing, and I have no issue with that. What I have a fundamental issue with is Suunto removing features, and telling us that we should be happy with the new App, and that if we’re lucky, our suggestions for new features may be included. Like getting some little paper certificate at a school fete. Yes, I know that not all Suunto employees will agree with the direction of the company but unfortunately the public face of the company is its policies, and removing features and functionality from the watch while refusing to acknowledge that users will lose out significantly in this regard is contributing to the significant ill feeling towards the company.

For me, losing the web front end is poor and losing the analysis is poor. But losing POIs is fundamentally unworkable as I use POIs for navigating far more than pre-planned routes. Yet promise after promise of these being included in the App have not produced any function. If I’d made some oddball suggestion for a feature I would like and it wasn’t included that’s one thing. But Suunto have fundamentally changed the features of my watch, and the watches of others, which means we can no longer use them for their intended purpose. We’re all going round in circles here as there are those of us who feel we’ve had a knife stuck in our backs by Suunto, you’ve got Suunto dogmatically telling us the App is great and it’s getting ever better (that it may be but when it’s an app the argument and appeal is lost on me), and you’ve got fanboys or users who came into the later architecture and clearly bought the new products without any need for the older features. But here’s the thing, we paid Suunto lots of money for products which are now useless to us. This is way more than saying ‘oh, I don’t like the look of the new App’, or finding a new way to use the technology. Features we bought the product based on, in recent times, have been removed from us and not replaced.

lohtse · 14 Oct 2020, 15:01

Actually feels the addition of Ambits and Traverse’s etc was an after thought… And was never the intention.

lohtse · 14 Oct 2020, 15:04

@Ennoch said in So, what are you going to do after Movescount closes?:

But losing POIs is fundamentally unworkable as I use POIs for navigating far more than pre-planned routes

Crap we have lost that feature too!!! Is that the creating and uploading of new ones?? I still have some on my watch!

stromdiddily · 14 Oct 2020, 15:06

@André-Faria to clarify, users were not able to upload activities or update any settings in their watches due to the attack. I suppose recording an activity but not being able to do anything with it would be classified as just north of bricking

isazi · 14 Oct 2020, 15:08

@stromdiddily you can modify most settings on the device itself for most (all?) Garmin devices. And if your device does not have music, you can access the storage partition and get the fit files out.

Ennoch · 14 Oct 2020, 15:11

@lohtse said in So, what are you going to do after Movescount closes?:

@Ennoch said in So, what are you going to do after Movescount closes?:

But losing POIs is fundamentally unworkable as I use POIs for navigating far more than pre-planned routes

Crap we have lost that feature too!!! Is that the creating and uploading of new ones?? I still have some on my watch!

Yup, that is why I’m so utterly pissed off with Suunto over all this - 75% of my nav is done via POI’s, and the final 25% using pre-planned routes. I now can’t get POI’s onto the watch until at some point in the future (God knows when) Suunto get that functionality into the App. Suunto have fundamentally taken away the main feature of the watch for me and then act all ignorant (of its impact) and arrogant (“the App is better”) when I dare suggest that this has destroyed the primary reason I bought their product.

We can still record these points in the watch when we’re stood in the spot on the ground but we can’t create them to download to the watch, nor can we upload new ones to Movescount that we’ve recorded in the field. We now need to note them down with pen and paper…ridiculous.

@stromdiddily said in So, what are you going to do after Movescount closes?:

@André-Faria to clarify, users were not able to upload activities or update any settings in their watches due to the attack. I suppose recording an activity but not being able to do anything with it would be classified as just north of bricking

My understanding was that you could still drag and drop new GPX routes to the watch, and copy activity files from the watch by using it as a discoverable USB device? Or is that functionality only available on the Fenix series?

lohtse · 14 Oct 2020, 15:13

@Ennoch said in So, what are you going to do after Movescount closes?:

@lohtse said in So, what are you going to do after Movescount closes?:

@Ennoch said in So, what are you going to do after Movescount closes?:

But losing POIs is fundamentally unworkable as I use POIs for navigating far more than pre-planned routes

Crap we have lost that feature too!!! Is that the creating and uploading of new ones?? I still have some on my watch!

Yup, that is why I’m so utterly pissed off with Suunto over all this - 75% of my nav is done via POI’s, and the final 25% using pre-planned routes. I now can’t get POI’s onto the watch until at some point in the future (God knows when) Suunto get that functionality into the App. Suunto have fundamentally taken away the main feature of the watch for me and then act all ignorant (of its impact) and arrogant (“the App is better”) when I dare suggest that this has destroyed the primary reason I bought their product.

We can still record these points in the watch when we’re stood in the spot on the ground but we can’t create them to download to the watch, nor can we upload new ones to Movescount that we’ve recorded in the field. We now need to note them down with pen and paper…ridiculous.

@stromdiddily said in So, what are you going to do after Movescount closes?:

@André-Faria to clarify, users were not able to upload activities or update any settings in their watches due to the attack. I suppose recording an activity but not being able to do anything with it would be classified as just north of bricking

My understanding was that you could still drag and drop new GPX routes to the watch, and copy activity files from the watch by using it as a discoverable USB device? Or is that functionality only available on the Fenix series?

Just to clarify…we can’t even create them in movescount web and upload via Suunto app?

Ennoch · 14 Oct 2020, 15:14

@lohtse

No, no way to put new POI’s onto the watch.

A Former User · 14 Oct 2020, 15:15

@stromdiddily said in So, what are you going to do after Movescount closes?:

@André-Faria to clarify, users were not able to upload activities or update any settings in their watches due to the attack. I suppose recording an activity but not being able to do anything with it would be classified as just north of bricking

I guess you must be mistaken.
They could. I saw that some features retrieved errors, but most of them was possible.
Uploading activities was just connecting the device to computer and you had acess to the activity file.
it wasn’t connected, but it was possible do most of stuff. Like I did on edge 530. I even updated firmware. Uploaded routes, managed POIs, etc.
All offline.

lohtse · 14 Oct 2020, 15:17

@Ennoch said in So, what are you going to do after Movescount closes?:

@lohtse

No, no way to put new POI’s onto the watch.

HOLY WTF… And those on the forum are suggesting that this is OK… I am an outdoor instructor and SAR Team leader I use this watch for what it is designed for… NAVIGATION!!! Suunto Are ****************************** useless and worse… You HAVE KILLED THE WATCH…

Prenj · 14 Oct 2020, 15:20

Are you sure about this POI not being able to get uploaded to a3p anymore? I uploaded few last weekend with cable and suuntolink.

stromdiddily · 14 Oct 2020, 15:20

@André-Faria Fairly taken. The point was made in response to an assertion that Garmin was not as dependent on their app or web service.

There a few different threads here on how users can manually pull files off Suunto devices.

Ennoch · 14 Oct 2020, 15:20

@lohtse said in So, what are you going to do after Movescount closes?:

@Ennoch said in So, what are you going to do after Movescount closes?:

@lohtse

No, no way to put new POI’s onto the watch.

HOLY WTF… And those on the forum are suggesting that this is OK… I am an outdoor instructor and SAR Team leader I use this watch for what it is designed for… NAVIGATION!!! Suunto Are ****************************** useless and worse… You HAVE KILLED THE WATCH…

I’m guessing you’ve missed that element of my previous posts then! That is the single biggest complaint I have on this transition, over and above any loss of web interface. And your feelings there are exactly the same as mine, I am this close to blowing my lid with Suunto on this and it’s why I not only will never buy another Suunto product (and why a free new Suunto watch won’t fix the issue) but also why I will avoid all Amer Sports owned companies in the future too (Arxteryx, Solomon, Enve and Mavic)…

Ennoch · 14 Oct 2020, 15:21

@Prenj said in So, what are you going to do after Movescount closes?:

Are you sure about this POI not being able to get uploaded to a3p anymore? I uploaded few last weekend with cable and suuntolink.

It certainly is with the Spartan Ultra; once we can’t use Movescount we can’t use POI’s.

isazi · 14 Oct 2020, 15:25

@Ennoch so it is different for Ambit/Traverse as they will keep MC in some way.

Prenj · 14 Oct 2020, 15:26

@Ennoch said in So, what are you going to do after Movescount closes?:

@Prenj said in So, what are you going to do after Movescount closes?:

Are you sure about this POI not being able to get uploaded to a3p anymore? I uploaded few last weekend with cable and suuntolink.

It certainly is with the Spartan Ultra; once we can’t use Movescount we can’t use POI’s.

Oh yes, I forgot about Spartans… That’s truly outrageous. Unbelievable that they are killing movescount and let users wait them to return features in their new app.

lohtse · 14 Oct 2020, 15:27

@isazi said in So, what are you going to do after Movescount closes?:

@Ennoch so it is different for Ambit/Traverse as they will keep MC in some way.

But with out POIs etc you know the KEY FEATURES of a GPS watch

isazi · 14 Oct 2020, 15:27

@lohtse calm down, breath, you still will have POIs.

Ennoch · 14 Oct 2020, 15:28

@isazi said in So, what are you going to do after Movescount closes?:

@lohtse calm down, breath, you still will have POIs.

And for those of us with SU’s? Ah yeah, we’re getting fucked.

lohtse · 14 Oct 2020, 15:28

@isazi said in So, what are you going to do after Movescount closes?:

@lohtse calm down, breath, you still will have POIs.

WHEN!!! that should have been one of the first things we get… As to we will get them. how many times have we heard that???