Suunto 9 lost heart rate about last 12 hours
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Why suunto 9 lost heart rate diagram and need soft reset to restart the recording of heart rate?
Thanks in advance
Michele -
what do you mean for “lost” ?
maybe something got stuck, and reset usually fix that
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I mean, heart rate doesn’t recorded on the heart rate diagram (second view on a screen after heart rate). When i soft reset the whatch it ran and everithyng is ok. But after few days the problem comes another time. Is it normal?
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Of course it’s not normal
Maybe you disable the 24/7 monitoring without noticing it (or maybe some battery profile do it) ?Do you have the latest firmware ?
You can also contact suunto support just to be sure everything is fine and the watch is not defective
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@sartoric thank you very much
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it could also be a low battery level. Below a certain percentage, if I’m not mistaken, the whr reading is excluded.
