Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    S9B crash during navigation.

    Scheduled Pinned Locked Moved Suunto 9
    41 Posts 9 Posters 2.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stromdiddilyS Offline
      stromdiddily Gold Members @surfboomerang
      last edited by

      @surfboomerang meaning if you’re on the nav screen? Think yes

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Audaxjoe
        last edited by

        @Audaxjoe the GPS sampling frequency does not cause a crash for me and I use endurance mode frequently. When on the route screen if a route is loaded or breadcrumb screen the watch will switch to best GPS fix while on those screens and then revert to the set frequency when on other screens

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        AudaxjoeA 1 Reply Last reply Reply Quote 1
        • AudaxjoeA Offline
          Audaxjoe @Brad_Olwin
          last edited by

          @Brad_Olwin I have no idea what caused the crash, just that the watch has crashed twice since last software update. I am not sure which screen I was on when it crashed either, just that navigation was on following a route with POI on it.

          I have had the watch two years and it has never faltered before.

          Suunto Vertical
          Suunto 9 BARO
          Garmin Fenix 3, 5
          Suunto Vector

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @Audaxjoe
            last edited by

            @Audaxjoe probably not your case, but does it happen always in tgr same area? I remember a user, maybe a year ago or so, having a watch crash all the time he/she approached a military base.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            AudaxjoeA 1 Reply Last reply Reply Quote 0
            • AudaxjoeA Offline
              Audaxjoe @isazi
              last edited by

              @isazi nowhere near any military base but was in a similar location. Been out today with no issues. Maybe the log will shed light on it.

              Suunto Vertical
              Suunto 9 BARO
              Garmin Fenix 3, 5
              Suunto Vector

              1 Reply Last reply Reply Quote 1
              • Mark HooperM Offline
                Mark Hooper
                last edited by

                I had this happen to me today, after it rebooted after 8km I set up the run exactly the same and ran the remaining 14km with no problem, first part had lots of missing data like ascent and decent. I was using Suunto Plus Climb and following a previously created route.

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Audaxjoe
                  last edited by

                  @Audaxjoe did you use climb ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Mark HooperM AudaxjoeA 2 Replies Last reply Reply Quote 0
                  • Mark HooperM Offline
                    Mark Hooper @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos I used climb on both runs, first one crashed second was fine. Going to try it again today see what happens, I am thinking as someone suggested it could be to do with a route I was following maybe?!

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Mark Hooper
                      last edited by

                      @Mark-Hooper yes that is correct. I am just interested to make sure if it needs both to be on to crash. I personally cannot reproduce this

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Mark HooperM 1 Reply Last reply Reply Quote 0
                      • Mark HooperM Offline
                        Mark Hooper @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos it seems random because I set up the second run immediately after the crash while I was out on the road using the exact same settings, route and using S+ Climb.

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Mark Hooper
                          last edited by

                          @Mark-Hooper please next time also try to send the logs via the Suuntolink and mark the time and ID that it will be passed back.

                          If possible after your workout so that the logs are not overwritten.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Mark HooperM 1 Reply Last reply Reply Quote 0
                          • Mark HooperM Offline
                            Mark Hooper @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos I will, thanks for helping out

                            1 Reply Last reply Reply Quote 1
                            • AudaxjoeA Offline
                              Audaxjoe @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos no, I have never used climb.

                              I use the watch a lot, and navigate with waypoints normally for bike rides around 200k, shorter ones I know where I am going so don’t normally use a route and the atch is perfect.

                              Just these two walks one reversing a track and crashed at second waypoint, the other following it as plotted at second waypoint, the waypoints were around a 2km from each other. The only other thing I can think of that I had done different to normal was not use the top GPS tracking.

                              I’ll try and plot another route to the same spot and see if I can reproduce it.

                              After the Crash on Saturday, I think around 6km into a 42 km walk, after I restarted the watch it navigated perfectly for the remaining distance, and I did leave then return to the route a few times with no issue. This time I used top GPS tracking which was why I mentioned it. By the sounds of it a total coinsidence but both crashes were using the second tier tracking.

                              Suunto Vertical
                              Suunto 9 BARO
                              Garmin Fenix 3, 5
                              Suunto Vector

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post

                              Suunto Terms | Privacy Policy