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Spartan Ultra screen non-responsive to touch

Scheduled Pinned Locked Moved Spartan
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  • E Offline
    Ennoch Bronze Member
    last edited by 6 Nov 2020, 14:45

    At some point in the last few weeks the touch element of my screen seems to have stopped functioning. Sure, I can use the buttons for some things but several screens don’t have back buttons and I can’t access things like temperature without it. Am I missing a setting somewhere? There’s nothing obviously ticked that shouldn’t be.

    Maybe it’s heard me saying it would go under a bus if Movescount was switched off and it got upset…

    F ? S 3 Replies Last reply 6 Nov 2020, 14:50 Reply Quote 0
    • F Offline
      Fenr1r @Ennoch
      last edited by 6 Nov 2020, 14:50

      @Ennoch said in Spartan Ultra screen non-responsive to touch:

      Maybe it’s heard me saying it would go under a bus if Movescount was switched off and it got upset…

      Unlikely: it’s clearly not as sensitive as it used to be. Not that touchy any more. Etc.

      1 Reply Last reply Reply Quote 2
      • E Offline
        Ennoch Bronze Member
        last edited by 6 Nov 2020, 14:57

        Haha, brilliant, if entirely unhelpful! 😆

        I 1 Reply Last reply 6 Nov 2020, 15:13 Reply Quote 1
        • I Offline
          isazi Moderator @Ennoch
          last edited by 6 Nov 2020, 15:13

          @Ennoch I’m sure you already tried a restart, but if nothing else work maybe a full reset? Or try with support, they may know more.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          E 1 Reply Last reply 14 Nov 2020, 22:41 Reply Quote 0
          • ? Offline
            A Former User @Ennoch
            last edited by 6 Nov 2020, 15:18

            @Ennoch said in [

            Maybe it’s heard me saying it would go under a bus if Movescount was switched off and it got upset…

            Or the 30% loyalty offer…

            1 Reply Last reply Reply Quote 0
            • S Offline
              sartoric Moderator @Ennoch
              last edited by 6 Nov 2020, 16:14

              @Ennoch
              Is it clean ?

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

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              • E Offline
                Ennoch Bronze Member @isazi
                last edited by 14 Nov 2020, 22:41

                @isazi

                I don’t think you can restart the Spartan. However I did do a reset, twice, and then it worked fine. Not entirely sure why it took two resets but I’m back to the screen working correctly, and it seems to have sped up scrolling between menus too so that’s a minor win.

                The downside is that it’s reset a load of the settings. Not the end of the world aside from it seems to give co-ordinates as degrees rather than OS so I’ll need to have a hunt to work out where that’s changed as it’s a long time since I last had to amend it.

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