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Software Updates have worsen suunto 9

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  • M Offline
    Marco Stranieri
    last edited by 27 Dec 2020, 09:57

    Hi everyone,

    I’ve just updated my Suunto 9 with the latest software update, and sincerely it has worsen a lot!! Previous version 2.11.38 was the best among the last 3 ones. Now GPS, tracking, and rates are very useless because it’s soo precise that it shows for example: 3:58 min / km, and just a few sec later 4:26 min /km, and 2 sec later it drops to 4:05 min / km. So that it is impossible to know wich is your real rate and what I am doing, as it has changes of 10-30 sec in just seconds. It goes crazy on calculating the rate.

    Has anyone the same problem? please tell it.

    Tkank you

    I 1 Reply Last reply 27 Dec 2020, 10:28 Reply Quote 0
    • S Offline
      sartoric Moderator
      last edited by 27 Dec 2020, 10:05

      Are you talking about the “average” or the “instant” value?

      It’s weird to hear someone complaining about too much precision 😁

      M 2 Replies Last reply 27 Dec 2020, 10:06 Reply Quote 2
      • M Offline
        Marco Stranieri @sartoric
        last edited by 27 Dec 2020, 10:06

        @sartoric the instant value. As the average when you are running it is not really important as you will see it at the end of your runninh

        1 Reply Last reply Reply Quote 0
        • M Offline
          Marco Stranieri @sartoric
          last edited by 27 Dec 2020, 10:08

          @sartoric the fact that it may be too precise it could be a problem. As well as I am not sure if this is the actual problem. But it is useless to see 4:05 and just 3 sec later 4:26 and then 4:15. That way is impossible to know your instant rate value

          1 Reply Last reply Reply Quote 0
          • S Offline
            sartoric Moderator
            last edited by sartoric 27 Dec 2020, 10:15

            Well… Maybe you should check the average, the instant one show what it’s supposed to show, imho

            M 1 Reply Last reply 27 Dec 2020, 10:21 Reply Quote 0
            • M Offline
              Marco Stranieri @sartoric
              last edited by 27 Dec 2020, 10:21

              @sartoric That is not what I asked jajaja. First, I must suppose you have not this problem, so you aren’t really helping me right now. Second, If I use average, I don’t know which is my instant value, so, I must wait at least 1 km to see my average or even finish the runnning, which sincerely it is stupid to wait at the end to see your rate. If I use a Suunto or any other brand it is because they are supposed to be precised on calculating the instant value rate which is what I really need to know if I should push a little more or just relax on some km.

              S 1 Reply Last reply 27 Dec 2020, 10:31 Reply Quote 0
              • I Online
                isazi Moderator @Marco Stranieri
                last edited by 27 Dec 2020, 10:28

                @Marco-Stranieri same route you ran before the update? Road? Trail? Good GPS conditions? It happened more than once?

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                M 1 Reply Last reply 27 Dec 2020, 10:31 Reply Quote 0
                • M Offline
                  Marco Stranieri
                  last edited by 27 Dec 2020, 10:28

                  The problem is that it goes crazy. it shows 4:30min / km, and then it drops to 4:05 / km, then to 4:40/km then 4:20/km etc. The average at the end it is solved thanks to suunto app, but during your running it is difficult to know your real and instant rate. So you don’t know if you are doing it at a good rate or a bad one

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    sartoric Moderator @Marco Stranieri
                    last edited by 27 Dec 2020, 10:31

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Marco Stranieri @isazi
                      last edited by 27 Dec 2020, 10:31

                      @isazi Yes, it is on same routes before update, on an avenue next to the beach with good GPS signal. Previously to the update there was no problem at all. But after updating it (it is the 5th time I go after update) it continue to happens

                      P I 2 Replies Last reply 27 Dec 2020, 10:40 Reply Quote 0
                      • P Offline
                        pacos @Marco Stranieri
                        last edited by pacos 27 Dec 2020, 10:40

                        @Marco-Stranieri have you tried a soft reset?
                        I didn’t take attention to the instant pace, I will.

                        I have instead an issue to the instant wrist HR, which time to time disappears for some secs (with double - -) it seems “missing” the read. I would expect that watch keeps the previous value if a read is missed. Unfortunately I have the SB9 since a few time thus I don’t know if it’s something relate to the last FW. With a soft reset it seems mitigated the problem, but still there.

                        M 1 Reply Last reply 27 Dec 2020, 10:42 Reply Quote 1
                        • M Offline
                          Marco Stranieri @pacos
                          last edited by 27 Dec 2020, 10:42

                          @pacos No, I did not try it yet.

                          I will do it!!
                          Thank you 🙂

                          1 Reply Last reply Reply Quote 0
                          • I Online
                            isazi Moderator @Marco Stranieri
                            last edited by 27 Dec 2020, 10:46

                            @Marco-Stranieri I use Stryd for pace while running, but haven’t noticed anything while walking. Do you see the spikes also in the graph on the app, or any third party service you use?

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            M 2 Replies Last reply 27 Dec 2020, 10:55 Reply Quote 0
                            • M Offline
                              Marco Stranieri @isazi
                              last edited by 27 Dec 2020, 10:55

                              @isazi Yes, in the graph on the app there is also the spikes, it seems to a earthquaker sensor jajaja. The final average is good, but the instant pace it is difficult to know. However I will try a soft Reset as “Pacos” said.

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                Marco Stranieri @isazi
                                last edited by 27 Dec 2020, 10:57

                                @isazi Thanks

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 27 Dec 2020, 11:15

                                  Try a reboot with 12second upper button then sync agaps with the app.

                                  Wait 15+ minutes before testing and go to the watch - settings - general - about and make sure the agps is up to date.

                                  Use gps only as the navigation system on your next test.

                                  This should solve any issues if bad instant pace

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  M 1 Reply Last reply 27 Dec 2020, 12:47 Reply Quote 1
                                  • M Offline
                                    Marco Stranieri @Dimitrios Kanellopoulos
                                    last edited by 27 Dec 2020, 12:47

                                    @Dimitrios-Kanellopoulos Okay, Thank you!! 🙂

                                    1 Reply Last reply Reply Quote 1
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