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    Different ascent value in Suunto app, S9 watch and movescount

    Scheduled Pinned Locked Moved Suunto 9
    ascentsuunto
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    • Mff73M Online
      Mff73 @TFM1973
      last edited by

      @tfm1973
      it is strange indeed 🙂
      could you share this activity link to see on our sides ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • T Offline
        TFM1973 @Mff73
        last edited by

        @mff73
        Sure, the link is
        https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

        Mff73M 1 Reply Last reply Reply Quote 0
        • Mff73M Online
          Mff73 @TFM1973
          last edited by

          @tfm1973
          thanks, and hello Mexico 😉
          So, i see the same in my android SA (0 ascent), but in 5km auto splits, i also see 0 ascent.
          exact same summary in sporttstracker (checked just in case)
          Maybe some bug.
          do you try to import the fit file in another tool to compare ?

          i also see you may have used S+ Climb, haven’t you ?

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • T Offline
            TFM1973 @Mff73
            last edited by TFM1973

            @mff73
            Hi, I also have in automatic the sync with strava.
            The ascent is 606, similar to the 614

            IMG-20210124-WA0003.jpg

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            • T Offline
              TFM1973 @Mff73
              last edited by

              @mff73
              This is the data sync with nike running app

              IMG-20210124-WA0004.jpg

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              • Mff73M Online
                Mff73 @TFM1973
                last edited by

                @tfm1973
                looks like something wrong with Suunto and this activity : either the sync, or the app showing wrong data, or the data wrong in the cloud, or …
                maybe wait for other users to have more ideas, but personnaly i would first try to delete this activity in SA, then uninstall the app and reinstall it again to force this activity to sync again, and see if different (if you still have the full data in your watch).

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • T Offline
                  TFM1973 @Mff73
                  last edited by

                  @mff73
                  Unfortunately I did a hard reset of the watch to try to correct this problem and erase all activities.

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                  • Mff73M Online
                    Mff73 @TFM1973
                    last edited by

                    @tfm1973
                    bad news 😞 so keep it in SA 🙂
                    i downloaded your activity fit file, and like in SA, there is no ascent information, neither for the entire activity, nor for any laps (S+ climb laps i assume ? )

                    we may try to tweak this file to add this data and import it again in SA with QS (but a bit of time to work on it) and it won’t solve the root cause. Root cause we have not identified.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

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                    • T Offline
                      TFM1973 @Mff73
                      last edited by

                      @mff73 please if you can identify the root cause please let me know
                      Maybe is a hardware failure …

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @TFM1973
                        last edited by

                        @tfm1973 Hi I am assuming you are using battery saving and you do not have a barometer?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
                          last edited by

                          @dimitrios-kanellopoulos Could I have a Suunto app link?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
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                          • T Offline
                            TFM1973 @Dimitrios Kanellopoulos
                            last edited by

                            @dimitrios-kanellopoulos hi
                            I do not have a barometer and I am not using battery saver, I use performance mode.

                            This is the link
                            https://www.suunto.com/move/tonyfierros/600c4661920ad045ca18857b

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @TFM1973
                              last edited by

                              @tfm1973 I took a look at the raw data and debug data.

                              You have used battery saving (orange or red color on the activity prestart screen).

                              That is the reason for no ascent.

                              Some services like MC, QS, Strava etc can recalculate the ascent and so can Suunto app on the laps table (Its called autogenerated laps statistics).

                              Next time make sure if you are using a custom battery mode to set the GPS to best, or Use the performance mode.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • T Offline
                                TFM1973 @TFM1973
                                last edited by TFM1973

                                @tfm1973
                                I also have the fit fileTrailRunning_2021-01-23T06_01_14.fit

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                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @TFM1973
                                  last edited by

                                  @tfm1973 See my answer above.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • T Offline
                                    TFM1973 @Dimitrios Kanellopoulos
                                    last edited by

                                    @dimitrios-kanellopoulos
                                    I do not remember to used battery mode but anyway I will do another activity and I let you know the results

                                    Thanks

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                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @TFM1973
                                      last edited by

                                      @tfm1973 also FYI.

                                      I am asking the product management if the app should generate an ascent value for you.

                                      Atm it doesn’t to be aligned with the watch. The watch also misses that although it records altitude.

                                      I am going to ask about this and try to push on a better solution

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • T Offline
                                        TFM1973 @Dimitrios Kanellopoulos
                                        last edited by TFM1973

                                        @dimitrios-kanellopoulos I am sure that I was using the performance mode. My watch is new and I am a new suunto user, normally I never change the default settings and that was not the first time that happened
                                        I have another example, the ascent resume is zero but the resume by km shows 808

                                        https://www.suunto.com/move/tonyfierros/5fea0f6d48161d078e4f11bb

                                        Screenshot_20210125-011936.jpg Screenshot_20210125-011816.jpg

                                        cosme.costaC 1 Reply Last reply Reply Quote 0
                                        • cosme.costaC Offline
                                          cosme.costa @TFM1973
                                          last edited by

                                          @tfm1973 One of the problems/advantages of the Suunto S9 regarding the power savings is that if you are in the screen before starting the exercise and you push the upper button you change the power mode. This is very useful to rotate between power modes but it also make that sometimes, accidentally, you push the button changing the power mode without noticing it. It has happened to me some times putting my gloves or my jacket on.

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @cosme.costa
                                            last edited by

                                            Correct,

                                            this can happen.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

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