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White scratches on the display appeared

Scheduled Pinned Locked Moved Suunto 9
s9bdisplayissue
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  • B Offline
    Brad_Olwin Moderator @herlas
    last edited by 29 Jan 2021, 19:13

    @herlas looks like pixel issues.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    H 1 Reply Last reply 29 Jan 2021, 19:14 Reply Quote 0
    • H Offline
      herlas Silver Members @freeheeler
      last edited by 29 Jan 2021, 19:13

      @freeheeler most likely, even when the screen is turned off temporarly during the soft reset, those marks still there so 😕

      SRS Ti
      A3P (drill mode for pool swimming 🤦🤷)
      Galaxy Z Flip 3 / Galaxy S24+

      1 Reply Last reply Reply Quote 0
      • H Offline
        herlas Silver Members @Brad_Olwin
        last edited by 29 Jan 2021, 19:14

        @brad_olwin yeah, straight to support? 😕

        SRS Ti
        A3P (drill mode for pool swimming 🤦🤷)
        Galaxy Z Flip 3 / Galaxy S24+

        B 1 Reply Last reply 29 Jan 2021, 19:19 Reply Quote 4
        • B Offline
          Bulkan Moderator @herlas
          last edited by 29 Jan 2021, 19:19

          @herlas yes.

          Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

          H 1 Reply Last reply 29 Jan 2021, 19:27 Reply Quote 3
          • H Offline
            herlas Silver Members @Bulkan
            last edited by 29 Jan 2021, 19:27

            @bulkan okay, wish me luck 🙂 first time ever for me

            SRS Ti
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

            ? B 2 Replies Last reply 30 Jan 2021, 11:43 Reply Quote 3
            • ? Offline
              A Former User @herlas
              last edited by 30 Jan 2021, 11:43

              @herlas since how many times do you own the watch ?

              H 1 Reply Last reply 30 Jan 2021, 15:25 Reply Quote 0
              • B Offline
                Bulkan Moderator @herlas
                last edited by 30 Jan 2021, 12:05

                @herlas I wrote a bit more, but looks like the stop and go I did shorted my answer…

                Good luck and for sure your suunto will come back bright as new.

                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                H 1 Reply Last reply 30 Jan 2021, 15:27 Reply Quote 2
                • H Offline
                  herlas Silver Members @Guest
                  last edited by herlas 30 Jan 2021, 15:25

                  @g287-sf it’s been with me for 8 months, the only owner 😉

                  SRS Ti
                  A3P (drill mode for pool swimming 🤦🤷)
                  Galaxy Z Flip 3 / Galaxy S24+

                  ? 1 Reply Last reply 30 Jan 2021, 20:15 Reply Quote 0
                  • H Offline
                    herlas Silver Members @Bulkan
                    last edited by 30 Jan 2021, 15:27

                    @bulkan thanks, looks like the damage got bit extended today 😳

                    SmartSelect_20210130-092442_Gallery.jpg

                    Thx
                    Herlas

                    SRS Ti
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    B 1 Reply Last reply 30 Jan 2021, 17:28 Reply Quote 1
                    • B Offline
                      Bulkan Moderator @herlas
                      last edited by 30 Jan 2021, 17:28

                      @herlas a friend of mine had that issue and the screen will not work if is the same as he had. Call the support and repair it. Don’t use.

                      Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                      H S 2 Replies Last reply 30 Jan 2021, 17:44 Reply Quote 0
                      • H Offline
                        herlas Silver Members @Bulkan
                        last edited by 30 Jan 2021, 17:44

                        @bulkan right, I’ve already called support, it’s going to be quite a journey, in my country (México 🇲🇽) Suunto has closed the service center and business offices it looks like due to pandemic, called support and they’re checking whether I need to send it to USA 🇺🇸 or Finland 🇫🇮, next week I should know the next steps.

                        SRS Ti
                        A3P (drill mode for pool swimming 🤦🤷)
                        Galaxy Z Flip 3 / Galaxy S24+

                        1 Reply Last reply Reply Quote 2
                        • ? Offline
                          A Former User @herlas
                          last edited by 30 Jan 2021, 20:15

                          @herlas 😱😱😱 i wish it won’t happen to me

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            Stefan Kersting @Bulkan
                            last edited by 30 Jan 2021, 21:02

                            @bulkan what kind of issue was it?

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