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S9 Baro, data missing when pressing button for split time in exercise

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  • B Offline
    Brad_Olwin Moderator @Gregor Kržan
    last edited by 7 Apr 2021, 19:19

    @gregor-kržan Another possibility is you have a corrupt sport mode. If only one sport mode is causing the issues you might try deleting the mode and making it again.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    G 1 Reply Last reply 7 Apr 2021, 19:39 Reply Quote 0
    • G Offline
      Gregor Kržan @Brad_Olwin
      last edited by 7 Apr 2021, 19:39

      @brad_olwin no its not the case…as mentioned above…I had problems in hiking, cycling and running

      M 1 Reply Last reply 8 Apr 2021, 04:14 Reply Quote 1
      • M Offline
        Mff73 @Gregor Kržan
        last edited by Mff73 4 Aug 2021, 04:16 8 Apr 2021, 04:14

        @gregor-kržan
        Maybe worth trying to hardreset again (and eventually a couple of time more). If something is stucked in software, it is the best way to clea’ it. You already did it, but maybe issue might had survived.
        Other reset solution : try the shipping mode.
        (https://forum.suunto.com/post/46365).
        Good luck.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Gregor Kržan
          last edited by 8 Apr 2021, 07:50

          @gregor-kržan do you use some Belt ? Maybe some HR monitor is causing this

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          G 1 Reply Last reply 8 Apr 2021, 11:33 Reply Quote 0
          • G Offline
            Gregor Kržan @Dimitrios Kanellopoulos
            last edited by 8 Apr 2021, 11:33

            @dimitrios-kanellopoulos I use Garmin belt…yes…you think that could be the case? But I do all trainings with belt so why are irregularities only in some trainings.

            D 1 Reply Last reply 8 Apr 2021, 12:52 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Gregor Kržan
              last edited by 8 Apr 2021, 12:52

              @gregor-kržan I have seen this in the past. Some belts with spartans would get stuck on saving.

              I don’t know how to help here to be honest. I suspect a bug related to the belt that the watch overcomes when saving the activity.

              What I can do , is if you can , send some logs and I can create an issue for the watch team.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              G M 2 Replies Last reply 8 Apr 2021, 16:31 Reply Quote 0
              • G Offline
                Gregor Kržan @Dimitrios Kanellopoulos
                last edited by 8 Apr 2021, 16:31

                @dimitrios-kanellopoulos ok…would be very grateful…what should I do to help?

                D 1 Reply Last reply 8 Apr 2021, 16:41 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Gregor Kržan
                  last edited by 8 Apr 2021, 16:41

                  @gregor-kržan so just after one of those hikes etc press send logs from the suunto app and from the suuntolink. Remember the time around this happened or from Suuntolink pass me back the ID of the logs that i gave you back. Of course you should have connected the watch before and let it sync with the Suuntolink.

                  So 2 ways

                  Either Suuntolink -> send logs -> give me the log id

                  Suunto app -> send logs -> mark the time and will need your account name / id in private.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  G 1 Reply Last reply 8 Apr 2021, 17:58 Reply Quote 0
                  • G Offline
                    Gregor Kržan @Dimitrios Kanellopoulos
                    last edited by 8 Apr 2021, 17:58

                    @dimitrios-kanellopoulos Just sent you ID on chat.

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      MagoZichele @Dimitrios Kanellopoulos
                      last edited by 17 Apr 2021, 07:38

                      @dimitrios-kanellopoulos when the problem happened to me, even if not identical but similar to the one discussed in this topic, I was using the sensor on the wrist of the S9, for the HR

                      1 Reply Last reply Reply Quote 1
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