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2.14.12 is here

Scheduled Pinned Locked Moved Suunto 9
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  • R Offline
    Radu Negoescu @cosme.costa
    last edited by 31 Mar 2021, 08:15

    @cosmecosta I’d be surprised if it was the cable. It is the same one that works for the “manual FW update” 🤷

    C 1 Reply Last reply 31 Mar 2021, 08:22 Reply Quote 0
    • R Offline
      Radu Negoescu @Guest
      last edited by 31 Mar 2021, 08:15

      @andrasveres this might actually make sense. if only there was a way to capture the automatic download? where is it hiding?

      ? 1 Reply Last reply 31 Mar 2021, 08:19 Reply Quote 0
      • ? Offline
        A Former User @Radu Negoescu
        last edited by 31 Mar 2021, 08:19

        @radu-negoescu not sure about that, but it might be in %appdata%\Suuntolink folder as most of the files are stored there.

        R 1 Reply Last reply 31 Mar 2021, 08:20 Reply Quote 0
        • R Offline
          Radu Negoescu @Guest
          last edited by 31 Mar 2021, 08:20

          @andrasveres nope, first place I looked, no recent files matching

          ? 1 Reply Last reply 31 Mar 2021, 08:22 Reply Quote 0
          • ? Offline
            A Former User @Radu Negoescu
            last edited by 31 Mar 2021, 08:22

            @radu-negoescu then I have no clue. You are looking into Roaming and not the Local folder under AppData, right?

            R 1 Reply Last reply 31 Mar 2021, 08:26 Reply Quote 1
            • C Offline
              cosme.costa @Radu Negoescu
              last edited by cosme.costa 31 Mar 2021, 08:22

              @radu-negoescu said in 2.14.12 is here:

              @cosmecosta I’d be surprised if it was the cable. It is the same one that works for the “manual FW update” 🤷

              I do not know but maybe using the automatic update it make some checkings that fail due the cable…if you can access one easily I think it worth to try.

              I don’t think its an issue with the watch, like corrupted firmware, because you do not have problems with the watch between updates. For what you tell us the issue is only when updating, so can only be cable/suuntolink/computer permissions. I would discard computer permissions because the update wouldn’t start, at least this is my experience with my work laptop connected to my work network.

              BTW I have updated mine using WIN10 PRO 64 bit as you are trying

              1 Reply Last reply Reply Quote 0
              • R Offline
                Radu Negoescu @Guest
                last edited by 31 Mar 2021, 08:26

                @andrasveres I wasn’t 🙂

                dd6743d7-0dba-4183-9f61-d2cdb48d3344-image.png

                What do you guys have?

                ? C 2 Replies Last reply 31 Mar 2021, 08:28 Reply Quote 0
                • ? Offline
                  A Former User @Radu Negoescu
                  last edited by A Former User 31 Mar 2021, 08:28

                  @radu-negoescu the new firmware download link was posted a while ago, you could download that and compare by content to check if they match.

                  R 1 Reply Last reply 31 Mar 2021, 08:32 Reply Quote 1
                  • R Offline
                    Radu Negoescu @Guest
                    last edited by 31 Mar 2021, 08:32

                    @andrasveres they are identical 😕

                    ? 1 Reply Last reply 31 Mar 2021, 08:36 Reply Quote 0
                    • C Offline
                      cosme.costa @Radu Negoescu
                      last edited by 31 Mar 2021, 08:33

                      @radu-negoescu I have the same. As I have told you, check the cable…🤗 😉

                      37d52718-5316-4b6e-a444-4b8508e7bbe9-image.png

                      1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User @Radu Negoescu
                        last edited by A Former User 31 Mar 2021, 08:36

                        @radu-negoescu you compared by content or hash I guess. I have no clue then, it might be what @cosmecosta said: cable or SunntoLink problems.

                        Update: you can get an MD5 hash for your file and compare to what appears on @cosmecosta posted image too. 😉

                        R 1 Reply Last reply 31 Mar 2021, 08:55 Reply Quote 0
                        • R Offline
                          Radu Negoescu @Guest
                          last edited by 31 Mar 2021, 08:55

                          @andrasveres yes, by content and md5 hash too. Since I don’t have a spare cable, this is not something I can check. Let’s see if I can convince my wife she really wants my S9Baro so I can get the titan 😀

                          But you want to hear something truly weird? drag&dropping the FW downloaded by SuuntoLink leads to the exact same error (disconnected watch after the first reset), whereas drag&dropping the manually downloaded FW works (even though it also throws a watch disconnected error at the very end, upon reset version 2.14.12 is installed!?) 😖

                          Occam’s razor says faulty cable and lucky break on 2nd attempt, but … but … seriously?

                          S D ? 3 Replies Last reply 31 Mar 2021, 08:56 Reply Quote 0
                          • S Offline
                            surfboomerang @Radu Negoescu
                            last edited by 31 Mar 2021, 08:56

                            @radu-negoescu Try a different PC first?

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            R 1 Reply Last reply 31 Mar 2021, 10:21 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Radu Negoescu
                              last edited by 31 Mar 2021, 08:58

                              @radu-negoescu can you please send logs from suuntolink and pass me the I’d ?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              R 1 Reply Last reply 31 Mar 2021, 09:15 Reply Quote 0
                              • ? Offline
                                A Former User @Radu Negoescu
                                last edited by 31 Mar 2021, 09:08

                                @radu-negoescu the beauty about IT is that there is always something that breaks 🙂 It can be easily a faulty cable too (broken contact and it gets okay as you move it a certain way) or your SuuntoLink installation (as @surfboomerang suggested, you can try on a different PC).
                                As suggested by @Dimitrios-Kanellopoulos send in the log files to Suunto so they can check what exaclty is happening.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Stefan Kersting
                                  last edited by 31 Mar 2021, 09:14

                                  Created a route on Komoot and locus that I did before. See the different altitude gain! Looks like Komoot is more precise, it matches the altitude gain my s9b tracked

                                  0AE8DF56-46C9-43B6-B326-4D2E5D84F153.jpeg

                                  Instagram: https://www.instagram.com/helgelandsbukken/
                                  https://www.instagram.com/suunto_adventures/
                                  IG: Helgelandsbukken, suunto_adventures
                                  Vimeo: vimeo.com/helgelandsbukken
                                  Blogg: https://turblogg.midnattsola.com

                                  1 Reply Last reply Reply Quote 2
                                  • R Offline
                                    Radu Negoescu @Dimitrios Kanellopoulos
                                    last edited by 31 Mar 2021, 09:15

                                    @dimitrios-kanellopoulos Thanks - I’ve sent you a download link over chat 👍

                                    1 Reply Last reply Reply Quote 1
                                    • R Offline
                                      Radu Negoescu @surfboomerang
                                      last edited by 31 Mar 2021, 10:21

                                      @surfboomerang thanks - I will try this in the future, with the Mac.

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        auxina
                                        last edited by 31 Mar 2021, 15:38

                                        Advertising of the new functionality with Komoot appears in suunto app.
                                        Interestingly, the watch that appears is a Spartan Ultra, with a “right” indication.
                                        Is there hope for our Spartan?
                                        Will there be a description of the waypoints?
                                        2021-03-31 17.24.05.png

                                        S9B Titanium Iron Man
                                        2.26.8

                                        T M 2 Replies Last reply 31 Mar 2021, 16:12 Reply Quote 3
                                        • T Offline
                                          The_77 Silver Members @auxina
                                          last edited by 31 Mar 2021, 16:12

                                          @auxina only 14 months since the last update - can but dream, would make waypoint pop-ups so much more useful.

                                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                          1 Reply Last reply Reply Quote 0
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