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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
    59 Posts 11 Posters 4.2k Views 12 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @tuxella
      last edited by

      @tuxella I reported a bug or the watch guys.I think this new FW re introduced the issue

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      tuxellaT 2 Replies Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @tuxella
        last edited by

        @tuxella I would like some suunto app links

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

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        • tuxellaT Offline
          tuxella Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos

          For the 30/03/2021: https://www.suunto.com/fr-fr/move/thomas430851/606310cf949ba71fa290dc8a

          For the 09/03/2021: https://www.suunto.com/fr-fr/move/thomas430851/60476ac697a7b66e0c4c5d8a

          1 Reply Last reply Reply Quote 1
          • tuxellaT Offline
            tuxella Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos I had this issue twice: on the 30/03 and on the 09/03.

            On the 09/03 I wasn’t using the “new firmware” (which was released on the 30/03 AFAIK)

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @tuxella
              last edited by

              @tuxella I did open a bug report in any case… Something is wrong here.

              Strangely while I tested this I didn’t get this issue. so lets let the watch guys figure this out.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • tuxellaT Offline
                tuxella Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos Thank you

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                • L Offline
                  Likarnik Bronze Member
                  last edited by

                  @Dimitrios-Kanellopoulos I had same issue two days ago, but I think never before (I ran quite a lot under that tunnel). I thought it was just a glitch before I saw this topic 🙂 Will it help with my link too?

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                  • tuxellaT Offline
                    tuxella Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos Did you have any news on this topic?

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @tuxella
                      last edited by

                      @tuxella unfortunately no atm. Did it happen again to you ?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • tuxellaT Offline
                        tuxella Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

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                        • D Offline
                          ddausw @tuxella
                          last edited by

                          @tuxella
                          It Happens all the time to me, when I am Running through a Tunnel.

                          1 Reply Last reply Reply Quote 1
                          • tuxellaT Offline
                            tuxella Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

                            Firmware 2.16.26

                            tuxellaT 2 Replies Last reply Reply Quote 0
                            • tuxellaT Offline
                              tuxella Bronze Member @tuxella
                              last edited by

                              I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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                              • tuxellaT Offline
                                tuxella Bronze Member @tuxella
                                last edited by

                                I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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                                • tuxellaT Offline
                                  tuxella Bronze Member
                                  last edited by

                                  Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                                  Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                                  L 1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    Likarnik Bronze Member @tuxella
                                    last edited by

                                    Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                                    1 Reply Last reply Reply Quote 1
                                    • tuxellaT Offline
                                      tuxella Bronze Member
                                      last edited by

                                      I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                                      @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                                      Regards

                                      L 2 Replies Last reply Reply Quote 1
                                      • L Offline
                                        Likarnik Bronze Member @tuxella
                                        last edited by

                                        @tuxella nice, tnx for info, I’ll try it too!

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                                        • L Offline
                                          Likarnik Bronze Member @tuxella
                                          last edited by

                                          @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @Likarnik
                                            last edited by

                                            @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            L 1 Reply Last reply Reply Quote 0
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