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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @dimitrios-kanellopoulos

      For the 30/03/2021: https://www.suunto.com/fr-fr/move/thomas430851/606310cf949ba71fa290dc8a

      For the 09/03/2021: https://www.suunto.com/fr-fr/move/thomas430851/60476ac697a7b66e0c4c5d8a

      1 Reply Last reply Reply Quote 1
      • tuxellaT Offline
        tuxella Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos I had this issue twice: on the 30/03 and on the 09/03.

        On the 09/03 I wasn’t using the “new firmware” (which was released on the 30/03 AFAIK)

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @tuxella
          last edited by

          @tuxella I did open a bug report in any case… Something is wrong here.

          Strangely while I tested this I didn’t get this issue. so lets let the watch guys figure this out.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          tuxellaT 2 Replies Last reply Reply Quote 2
          • tuxellaT Offline
            tuxella Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos Thank you

            1 Reply Last reply Reply Quote 1
            • L Offline
              Likarnik Bronze Member
              last edited by

              @Dimitrios-Kanellopoulos I had same issue two days ago, but I think never before (I ran quite a lot under that tunnel). I thought it was just a glitch before I saw this topic 🙂 Will it help with my link too?

              1 Reply Last reply Reply Quote 1
              • tuxellaT Offline
                tuxella Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos Did you have any news on this topic?

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @tuxella
                  last edited by

                  @tuxella unfortunately no atm. Did it happen again to you ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  tuxellaT 2 Replies Last reply Reply Quote 0
                  • tuxellaT Offline
                    tuxella Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

                    D 1 Reply Last reply Reply Quote 1
                    • D Offline
                      ddausw @tuxella
                      last edited by

                      @tuxella
                      It Happens all the time to me, when I am Running through a Tunnel.

                      1 Reply Last reply Reply Quote 1
                      • tuxellaT Offline
                        tuxella Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

                        Firmware 2.16.26

                        tuxellaT 2 Replies Last reply Reply Quote 0
                        • tuxellaT Offline
                          tuxella Bronze Member @tuxella
                          last edited by

                          I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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                          • tuxellaT Offline
                            tuxella Bronze Member @tuxella
                            last edited by

                            I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

                            1 Reply Last reply Reply Quote 0
                            • tuxellaT Offline
                              tuxella Bronze Member
                              last edited by

                              Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                              Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                              L 1 Reply Last reply Reply Quote 0
                              • L Offline
                                Likarnik Bronze Member @tuxella
                                last edited by

                                Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                                1 Reply Last reply Reply Quote 1
                                • tuxellaT Offline
                                  tuxella Bronze Member
                                  last edited by

                                  I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                                  @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                                  Regards

                                  L 2 Replies Last reply Reply Quote 1
                                  • L Offline
                                    Likarnik Bronze Member @tuxella
                                    last edited by

                                    @tuxella nice, tnx for info, I’ll try it too!

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      Likarnik Bronze Member @tuxella
                                      last edited by

                                      @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Likarnik
                                        last edited by

                                        @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        L 1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          Likarnik Bronze Member @Dimitrios Kanellopoulos
                                          last edited by Likarnik

                                          @dimitrios-kanellopoulos this option, right after syncing activity?

                                          Posnetek zaslona 2021-09-30 114844.jpg

                                          I’ll try to reproduce in the evening, thank you.

                                          1 Reply Last reply Reply Quote 1
                                          • tuxellaT Offline
                                            tuxella Bronze Member
                                            last edited by

                                            It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                                            (I sent logs to Suunto)

                                            1 Reply Last reply Reply Quote -1
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