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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @dimitrios-kanellopoulos Did you have any news on this topic?

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @tuxella
        last edited by

        @tuxella unfortunately no atm. Did it happen again to you ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        tuxellaT 2 Replies Last reply Reply Quote 0
        • tuxellaT Offline
          tuxella Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos I didn’t run in a tunnel since, so it didn’t happen to me 🙂

          D 1 Reply Last reply Reply Quote 1
          • D Offline
            ddausw @tuxella
            last edited by

            @tuxella
            It Happens all the time to me, when I am Running through a Tunnel.

            1 Reply Last reply Reply Quote 1
            • tuxellaT Offline
              tuxella Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

              Firmware 2.16.26

              tuxellaT 2 Replies Last reply Reply Quote 0
              • tuxellaT Offline
                tuxella Bronze Member @tuxella
                last edited by

                I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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                • tuxellaT Offline
                  tuxella Bronze Member @tuxella
                  last edited by

                  I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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                  • tuxellaT Offline
                    tuxella Bronze Member
                    last edited by

                    Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

                    Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

                    L 1 Reply Last reply Reply Quote 0
                    • L Offline
                      Likarnik Bronze Member @tuxella
                      last edited by

                      Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

                      1 Reply Last reply Reply Quote 1
                      • tuxellaT Offline
                        tuxella Bronze Member
                        last edited by

                        I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                        @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                        Regards

                        L 2 Replies Last reply Reply Quote 1
                        • L Offline
                          Likarnik Bronze Member @tuxella
                          last edited by

                          @tuxella nice, tnx for info, I’ll try it too!

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Likarnik Bronze Member @tuxella
                            last edited by

                            @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Likarnik
                              last edited by

                              @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              L 1 Reply Last reply Reply Quote 0
                              • L Offline
                                Likarnik Bronze Member @Dimitrios Kanellopoulos
                                last edited by Likarnik

                                @dimitrios-kanellopoulos this option, right after syncing activity?

                                Posnetek zaslona 2021-09-30 114844.jpg

                                I’ll try to reproduce in the evening, thank you.

                                1 Reply Last reply Reply Quote 1
                                • tuxellaT Offline
                                  tuxella Bronze Member
                                  last edited by

                                  It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                                  (I sent logs to Suunto)

                                  1 Reply Last reply Reply Quote -1
                                  • tuxellaT Offline
                                    tuxella Bronze Member
                                    last edited by

                                    Today was a bad day for my watch (S9P) : the tunnel was counted twice

                                    https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

                                    1 Reply Last reply Reply Quote 0
                                    • tuxellaT Offline
                                      tuxella Bronze Member
                                      last edited by

                                      Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                                      Kilometres pace shown in the Suunto App make it clearer:
                                      IMG_3EF2B0F6B21D-1.jpeg

                                      I can’t run at 0’33/km or even 1’12/km 🙂

                                      I’ll wait for the next firmware to post here again.

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        ddausw
                                        last edited by

                                        the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                                        that seems to be a software bug and could be eliminated well 🤨

                                        1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          Hi all, we might have a fix for this on the next release. Hold on there.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          L 1 Reply Last reply Reply Quote 5
                                          • L Offline
                                            Likarnik Bronze Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                            L 1 Reply Last reply Reply Quote 4
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