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Running in a tunnel caused issues in the total distance computation

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  • T Offline
    tuxella Bronze Member @tuxella
    last edited by 6 Jul 2021, 12:46

    I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

    1 Reply Last reply Reply Quote 0
    • T Offline
      tuxella Bronze Member @tuxella
      last edited by 10 Aug 2021, 10:51

      I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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      • T Offline
        tuxella Bronze Member
        last edited by 31 Aug 2021, 12:20

        Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

        Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

        L 1 Reply Last reply 1 Sept 2021, 19:09 Reply Quote 0
        • L Offline
          Likarnik Bronze Member @tuxella
          last edited by 1 Sept 2021, 19:09

          Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

          1 Reply Last reply Reply Quote 1
          • T Offline
            tuxella Bronze Member
            last edited by 28 Sept 2021, 12:28

            I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

            @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

            Regards

            L 2 Replies Last reply 28 Sept 2021, 12:36 Reply Quote 1
            • L Offline
              Likarnik Bronze Member @tuxella
              last edited by 28 Sept 2021, 12:36

              @tuxella nice, tnx for info, I’ll try it too!

              1 Reply Last reply Reply Quote 0
              • L Offline
                Likarnik Bronze Member @tuxella
                last edited by 30 Sept 2021, 07:04

                @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                D 1 Reply Last reply 30 Sept 2021, 09:13 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Likarnik
                  last edited by 30 Sept 2021, 09:13

                  @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  L 1 Reply Last reply 30 Sept 2021, 09:49 Reply Quote 0
                  • L Offline
                    Likarnik Bronze Member @Dimitrios Kanellopoulos
                    last edited by Likarnik 30 Sept 2021, 09:49

                    @dimitrios-kanellopoulos this option, right after syncing activity?

                    Posnetek zaslona 2021-09-30 114844.jpg

                    I’ll try to reproduce in the evening, thank you.

                    1 Reply Last reply Reply Quote 1
                    • T Offline
                      tuxella Bronze Member
                      last edited by 2 Nov 2021, 13:14

                      It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                      (I sent logs to Suunto)

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                      • T Offline
                        tuxella Bronze Member
                        last edited by 23 Nov 2021, 13:19

                        Today was a bad day for my watch (S9P) : the tunnel was counted twice

                        https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

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                        • T Offline
                          tuxella Bronze Member
                          last edited by 30 Nov 2021, 13:37

                          Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                          Kilometres pace shown in the Suunto App make it clearer:
                          IMG_3EF2B0F6B21D-1.jpeg

                          I can’t run at 0’33/km or even 1’12/km 🙂

                          I’ll wait for the next firmware to post here again.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            ddausw
                            last edited by 13 Dec 2021, 12:15

                            the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                            that seems to be a software bug and could be eliminated well 🤨

                            1 Reply Last reply Reply Quote 1
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by 13 Dec 2021, 12:50

                              Hi all, we might have a fix for this on the next release. Hold on there.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              L 1 Reply Last reply 31 Jan 2022, 20:37 Reply Quote 5
                              • L Offline
                                Likarnik Bronze Member @Dimitrios Kanellopoulos
                                last edited by 31 Jan 2022, 20:37

                                @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                L 1 Reply Last reply 21 Apr 2022, 09:08 Reply Quote 4
                                • D Offline
                                  ddausw
                                  last edited by 2 Feb 2022, 21:05

                                  The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                                  Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                                  D 1 Reply Last reply 3 Feb 2022, 08:57 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @ddausw
                                    last edited by 3 Feb 2022, 08:57

                                    @ddausw please dont confuse posts. This was a bug fix for double distance.

                                    Distance in tunnels can vary due to calibration and other factors

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

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                                    • L Offline
                                      Likarnik Bronze Member @Likarnik
                                      last edited by Likarnik 21 Apr 2022, 09:08

                                      Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

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                                      • tuxellaT Offline
                                        tuxella Bronze Member
                                        last edited by 26 Apr 2022, 11:56

                                        I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                                        Firmware version: 2.20.30

                                        You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                                        Brad_OlwinB 1 Reply Last reply 26 Apr 2022, 12:24 Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @tuxella
                                          last edited by 26 Apr 2022, 12:24

                                          @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          tuxellaT 1 Reply Last reply 26 Apr 2022, 12:30 Reply Quote 0
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